Find work in Canada.

340,256 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
J
Finance Manager, Marketplace
Jobgether
Canada
- $106,000 to $125,000 CAD / year
- Full-time
We are seeking a highly analytical and commercially minded finance professional to lead financial planning, forecasting, and performance analysis for a global e-commerce marketplace. In…
Added 15 mins ago
B
Manager - Programs Management, Strategy, Process & Tools
Bombardier
Montreal, QC
- Full-time
Lead continuous improvement and Kaizen initiatives focused on reducing product change cycle times and increasing organizational agility.
Added 15 mins ago
TS
Store Manager
The Salvation Army in Canada
Saskatoon, SK
- Full-time
…marketing, public relations, staff training, reclamation and product donation flow, transportation, and processing of in-store…
Added 15 mins ago
O
Revenue Enablement Specialist, XDR
Owner.com
Toronto, ON
- Full-time
…apply that experience to building training, onboarding, and development programs that actually move the needle. Formal enablement experience is a plus, but deep sales credibility is the…
Added 15 mins ago
CC
National Account Manager
Cogent Communications
Mississauga, ON
- Full-time
Commission: Commissions are earned on each sale based on product type:
Added 15 mins ago
FS
Manufacturing Engineer
Five Seasons Comfort Limited
Concord, ON
- Full-time
…manufacturing issues, improve process reliability, support new product introductions, and ensure products are manufactured in accordance with engineering specifications, quality standards,…
Added 15 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Commission: Commissions are earned on each sale based on product type:
Added 30 mins ago
RB
Senior Manager Operations, Tax Operations
Royal Bank of Canada
Toronto, ON
- Full-time
This primary purpose of this position is to lead and manage a department with time sensitive, complex and/or highly specialized processes to ensure overall performance meets or exceeds the…
Added 30 mins ago
RB
Principal Enterprise Architect
Royal Bank of Canada
Toronto, ON
- Full-time
Research enforces and drives the adoption of design patterns throughout the enterprise and evangelizes best practices for solution design and development.
Added 30 mins ago
Senior Assurance Solutions Architect, AWS Security Assurance Services
Amazon
Ottawa, ON
…Security Assurance practice and educate our customers on how our product-led, people-powered services help operate their business securely on AWS while also demonstrating assurance that…
Added 45 mins ago
RF
Food & Service Innovation Strategic Sourcing Manager
Real Food For Real Kids
Toronto, ON
- Full-time
Direct Reports: Product Innovation Specialist, Product Innovation Coordinator
Added 45 mins ago
HR
QA/QC Engineer
Hitachi Rail
Mississauga, ON
- Full-time
5 years' experience working in Quality Management within the public transit industry; including all federal, state, local and company-specific regulations related to product quality.
Added 45 mins ago
A
Systems Development Engineer Intern, Canada 2027
Amazon
Vancouver, BC
- Full-time
If this describes you, consider joining us as an intern! Amazon is looking for system development engineer interns to join one of our many lines of business. Amazon interns have the…
Added 45 mins ago
A
Senior Sales Representative, Core Major Accounts (Hunter)
ADP
Calgary, AB
- Full-time
Consistently attain or exceed 100% of assigned revenue and product goals
Added 45 mins ago
HR
Signaling System Engineer
Hitachi Rail
Mississauga, ON
- Full-time
Ensure that the Development of the Products complies with the Requirements and Interfaces of a project.
Added 55 mins ago
CP
Sales planning manager
CANWEST PACIFIC TRADING INC.
Vancouver, BC
- From $56.25 CAD / hour
- Full-time
- On-site
Determine strategic planning related to new product lines
Added 1 hour ago
GS
SENIOR BUSINESS DEVELOPMENT EXECUTIVE – RMC SOLUTIONS
Giatec Scientific Inc.
Ottawa, ON
- Full-time
We’re seeking a Senior Business Development Executive to join our RMC Solutions team as a hunter and technical discovery expert. This is a sophisticated, relationship-driven role that…
Added 1 hour ago
OD
Salesforce Lead
OSI Digital
Toronto, ON
- $40,000 to $130,000 CAD / year
- Full-time
Lead the design, architecture, and implementation of Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. Experience with Data Cloud is a strong plus.
Added 1 hour ago
T
Sr, Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
Readiness and motivation (as senior or lead developer and valued subject matter expert) to address and resolve highly complex and multifaceted development-related issues.
Added 1 hour ago
GD
Senior Specialist, Technical Project Management
General Dynamics Land Systems–Canada
London, ON
- Full-time
Lead the development, negotiation, and documentation of CSS technical and support requirements for Canadian and International Programs in collaboration with GDLS Program Management,…
Added 1 hour ago
PH
Lead, Replenishment and Distribution, Supply Chain
Provincial Health Services Authority
Cranbrook, BC
- Full-time
The Lead, Replenishment and Distribution reports to the Manager, Regional Distribution and is accountable for the day-to-day replenishment and distribution operations of a designated…
Added 1 hour ago
Senior Director, Wealth Platform Engineering
Scotiabank
Toronto, ON
In close collaboration with Digital Wealth Leaders (e.g. Engineering, Design, Product, Analytics, Delivery), lead execution against identified digital capabilities roadmaps and vision…
Added 1 hour ago
GM
System Architect – Brake and Thermal HIL
General Motors
Markham, ON · Oshawa, ON
- Full-time
…vehicle controls more safely, efficiently, and earlier in the product-development…
Added 1 hour ago
X
Lead Engineer - Payments Platform
Xero
Remote, Canada
- Full-time
- Remote
In this role, you will help shape the technical foundation for money movement capabilities while unlocking new product lines globally. You will guide the design and development of reliable,…
Added 1 hour ago
FL
Key Account Manager - Aftermarket
FUCHS LUBRICANTS CO.
Cambridge, ON
- Full-time
Support distributor sales teams through product training, sales calls, technical presentations, and market development initiatives.

RewardOps

Director, Delivery & Implementation

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Description:

The role is accountable for implementation delivery from initial planning through to configuration, integration, testing, launch, hyper care, and transition. By establishing clear standards, governance, and operating practices, the Director will ensure complex programs are delivered with appropriate visibility, control, and focus on client business outcomes.

The ideal candidate brings enterprise SaaS implementation leadership, strong client-facing experience, and an understanding of loyalty, eCommerce, grocery, or retail operations. They will serve as a trusted advisor to client executives, a senior escalation point for strategic engagements, and a key partner to Product, Engineering, Sales, Customer Success, Support, and Partnerships leadership.

This leader will build and develop a high-performing delivery team while advancing CORA Loyalty's implementation methodology, automation capabilities, and use of AI-enabled tools. The role will strengthen delivery consistency, improve operational efficiency, accelerate time to value, and create a more scalable implementation model.

Key Performance Indicators: Success in this role will be measured against the following:

Implementation Cycle Time
Scope Control
Milestone Performance and On-Time Go-Live %
Client Adoption
First-Time Right Implementation
Customer Health After Hypercare
Utilization
Delivery Margin

Key Responsibilities

Strategic Leadership & Delivery Excellence

Set and uphold the strategic direction for CORA Loyalty's Delivery and Implementation function.
Build and scale the program delivery capability required to support complex and strategically significant engagements.
Own the Client Implementation Methodology including delivery playbooks, governance, templates, reusable assets, onboarding standards, launch readiness, and transition to Customer Success.
Establish measurable delivery standards and KPIs focused on quality, client adoption, operational efficiency, financial performance, and team development.
Advance the use of AI to improve implementation planning, project delivery, documentation, testing, client enablement, and operational reporting while maintaining appropriate governance and quality standards.
Develop and maintain reusable implementation assets - including templates, automation, AI-assisted tooling, integration patterns, configuration libraries, and delivery playbooks - to improve implementation quality, consistency, and time-to-value.
Drive continuous improvement across implementation processes, governance, and operating practices.

Client Leadership & Program Delivery

Serve as senior sponsor and escalation point for strategic and high-risk client implementations.
Build trusted relationships with client sponsors, operational leaders, technology stakeholders, and executive teams.
Ensure client objectives, adoption goals, business outcomes, and success measures are clearly defined and managed throughout each engagement.
Provide executive oversight of complex deployments and personally lead or support the most strategically significant programs.
Lead risk identification, mitigation planning, issue resolution, and executive communication across the implementation portfolio.
Partner with Customer Success and Support to ensure effective transition from implementation to ongoing adoption and value realization.
Collaborate with Sales and Solution Consulting to align client expectations, implementation strategy, scope, and success criteria from project inception.

Implementation Governance & Quality

Establish and enforce implementation standards across planning, discovery, solution design, configuration, integration, testing, training, launch, and hypercare.
Implement governance models that strengthen visibility, accountability, decision-making, risk management, and delivery quality.
Maintain executive oversight of program health and ensure delivery gaps are addressed with appropriate speed and rigor.
Capture lessons learned and use them to improve frameworks, operating processes, and team capability.

Solution Delivery & Technical Enablement

Maintain a strong working knowledge of CORA Loyalty platform capabilities, configuration models, integration patterns, and implementation best practices.
Provide implementation leadership and coordinate with Product and Engineering on solution architecture, data migration, system configuration, integration strategy, and technical deployment approaches.
Coordinate delivery of complex integrations in partnership with Product, Engineering, client technical teams, and third-party vendors.
Build organizational capability across implementation tooling, integration patterns, configuration approaches, deployment practices, and client enablement.

Operational & Commercial Leadership

Establish operational rhythms including portfolio reviews, delivery forecasting, utilization management, implementation analytics, and continuous improvement initiatives.
Monitor implementation portfolio health through delivery, financial, operational, and client outcome metrics.
Oversee implementation forecasting, staffing, utilization, capacity planning, and resource allocation.
Support Statements of Work, implementation estimates, change requests, and delivery commitments.
Partner with PMO leadership to strengthen governance, forecasting, resource planning, and project execution.
Provide executive reporting on implementation performance, client health, delivery risks, capacity, and emerging trends.

Team Leadership & Talent Development

Lead, mentor, and develop a high-performing team of Implementation Managers, Program Delivery Leads, Senior Consultants, and Implementation Consultants.
Establish clear roles, performance expectations, decision rights, and accountability across the team.
Attract, develop, and retain talent with strong delivery, technical, commercial, and client leadership capabilities.
Build team capability through structured coaching, training, mentorship, and knowledge-sharing.
Partner with leadership on workforce planning, hiring, onboarding, succession planning, and organizational development.
Foster a culture of accountability, collaboration, continuous learning, innovation, and strong client focus.

Required Experience And Capabilities

Bachelor's degree in Business, Information Systems, Computer Science, Supply Chain, Retail Operations, or a related field; equivalent practical experience may be considered.
5+ years of progressive experience leading enterprise software, SaaS, or technology implementations.
3+ years of people-leadership experience managing implementation, consulting, delivery, or professional services teams.
Proven experience leading client-facing delivery for complex enterprise customers and managing multiple concurrent implementations.
Strong knowledge of SaaS implementation methodologies, program governance, and enterprise software deployment practices.
Demonstrated ability to manage delivery risk, scope, timelines, budgets, resource requirements, and client expectations.
Strong analytical, problem-solving, decision-making, and executive presentation capabilities.
Strong understanding of data architecture, system integrations, APIs, EDI, and enterprise application ecosystems.
Loyalty platform experience strongly preferred; familiarity with grocery, retail, or eCommerce operations is an asset.

Business Unit:

RewardOps

Scheduled Weekly Hours:

37.5

Number of Openings Available:

1

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

Apply About employer

More about this job

Responsibilities

Lead CORA Loyalty’s implementation function, methodology, governance, and delivery standards across complex enterprise client programs from planning through launch, hypercare, and transition. Oversee strategic client relationships, delivery performance and commercial operations, while developing the implementation team and advancing reusable assets, automation, and AI-enabled practices.

Requirements

Requires a bachelor’s degree in a relevant field or equivalent practical experience, at least five years leading enterprise software or SaaS implementations, and at least three years of people leadership. Candidates should have experience delivering complex client-facing programs, strong knowledge of SaaS implementation and governance, and the ability to manage scope, risk, budgets, timelines, resources, integrations, and executive expectations; loyalty platform experience is preferred.

Skills

Program Delivery
Implementation Governance
Project Risk Management
Scope and Budget Management
Team Leadership
People Management
Data Architecture
System Integrations
APIs
EDI
Retail Operations
Loyalty Platforms
Resource Planning
Executive Communication

Visa sponsorship

Not detected in the job text

Keywords

CORA Loyalty
Enterprise SaaS
Implementation Methodology
Program Delivery
Delivery Governance
Project Management
Client Implementations
Loyalty Platforms
Retail Operations
Grocery
eCommerce
System Integration
APIs
EDI
Data Architecture
Data Migration
Solution Architecture
Configuration
Testing
Launch Readiness
Hypercare
Customer Success
AI-Enabled Tools
Automation
Portfolio Management
Utilization Management
Capacity Planning
Resource Allocation
Statements of Work
Change Requests

Report this job