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Added 15 mins ago
Christmas Kettle Coordinator
The Salvation Army in Canada
Thunder Bay, ON
Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 15 mins ago
Manager, GO/LRT
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Toronto, ON
$110,638 to $155,942 CAD / year
Full-time
Transit investments are transforming how Ontarians live, work, and connect. As Manager, GO/LRT, you will lead a team responsible for advancing complex, high-profile transit-oriented…
Added 15 mins ago
Customer Service Representative
Newrest
Calgary, AB
Full-time
Follow-up with the Airline Corporate contact (Performance Manager, Area Manager, etc...) any feed-back on the operations and service perception as well as on the day-to-day operations.
Added 15 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Whitby, ON
Internship
Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness
Added 15 mins ago
Dispatcher
Linde
Brampton, ON
Full-time
This position ensures the correct mix of resources (driver, equipment, safety, etc.) for the efficient delivery of product, maximizing assets, while minimizing distribution costs.
Added 15 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Pickering, ON
Internship
Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness
Added 15 mins ago
Customer Engagement Manager
Berean Group International, Inc.
Milton, ON
Contract
…improvement activities and directly engages with customers to support service performance and joint supply chain…
Added 15 mins ago
Facility Operations & Planning Manager
Metro Vancouver
Burnaby, BC
Full-time
Our Procurement and Real Estate Services Department is seeking a Facility Operations & Planning Manager who will provide leadership and technical expertise in the planning, management, and…
Added 15 mins ago
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
$21 CAD / hour
Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 15 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Oshawa, ON
Internship
Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness
Added 15 mins ago
Gestionnaire de la transformation d’entreprise / Business Transformation Manager
Manos Software Group
Montreal, QC
Full-time
Added 15 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Ajax, ON
Internship
Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness
Added 15 mins ago
Information Technology Project Manager
Ringball Corporation
Mississauga, ON
$100,000 to $120,000 CAD / year
Full-time
We are seeking an experienced and strategic IT Project Manager to lead the planning, execution, and delivery of multiple large-scale technology initiatives across our organization. This…
Added 15 mins ago
Agent & DevOps Platform Engineer
Zodiac Solutions, Inc
Toronto, ON
Full-time
Practical knowledge of AWS IAM, including roles, policies, trust relationships, cross-account access, least privilege, and service-to-service authentication
Added 15 mins ago
Global Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 16 mins ago
Program Manager, Delivery Innovation and Strategic Programs
Okta
Toronto, ON
Reporting to the Sr. Manager, Business Architecture the Program Manager, Delivery Innovation + Strategic Programs, a critical individual contributor role within our Global Professional…
Added 16 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Oshawa, ON
· Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness.
Added 16 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Whitby, ON
· Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness.
Added 16 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Pickering, ON
· Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness.
Added 16 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Ajax, ON
· Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness.
Added 16 mins ago
Responsable des communications externes / External Communications Manager
Airbus
Montreal, QC · Mirabel, QC
Full-time
Travailler en étroite collaboration avec les experts communication de l’A220, des hélicoptères, de la défense au Canada et des autres régions du monde où les avions A220 sont en service.
Added 31 mins ago
Senior Manager Benefits & Wellness
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Other
…IGM. Working at the intersection of people, technology and service delivery, you will identify opportunities to leverage automation, AI and digital solutions to improve employee…
Added 31 mins ago
Manager Client Solutions (Full Time Contract 18 Months)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Full-time · Other
The Manager is responsible for overseeing the day-to-day operations of the business including all business controls. Knowledgeable in all areas of the charitable giving administration so…
Added 31 mins ago
Material Program Manager
RTX
Calgary, AB
Full-time
As a Material Program Manager, you will play a pivotal role in ensuring the consistency and efficiency of supply chain practices while supporting program objectives. You will act as the…
Added 31 mins ago
Supervisor, Transportation
Gordon Food Service
Grande Prairie, AB
Full-time
Supports the efforts of Gordon Food Service drivers in serving customers through the initial training of new drivers and on-going coaching of all drivers. Provides input to manager on…

Rexall Care Network

HHC Service Coordinator

Windsor, ON, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Experience: Less than 1 year of experience
Posting language: English
Posted: Sep 29, 2026

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Applications open in a new tab.

Original job description

Job Purpose

The Home Health Service Coordinator is responsible for coordinating and managing the service technicians. They serve as a crucial liaison between clients, healthcare professionals, and vendors to ensure the timely provision of appropriate repairs and related services. In addition to the primary responsibilities related to client assessment, coordination, billing, and funding, the coordinator also plays a key role in managing and keeping track of inventory. They ensure an accurate inventory count, coordinate equipment allocation, monitor stock levels, and facilitate maintenance and repairs.

Job Dimensions

DIRECT REPORTS: N/A

FINANCIAL: N/A

Other

Principal Responsibilities:

Conduct initial assessments of clients’ repair needs
Identify and source parts and components from suppliers and vendors.
Negotiate pricing, terms, and contracts with suppliers to obtain competitive pricing and favorable terms.
Maintain accurate and up-to-date client records, including assessments, equipment specifications, delivery details, and service authorizations.
Ensure compliance with regulatory requirements and documentation standards.
Serve as the primary point of contact for clients, caregivers, and healthcare professionals regarding services.
Provide information, education, and support to clients and their families and address questions, concerns, and equipment-related issues.
Schedule all training for service technicians
Schedule all in service appointments for sales representatives and technicians
Collaborate with interdisciplinary teams, including therapists and rehabilitation specialists, to facilitate effective communication and coordination of care.
Coordinate routine maintenance and repairs for assistive devices, ensuring safe and optimal performance.
Schedule equipment inspections, adjustments, and repairs with vendors and technicians.
Assist clients in navigating warranty claims and obtaining loaner equipment when necessary.
Monitor and evaluate the quality and effectiveness of service, identifying areas for improvement.
Stay updated on industry trends, best practices, and regulatory changes related to service.
Verify clients' insurance coverage, including private insurance, government-funded programs (such as ODSP), and other funding sources.
Coordinate the billing process, ensuring accurate coding and submission of claims to insurance companies and funding sources.
Follow up on claim status, address any issues or denials, and advocate for clients when necessary.
Maintain accurate and up-to-date inventory records, including quantities, models, serial numbers, and equipment specifications.
Perform other duties as assigned to support Rexall Pharmacy Group Ltd.

Knowledge, Skills And Experience

High School Diploma
Less than 1 year of experience

Context And Environment

Regularly required to use a computer, operate a motor vehicle, use a handheld device, telephone, etc.
This position requires frequent variations of sitting, walking, standing, kneeling, reaching or stooping.

Internal Communications

Ability to clearly communicate with Home Health Care Operations Manager and Home Health Care Warehouse Manager(s).

External Communications

Ability to communicate effectively with patients and their families in stressful and emotional situations.

Additional Information

Post secondary education in Business Administration an asset.

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More about this job

Responsibilities

Assess clients’ equipment repair needs and coordinate service technicians, vendors, maintenance, repairs, training, and appointments. Manage client records, inventory, insurance verification, billing and claims, while supporting clients and coordinating with healthcare professionals.

Requirements

A high school diploma is required, and less than one year of experience is specified. Postsecondary education in Business Administration is an asset; the role also requires effective communication with clients and families, including in stressful situations.

Skills

Client Assessment
Service Coordination
Inventory Management
Supplier Negotiation
Recordkeeping
Regulatory Compliance
Client Communication
Technician Scheduling
Interdisciplinary Collaboration
Equipment Maintenance
Warranty Claims
Insurance Verification
Billing and Claims Processing
Problem Resolution
Quality Monitoring

Visa sponsorship

Not detected in the job text

Keywords

Home Health Care
Assistive Devices
Client Assessments
Service Coordination
Service Technicians
Inventory Management
Equipment Allocation
Parts Sourcing
Supplier Negotiation
Vendor Management
Client Records
Regulatory Compliance
Technician Training
Interdisciplinary Teams
Equipment Maintenance
Equipment Repairs
Warranty Claims
Loaner Equipment
Insurance Coverage
ODSP
Billing
Claims Submission
Claim Follow-Up
Quality Monitoring
Business Administration

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