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Added 20 mins ago
R
Executive Assistance
RBC
Winnipeg, MB
- Full-time
As the Executive Assistant supporting the Vice President Commercial Banking(Winnipeg), you will provide in-depth support in day-to-day management of teams in the Region. The primary purpose…
Added 35 mins ago
MD
Information Technology Specialist 5 - Unified Communications & Collaboration Architect
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Exposure to artificial intelligence (AI) and machine learning features in unified communications, such as the Webex AI Assistant and speech analytics.
Added 49 mins ago
TS
Kettle Coordinator Asst (Full Time)
The Salvation Army in Canada
St. Albert, AB
- Full-time
Communicate daily issues and supply deficiencies to City/Assistant Coordinator
Added 1 hour ago
VI
Administrative Assistant, Diversity, Equity and Human Rights Office
Vancouver Island University
Nanaimo, BC
- $70,682 to $80,230 CAD / year
- Temporary
The Administrative Assistant, Diversity, Equity and Human Rights Office, reports directly to the Director and will play a pivotal role in maintaining a welcoming, organized and supportive…
Added 1 hour ago
OT
Restaurant Manager
One Therapy Network
Victoria, BC
- Full-time
Recruit and hire hourly staff; participate in hiring supervisors and assistant managers.
Added 1 hour ago
H
Assistant Manager - Food and Beverage
Hilton
Mississauga, ON
- Full-time
As an Assistant Food & Beverage Manager, you will help lead outlet operations while supporting banquet operations when needed. You will assist with daily service execution, Team Member…
Added 1 hour ago
P&
Executive & Office Services Assistant
Parrish & Heimbecker, Limited
Winnipeg, MB
- Full-time
Provide comprehensive and confidential administrative support to the Chief Executive Officer, Chief Financial Officer and other designated senior executives.
Added 1 hour ago
Medical Lab Assistant (OPSEU LAB)
LifeLabs
Mississauga, ON
As Medical Lab Assistant you will play a key role in the testing and diagnostic process for a wide range of patients. LifeLabs also provides first aid training, continuing education…
Added 1 hour ago
GC
Food & Beverage Outlets Manager (Full Time)
Granite Club
Toronto, ON · North York, ON
- Full-time
Financial, Administrative and Other Responsibilities
Added 1 hour ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Orillia, ON
- Part-time
The Christmas Kettle Assistant helps to organize, direct, and supervise the work performed by Christmas Kettle Campaign Worker activities.
Added 1 hour ago
TS
Administrative Assistant
The Salvation Army in Canada
Windsor, ON
- Full-time
…received are deposited in time. Sending required bank deposit financial documents to the regional accounting center for…
Added 1 hour ago
UO
Clinical Research Coordinator
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Gordon and Leslie Diamond Health Care Centre (VGHHCC)
- $4,845.17 to $5,713.66 CAD / month
- Full-time
Non Union Salaried - Research Assistant /Technician 3
Added 1 hour ago
TS
Administrative Assistant
The Salvation Army Canada and Bermuda Territory
Windsor, ON
- Full-time
…received are deposited in time. Sending required bank deposit financial documents to the regional accounting center for…
Added 1 hour ago
Executive Assistant
University of Guelph
Chatham-Kent, ON · Ridgetown, ON
The Executive Assistant role is responsible for supporting the various functions and activities associated with the day-to-day operations of the Ridgetown Campus within the Director’s…
Added 1 hour ago
Payroll Assistant
Health Sciences North
ON · Sudbury, ON
Provide administrative support to Payroll’s day-to-day activities for HSN.
Added 1 hour ago
H
Office Administrative Assistant
HealthCareersInSask.ca
Swift Current, SK
- Part-time
Job Description: Provides a wide range of administrative support and coordination of clerical/financial services to a variety of department(s) and/or program(s) and/or facility(ies).
Added 1 hour ago
NC
Client Assistant, Commercial Insurance
NFP Corp
Grande Prairie, AB
- Full-time
We’re looking for a Client Assistant/Account Administrator to serve as an integral member of the Commercial Lines Mid-Market Team. With this role, you will open the door to an exciting…
Added 1 hour ago
KC
Administrative Assistant
K2 Capital
Vancouver, BC
- Full-time
K2 Capital is seeking a proactive, highly organized Executive Assistant & Office Administrator to work directly with our Managing Director and keep day-to-day operations running smoothly.
Added 2 hours ago
EC
Financial Services Associate
East Coast Credit Union
Halifax, NS · NS · Dartmouth, NS
- Full-time
East Coast Credit Union is looking for a Financial Services Associate to join our team in HRM! Reporting to the Assistant Manager, the Financial Services Associate acts as a trusted…
Added 2 hours ago
P
Executive & Office Services Assistant
P&H
Winnipeg, MB
- Full-time
Provide comprehensive and confidential administrative support to the Chief Executive Officer, Chief Financial Officer and other designated senior executives.
Added 2 hours ago
M
Assistant Rooms Operations Manager
Marriott
Ottawa, ON
- Full-time
Understands the impact of Room Operations on the overall property financial goals and objectives.
Added 2 hours ago
T
TD Insurance, Legal Assistant III
TD
Saint John, NB
- Full-time
TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of…
Added 2 hours ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
Orillia, ON
- Part-time
The Christmas Kettle Assistant helps to organize, direct, and supervise the work performed by Christmas Kettle Campaign Worker activities.
Added 2 hours ago
Administrative Assistant III, Division of Developmental Pediatrics
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Chief Operating Officer of Pediatrics, the Administrative Assistant provides administrative support to designated members of the Division of Developmental Pediatrics.…
Added 3 hours ago
HM
Administrative Assistant
Hunter Mercantile
Aurora, ON
- $60,000 to $70,000 CAD / year
- Full-time
While financial services experience is preferred, full training will be provided for the right high-caliber administrator. If you have the administrative DNA and a strong work ethic, we…

Rexall Pharmacy Group Ltd.

Pharmacy Client Engagement Representative

Mississauga, ON, Canada

$46,398 to $50,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $46,398 to $50,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 1-2 years previous Nexxsys or related system experience is required
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Purpose

Reporting to Manager, Pharmacy Patient Contact Centre, the Pharmacy Client Engagement Representative will be responsible for contacting and engaging Rexall pharmacy clients, client’s caregivers, Rexall stores and operations team members. They will enroll and follow-up with clients on corporate client engagement pharmacy programs. As part of the role, the Pharmacy Client Engagement Representative will also provide support to Rexall stores on client engagement programs.

Job Dimensions

DIRECT REPORTS: N/A

FINANCIAL: N/A

OTHER: Client/Store interactions

Client/Store program enrollments

Available 7-days a week (including outside regular RSC office hours)

Available for rotational on-call (including outside regular RSC office hours)

Principal Responsibilities

Effectively execute corporate client engagement programs centrally to eligible Rexall clients/caregivers in professional & courteous manner
Deliver on program targets as it relates to client engagement, enrollment and key program critical metrics.
Professionally represent Rexall using excellent interpersonal and communication skills when interacting with clients, caregivers and Rexall stores and operations team members
Navigate and perform activities on the pharmacy system or other program tools to ensure effective and efficient execution of the client engagement program
Update and maintain appropriate files in a timely manner to ensure accuracy of the program.
Log all client and caregiver interactions and accurately craft and maintain action notes in an interaction tracking database
Accurately and expertly communicate engagement related outcomes with Rexall stores and operation teams in a timely manner
Adhere to regulations of a health information custodian with respect to personal health information in connection with Rexall clients
Achieve and maintain to a performance standard, including but not limited to; call volume, call quality, customer satisfaction in accordance with departmental direction and Standard Operating Procedures (SOP)
Adhere to shift schedules and maintain acceptable attendance
Perform other duties as assigned to support Rexall Pharmacy Group Ltd.

Knowledge, Skills And Experience

1-2 years previous Nexxsys or related system experience is required
Pharmacy Assistant/Technician experience is required
Previous experience in a support or help desk work environment is an asset
Previous experience using call center software is an asset
Proven customer service skills
Excellent communication skills both written and verbal
Intermediate digital literacy: Word, Excel, Outlook
Strong attention to detail and excellent organizational skills
Ability to work in a fast-paced environment and time critical environment independently and within a team environment
Discretion in handling confidential matters
Ability to employ professionalism, patience and self-control in handling upset customers and working with internal and external partners
This is role is filling an existing vacancy on the team

Context And Environment

Customer focused environment that requires the jobholder to build a relationship with the clientele while maintaining the call duration within the set standards. Must be capable of multi-tasking and able to converse and update tracker simultaneously. Able to type 30WPM and sit at a computer keyboard, view a computer monitor, and use a telephone headset for extended periods of time. Ability to be flexible and quickly adapt to changing business needs and processes.

Internal Communications

Manager, Pharmacy Patient Contact Centre
Pharmacy Client Engagement Representatives
Store and operations team members

External Communications

Rexall Pharmacy clients and client’s caregivers
Third party providers and consultants

Join Rexall Today!

If you're passionate about making a difference in healthcare, apply now to become a Pharmacist at Rexall. Help us empower healthier lives and build healthier communities together.

Are you #ALLin?

Our hiring process uses AI-enabled tools to assist with the assessment of applications based on job-related criteria. All decisions are made by the hiring team.

Rexall Pharmacy Group is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group will make available to any selected applicants’ accommodations and/or accessible formats should they require. Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.

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More about this job

Responsibilities

Contact and engage pharmacy clients, caregivers, stores, and operations teams to enroll eligible clients in corporate pharmacy programs and provide follow-up and store support. Track interactions and program outcomes accurately, meet engagement and service performance targets, and protect personal health information.

Requirements

Requires 1–2 years of Nexxsys or related system experience and pharmacy assistant or technician experience. Candidates should have strong customer service and communication skills, intermediate digital literacy, attention to detail, and the ability to multitask in a fast-paced environment; support/help desk and call center software experience are assets.

Skills

Customer Service
Written And Verbal Communication
Attention To Detail
Organization
Digital Literacy
Microsoft Word
Microsoft Excel
Microsoft Outlook
Pharmacy System Navigation
Call Center Software
Client Engagement
Recordkeeping
Confidentiality
Multitasking
Adaptability
Professionalism

Visa sponsorship

Not detected in the job text

Keywords

Nexxsys
Pharmacy Systems
Pharmacy Assistant
Pharmacy Technician
Client Engagement
Client Enrollment
Caregiver Support
Customer Service
Call Center Software
Help Desk
Microsoft Word
Microsoft Excel
Microsoft Outlook
Digital Literacy
Interaction Tracking Database
Personal Health Information
Health Information Custodian
Standard Operating Procedures
Call Quality
Customer Satisfaction
Program Metrics
Recordkeeping
Confidentiality
Multitasking
30 WPM Typing

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