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Added 13 mins ago
LB
Special Education Technician - Maple Grove- Jordan's Principle
Lester B. Pearson School Board (LBPSB)
Montréal-Ouest, QC
- Contract
Train students on technological tools to support their learning and examination procedures
Added 13 mins ago
SH
Pharmacy Technician - Allied Health (CEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Part-time
Job Number: JR107538 Job Title: Pharmacy Technician - Allied Health (CEN) Union: OPSEU Union: OPSEU Job Category: Paramedical Hospital Location: Centenary Site Job Type: Temporary (Fixed…
Added 13 mins ago
PC
AutoCAD TechnicianBuilding Science & Sustainability Group
Pinchin Canada
Mississauga, ON
- $55,000 to $65,000 CAD / year
- Full-time
Pinchin is seeking an AutoCAD Technician to join our Building Science & Sustainability team at our Mississauga office. This is a 100% in-office position and is not eligible for hybrid or…
Added 13 mins ago
LL
Business Operations Manager - Acheson
Liebherr-Canada Ltd.
Acheson, AB
- Full-time
Administration: Maintain efficient administrative processes to support the sales and commercial teams, including order processing, invoicing queries, and customer inquiries.
Added 14 mins ago
IM
Field Technician
Impossible Metals
Collingwood, ON
- Full-time
Impossible Metals Canada is looking for a hands-on, safety-focused Field Technician to support the assembly, mobilization, operation, maintenance, troubleshooting, and repair of our Eureka…
Added 14 mins ago
ER
Commercial Roofer/Service Technician (GTA)
Empire Roofing
Georgetown, ON
- Full-time
We're currently seeking an experienced Skilled Roofing Service Technician to join our growing team in the GTA.
Added 29 mins ago
K
Maintenance Administrator
Keyera
AB · Alberta EnviroFuels Facility
- Full-time
Support maintenance compliance activities, including training records, CMDS reporting, technician progression tracking, KPIs, and follow-up on outstanding items.
Added 29 mins ago
CG
Technicien(ne) de maintenance / Maintenance Technician
C.H. Guenther & Son
Longueuil, QC · Saint-Hubert, Longueuil (Mejicano Tortillas)
- Full-time
The Maintenance Technician plays a vital role in ensuring the smooth operation of our manufacturing equipment and facilities within a food manufacturing environment. This position involves…
Added 43 mins ago
PE
Journeyman Electrician
PTW Energy Services
Rocky Mountain House, AB
- Contract
Comprehensive extended health benefits after 3 months, including dental and vision coverage, physiotherapy, massage therapy and mental health support, etc.
Added 43 mins ago
SH
Materials Management Technician - Non-Certified
Southern Health-Santé Sud
Winkler, MB
- Full-time
Reporting to the Lead - Supply Chain Management, the Materials Management Technician Non-Certified provides customer service to Southern Health-Santé Sud sites and programs. The incumbent…
Added 43 mins ago
TH
310T Truck and Coach Mechanic
Traction Heavy Duty Parts
London, ON
- Full-time
As a Truck & Coach Technician, you play a key role on our team. You will be responsible for inspecting, maintaining, and repairing trucks and trailers, as well as diagnosing and…
Added 43 mins ago
SH
Materials Management Technician - Non-Certified
Southern Health-Santé Sud
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- Full-time
Reporting to the Lead - Supply Chain Management, the Materials Management Technician Non-Certified provides customer service to Southern Health-Santé Sud sites and programs. The incumbent…
Added 43 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Undertake additional training as needed and actively support and participate in the training and cross-training of other team members, while representing the company in a professional…
Added 44 mins ago
HT
Director, Finance (CSM)
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Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 44 mins ago
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Manuf. Support Technician
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Bolton, ON
- Full-time
Manufacturing Support Technicians (Polishers) are expected to hand polish and deburr precision metal mold components to achieve the required surface finishes inside the correct tolerance.…
Added 44 mins ago
H
Emergency Medical Technician
HealthCareersInSask.ca
Meadow Lake, SK
- Part-time
Salary or Pay Band: Pay Band Emergency Medical Technician $29.909 to $36.572
Added 44 mins ago
H
Emergency Medical Technician Paramedic
HealthCareersInSask.ca
Meadow Lake, SK
- Part-time
Job Description: Emergency Medical Technician Paramedics are responsible for providing emergent and non-emergent Advanced Life Support (ALS) services to the sick and injured, and for…
Added 44 mins ago
H
Emergency Medical Technician
HealthCareersInSask.ca
Meadow Lake, SK
- Part-time
Salary or Pay Band: Pay Band Emergency Medical Technician $29.909 to $36.572
Added 44 mins ago
PA
Deburrer- Weekend Shift Fri/Sat/Sun 5am-5pm-Train on Day Shift
Pursuit Aerospace
Orillia, ON
- $22 to $26 CAD / hour
- Full-time
We are currently seeking a Deburr Technician to join our team. This role is critical to ensuring the quality and precision of machined parts by grinding, polishing, and cleaning components…
Added 44 mins ago
Coordonnateur(trice) – Achats indirects et fournisseurs
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Added 44 mins ago
Registered Pharmacy Technician - Medication Reconciliation
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Graduate of an accredited Pharmacy Technician Program
Added 59 mins ago
Laboratory Technician
University of Toronto
Toronto, ON
As Laboratory Technician, you will support teaching and research activities by contributing to the day-to-day operation of a basic research lab employing the techniques typical of a…
Added 59 mins ago
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Install, maintain, troubleshoot, and repair servers, workstations, PCIe devices, and related hardware systems that support engineering teams.
Added 59 mins ago
AC
Technicien En Comptabilité/ Accounting Technician
Aston Carter
Montreal, QC
- $32 to $39 CAD / hour
- Contract
Job Title: Accounting Technician Job Description
Added 1 hour ago
VC
Personal Support Worker 'HCT' eHomecare, Pediatric/Palliative, Nights/Weekends - Part-time 0.6
VON Canada
ON · Niagara, ON
- $17.95 to $26.55 CAD / hour
- Part-time
As a Health Care Technician (HCT), you provide direct hands-on care to patients in the comfort of their homes under the guidance of a Directing Registered Nurse (DRN), whom you connect to…

Rexall Pharmacy Group Ltd.

Pharmacy Client Engagement Representative

Mississauga, ON, Canada

$46,398 to $50,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $46,398 to $50,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 1-2 years previous Nexxsys or related system experience is required
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Purpose

Reporting to Manager, Pharmacy Patient Contact Centre, the Pharmacy Client Engagement Representative will be responsible for contacting and engaging Rexall pharmacy clients, client’s caregivers, Rexall stores and operations team members. They will enroll and follow-up with clients on corporate client engagement pharmacy programs. As part of the role, the Pharmacy Client Engagement Representative will also provide support to Rexall stores on client engagement programs.

Job Dimensions

DIRECT REPORTS: N/A

FINANCIAL: N/A

OTHER: Client/Store interactions

Client/Store program enrollments

Available 7-days a week (including outside regular RSC office hours)

Available for rotational on-call (including outside regular RSC office hours)

Principal Responsibilities

Effectively execute corporate client engagement programs centrally to eligible Rexall clients/caregivers in professional & courteous manner
Deliver on program targets as it relates to client engagement, enrollment and key program critical metrics.
Professionally represent Rexall using excellent interpersonal and communication skills when interacting with clients, caregivers and Rexall stores and operations team members
Navigate and perform activities on the pharmacy system or other program tools to ensure effective and efficient execution of the client engagement program
Update and maintain appropriate files in a timely manner to ensure accuracy of the program.
Log all client and caregiver interactions and accurately craft and maintain action notes in an interaction tracking database
Accurately and expertly communicate engagement related outcomes with Rexall stores and operation teams in a timely manner
Adhere to regulations of a health information custodian with respect to personal health information in connection with Rexall clients
Achieve and maintain to a performance standard, including but not limited to; call volume, call quality, customer satisfaction in accordance with departmental direction and Standard Operating Procedures (SOP)
Adhere to shift schedules and maintain acceptable attendance
Perform other duties as assigned to support Rexall Pharmacy Group Ltd.

Knowledge, Skills And Experience

1-2 years previous Nexxsys or related system experience is required
Pharmacy Assistant/Technician experience is required
Previous experience in a support or help desk work environment is an asset
Previous experience using call center software is an asset
Proven customer service skills
Excellent communication skills both written and verbal
Intermediate digital literacy: Word, Excel, Outlook
Strong attention to detail and excellent organizational skills
Ability to work in a fast-paced environment and time critical environment independently and within a team environment
Discretion in handling confidential matters
Ability to employ professionalism, patience and self-control in handling upset customers and working with internal and external partners
This is role is filling an existing vacancy on the team

Context And Environment

Customer focused environment that requires the jobholder to build a relationship with the clientele while maintaining the call duration within the set standards. Must be capable of multi-tasking and able to converse and update tracker simultaneously. Able to type 30WPM and sit at a computer keyboard, view a computer monitor, and use a telephone headset for extended periods of time. Ability to be flexible and quickly adapt to changing business needs and processes.

Internal Communications

Manager, Pharmacy Patient Contact Centre
Pharmacy Client Engagement Representatives
Store and operations team members

External Communications

Rexall Pharmacy clients and client’s caregivers
Third party providers and consultants

Join Rexall Today!

If you're passionate about making a difference in healthcare, apply now to become a Pharmacist at Rexall. Help us empower healthier lives and build healthier communities together.

Are you #ALLin?

Our hiring process uses AI-enabled tools to assist with the assessment of applications based on job-related criteria. All decisions are made by the hiring team.

Rexall Pharmacy Group is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group will make available to any selected applicants’ accommodations and/or accessible formats should they require. Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.

Apply About employer

More about this job

Responsibilities

Contact and engage pharmacy clients, caregivers, stores, and operations teams to enroll eligible clients in corporate pharmacy programs and provide follow-up and store support. Track interactions and program outcomes accurately, meet engagement and service performance targets, and protect personal health information.

Requirements

Requires 1–2 years of Nexxsys or related system experience and pharmacy assistant or technician experience. Candidates should have strong customer service and communication skills, intermediate digital literacy, attention to detail, and the ability to multitask in a fast-paced environment; support/help desk and call center software experience are assets.

Skills

Customer Service
Written And Verbal Communication
Attention To Detail
Organization
Digital Literacy
Microsoft Word
Microsoft Excel
Microsoft Outlook
Pharmacy System Navigation
Call Center Software
Client Engagement
Recordkeeping
Confidentiality
Multitasking
Adaptability
Professionalism

Visa sponsorship

Not detected in the job text

Keywords

Nexxsys
Pharmacy Systems
Pharmacy Assistant
Pharmacy Technician
Client Engagement
Client Enrollment
Caregiver Support
Customer Service
Call Center Software
Help Desk
Microsoft Word
Microsoft Excel
Microsoft Outlook
Digital Literacy
Interaction Tracking Database
Personal Health Information
Health Information Custodian
Standard Operating Procedures
Call Quality
Customer Satisfaction
Program Metrics
Recordkeeping
Confidentiality
Multitasking
30 WPM Typing

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