Inside Sales Representative
- AB, Canada
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Company Description
Join Rexel: A Global Leader in Electrical Distribution
Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.
Rexel Canada operates under six distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.
For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.
Job Description
As an Inside Sales Representative based in Edmonton, AB your essential duties will be to:
What We Offer:
Join Rexel: A Global Leader in Electrical Distribution
Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.
Rexel Canada operates under six distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.
For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.
Job Description
As an Inside Sales Representative based in Edmonton, AB your essential duties will be to:
- Directly service customers via phone & email on a daily basis.
- Process orders, inquiries & quotations every day.
- Consistently achieve a high level of customer service.
- Confirm stock availability and suggest alternatives as required.
- Make follow-up calls to customers on all quotations.
- Make at least four (4) outbound calls per day to various customers to solicit additional business.
- Assist customers with any inquiries regarding e-commerce.
- A minimum of two years of inside sales or customer service experience.
- Proven ability to communicate effectively and build customer relationships.
- Strong multitasking and time management skills.
- Be computer literate.
- AS400 experience would be an asset.
- Electrical apprenticeship experience is considered an advantage.
- Product knowledge of the electrical business is a must.
- Team Player.
What We Offer:
- Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
- We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities - whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you.
- Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.
- If this position aligns with your career goals, click "Apply" to submit your application.
- We thank all candidates for their interest; however, only those selected for interviews will be contacted.
- For additional career opportunities, please visit www.rexel.ca.
More about this job
Responsibilities
Serve customers by phone and email, process orders, inquiries, and quotations, and provide consistently high-quality service. Confirm product availability, suggest alternatives, follow up on quotations, make outbound calls to generate business, and assist customers with e-commerce inquiries.
Requirements
Applicants need at least two years of inside sales or customer service experience, strong communication and relationship-building abilities, and effective multitasking and time-management skills. Computer literacy and electrical product knowledge are required; AS400 experience and electrical apprenticeship experience are assets, and candidates should be team players.
Skills
- Inside Sales
- Customer Service
- Customer Relationship Building
- Effective Communication
- Order Processing
- Quotation Preparation
- Customer Follow-Up
- Outbound Sales Calls
- Multitasking
- Time Management
- Computer Literacy
- AS400
- Electrical Product Knowledge
- E-Commerce Support
- Teamwork
Benefits
- Competitive Compensation
- Comprehensive Benefits Plans
- Pension Plans
- Career Opportunities
- Work-Life Balance
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
Keywords
- Inside Sales
- Customer Service
- Electrical Distribution
- Electrical Products
- Order Processing
- Customer Inquiries
- Quotations
- Stock Availability
- Product Alternatives
- Quotation Follow-Up
- Outbound Calls
- Business Development
- E-Commerce
- Phone Support
- Email Support
- Customer Relationships
- AS400
- Electrical Apprenticeship
- Time Management
- Multitasking
- Teamwork
- Communications
- Wire And Cable
- Lighting
- Data
- Home Integration
- Security