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Sales Support Coordinator

  • Mississauga, ON, Canada

$65,000 CAD / year · Full-time

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Job details

Pay
$65,000 CAD / year
Job type
Full-time
Apply by
Experience
3-5 years of experience in electrical distribution, sales support, customer service, administrative or related roles.
Posting language
English
Posted

Original job description

Company Description

Join Rexel: A Global Leader in Electrical Distribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As energy evolves, our business is transforming alongside it. This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customers and stakeholders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under eight distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL, Talley, Jacmar and TC360.

For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.

Job Description

We are seeking a Sales Support Coordinator for our Mississauga, ON branch to provide centralized administrative, pricing, reporting, customer service, and sales support. As a Sales Support Coordinator, your principal responsibilities will be to:

  • Maintain customer contract pricing using Nedco’s internal systems.
  • Audit customer pricing agreements monthly to identify pricing fallouts and discrepancies.
  • Coordinate pricing corrections and contract renewals.
  • Retrieve PODs, invoices and supporting documentation.
  • Investigate delivery discrepancies and customer claims.
  • Maintain customer files and support onboarding activities.
  • Prepare customer, sales, pricing and branch reports.
  • Track project opportunities and support bid administration.
  • Coordinate special order updates and vendor communications.
  • Promote process consistency and administrative best practices

Qualifications

  • Post-secondary education preferred.
  • 3-5 years of experience in electrical distribution, sales support, customer service, administrative or related roles.
  • Strong Microsoft Office and Excel skills.
  • Experience with CRM platforms, and reporting systems preferred.
  • Strong organizational, communication, and analytical abilities.

Additional Information

The anticipated annual base salary range for this position is CAD 65000. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity. This range does not include variable pay or other components of Rexel’s total rewards package.

What We Offer

  • Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
  • We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities - whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you.
  • Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.

What Is Next?

  • If this position aligns with your career goals, click "Apply" to submit your application.
  • We thank all candidates for their interest; however, only those selected for interviews will be contacted.
  • For additional career opportunities, please visit www.rexel.ca.
More about this job

Responsibilities

Maintain customer contract pricing, audit agreements, coordinate corrections and renewals, and investigate delivery discrepancies and customer claims. Provide administrative and sales support by maintaining customer files, preparing reports, tracking project opportunities, supporting bids, and coordinating special orders and vendor communications.

Requirements

Post-secondary education is preferred, along with 3–5 years of experience in electrical distribution, sales support, customer service, administration, or a related field. Candidates should have strong Microsoft Office and Excel skills, with CRM and reporting-system experience preferred, as well as strong organizational, communication, and analytical abilities.

Skills

  • Contract Pricing
  • Pricing Audits
  • Pricing Corrections
  • Contract Renewals
  • Customer Service
  • Sales Support
  • Reporting
  • Microsoft Office
  • Excel
  • CRM Platforms
  • Organizational Skills
  • Communication
  • Analytical Skills
  • Bid Administration
  • Vendor Communications
  • Administrative Coordination

Benefits

  • Competitive Compensation
  • Comprehensive Benefits Plans
  • Pension Plans
  • Career Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Sales
  • Customer Service & Support
  • Data & Analytics

Keywords

  • Electrical Distribution
  • Customer Contract Pricing
  • Pricing Agreements
  • Pricing Audits
  • Pricing Discrepancies
  • Contract Renewals
  • Proof Of Delivery
  • Invoices
  • Delivery Discrepancies
  • Customer Claims
  • Customer Files
  • Customer Onboarding
  • Sales Reports
  • Pricing Reports
  • Branch Reports
  • Project Opportunities
  • Bid Administration
  • Special Orders
  • Vendor Communications
  • Microsoft Office
  • Excel
  • CRM Platforms
  • Reporting Systems
  • Administrative Best Practices

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