Inside Sales Representative
- 3915 97 Street Northwest, Edmonton, AB, T6E 6P6, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Company Description
Join Rexel: A Global Leader in Electrical Distribution
Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.
Rexel Canada operates under six distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.
For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.
Job Description
As an Inside Sales Representative based in Edmonton, AB your essential duties will be to:
- Directly service customers via phone & email on a daily basis.
- Process orders, inquiries & quotations every day.
- Consistently achieve a high level of customer service.
- Confirm stock availability and suggest alternatives as required.
- Make follow-up calls to customers on all quotations.
- Make at least four (4) outbound calls per day to various customers to solicit additional business.
- Assist customers with any inquiries regarding e-commerce.
Qualifications
- A minimum of two years of inside sales or customer service experience.
- Proven ability to communicate effectively and build customer relationships.
- Strong multitasking and time management skills.
- Be computer literate.
- AS400 experience would be an asset.
- Electrical apprenticeship experience is considered an advantage.
- Product knowledge of the electrical business is a must.
- Team Player.
Additional Information
What We Offer:
- Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
- We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities - whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you.
- Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.
What Is Next?
- If this position aligns with your career goals, click "Apply" to submit your application.
- We thank all candidates for their interest; however, only those selected for interviews will be contacted.
- For additional career opportunities, please visit www.rexel.ca.
More about this job
Responsibilities
The Inside Sales Representative will manage daily customer interactions via phone and email, including processing orders, inquiries, and quotations. They are also responsible for confirming stock availability, suggesting product alternatives, and performing outbound calls to solicit new business.
Requirements
Candidates must have a minimum of two years of inside sales or customer service experience and strong computer literacy. Proficiency in electrical industry products is required, while experience with AS400 and electrical apprenticeships are considered assets.
Skills
- Inside sales
- Customer service
- Communication
- Relationship building
- Multitasking
- Time management
- Computer literacy
- AS400
- Electrical product knowledge
- Teamwork
- Order processing
- Quotation management
- Outbound calling
- E-commerce support
Benefits
- Comprehensive benefits plans
- Pension plans
- Career opportunities
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Energy
- Trades
Keywords
- Inside Sales
- Customer Service
- Electrical Distribution
- Order Processing
- Quotation
- Outbound Calls
- E-commerce
- AS400
- Electrical Apprenticeship
- Product Knowledge
- Communication
- Time Management
- Multitasking
- Team Player
- Rexel
- Nedco
- Industrial
- Residential
- Commercial
- Electrical Solutions