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Added 8 mins ago
Community Operations Manager
Amica Senior Lifestyles
Mississauga, ON
…areas within their community, including office management, concierge, payroll and benefits, housekeeping, billing and accounting. Furthermore, the Community Operations Manager advises,…
Added 8 mins ago
Reception - Concierge
Amica Senior Lifestyles
Mississauga, ON
As the Concierge, you are the first point of contact for all residents, families, and team members. With each interaction, you will create a positive and welcoming environment for everyone,…
Added 8 mins ago
VIP Guest Experience Manager
AccorHotel
Lake Louise, AB
Full-time
Lead and develop a best-in-class Concierge team focused on intuitive service, destination expertise, and personalized guest engagement.
Added 8 mins ago
VIP Assistant Guest Experience Manager
AccorHotel
Lake Louise, AB
Full-time
The Assistant Guest Experience Manager supports the daily leadership of Concierge, Guest Relations, and Guest Activities while ensuring exceptional luxury service throughout the guest…
Added 52 mins ago
Industrial Security Guard - FT
GardaWorld
Langley (District), BC · Surrey, BC · Langley, Brit
…shift while building valuable experience in security, customer service, and problem-solving. If you enjoy staying active, working independently, and making a meaningful impact, this is the…
Added 52 mins ago
Operations and Client Success Manager (Short-Term Rental / Hospitality)
Huzzle
Remote, Canada
Full-time · Remote
…specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property…
Added 1 hour ago
Assistant Front Office Manager
AccorHotel
Jasper, AB
Full-time
Providing day to day operational and managerial support for Front Desk, Concierge, Guest Services, Royal Service, Tours department, and ensure all service standards are followed
Added 1 hour ago
Community Operations Manager
Amica Senior Lifestyles
Mississauga, ON
Full-time
…areas within their community, including office management, concierge, payroll and benefits, housekeeping, billing and accounting. Furthermore, the Community Operations Manager advises,…
Added 1 hour ago
Overnight Concierge
Cleantech Service Group
Coquitlam, BC
$23 CAD / hour
Part-time
We are seeking a dependable and professional Concierge for a residential property, a 28-floor, 379-unit building located in Coquitlam. In this dynamic role, you will provide exceptional…
Added 1 hour ago
GUEST SERVICE AGENT
Lais Hotel Properties L
Jordan Station, ON
Up to $18.94 CAD / hour
Part-time
Inn on the Twenty is currently seeking a Guest Service Agent to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to…
Added 2 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 2 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 2 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 2 hours ago
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Weekend Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 2 hours ago
Security Concierge
FirstService Residential Canada
Markham, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 2 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 2 hours ago
Concierge
FirstService Residential Canada
Vancouver, BC
Part-time
As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile and doing their utmost to ensure…
Added 2 hours ago
Security Concierge
FirstService Residential Canada
Oakville, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 2 hours ago
Security Concierge
FirstService Residential Canada
Oakville, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 2 hours ago
Team Leader Production
Lamb Weston
Taber, AB · AB · Alberta, Canada (Taber Plant)
Full-time
…love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the…
Added 3 hours ago
Assistant Guest Services Manager
Germain Hôtels
AB · Calgary, AB
Full-time
Lead by example and collaborate with other departments to ensure that our level of service from front desk, reservations, night audit, concierge is always at its best and follow up on…
Added 4 hours ago
Door Attendant
Marriott
Regina, SK
Part-time
…transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to…
Added 4 hours ago
Brand concierge
Applewood Nissan Langley
Langley (District), BC · Langley, BC
Full-time
Role Description The Brand Concierge is a full-time, on-site role based at Applewood Nissan Langley in Langley, BC. This position is responsible for greeting guests, managing reception…
Added 5 hours ago
Part Time Lot Attendant - Crown Nissan
Crown Auto Group
Winnipeg, MB
Part-time
Access to Perkopolis. (Canadas leading corporate concierge discount service)
Added 5 hours ago
Concierge- Pivot
Rhapsody Property Management Services
Toronto, ON
$18 to $19.5 CAD / hour
Full-time
The successful candidate will provide exceptional service to all residents, prospective residents, guests, clients and vendors. Concierge team members are the face of the property while…

Rhapsody Property Management Services

Concierge- Pivot

Toronto, ON, Canada

Pay: $18 to $19.5 CAD / hour
Job type: Full-time
Apply by: Mar 27, 2027
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

Concierge-Pivot

The Role

Come join the team at one of Rhapsody’s unique luxury rental communities!

The successful candidate will provide exceptional service to all residents, prospective residents, guests, clients and vendors. Concierge team members are the face of the property while promoting a sense of community.

Come Join Rhapsody

At Rhapsody, we’ve built our company culture around our core values of Respect, Integrity, Dedication and Transparency. Every team member plays a vital role at Rhapsody, so we provide them with the training, support and tools needed for success. Rhapsody offers exceptional career paths and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry.

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. Rhapsody values diversity and is committed to equal opportunity in employment. At Rhapsody, success is about more than having a healthy bottom line, and we are committed to making Rhapsody an amazing and unique place to work for each member of our team.

Essential job functions:

Welcoming residents and guests, answering Concierge phone line, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on resident portal, manage general security (i.e.: loitering), etc.

Provide information, resources and a welcoming environment for our residents, customers, vendors and neighbours.

Have sound knowledge of the community and the surrounding area in order to answer questions with certainty.

Build strong relationships with current and future members of the resident community.

Maintain positive relationships with residents to ensure that communication between residents and community representatives is open and effective.

Assist with on- and off-site resident events and initiatives.

Provide marketing support with Social Media postings, Blogging, and Internet Presence.

Work as part of the site team to ensure that each event is a sociable and pleasurable environment.

Provide general resident services such as carrying items to suite, calling taxis, scheduling reservations, amenity reservations.

Ensure that the Community Amenities area has property inventory.

Monitor and assist with Amenity reservations and events.

Review the Activity Log and be ready to begin work at the commencement of the shift.

Maintain an appropriate level of confidentiality and discretion with regards to residents.

Adhere to all property guidelines and standards of performance.

Maintain work area to an appropriate level of presentation.

Education and Experience:

Completion of High School or general education degree (GED)

2+ years in an upscale customer service/concierge setting preferred.

Existing knowledge of neighborhood and community preferred.

Flexibility to work on a rotating schedule (evenings & weekends) is required.

To be Successful You Will Have:

A commitment to "Best in Class" Customer Service.

A professional demeanor with strong communication skills.

Ability to accurately listen, understand and respond to issues appropriately.

Ability to work and act independently using good judgment when assessing difficult situations

Strong problem-solving skills.

Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines.

A demonstrated high degree of integrity, diplomacy

Apply About employer

More about this job

Responsibilities

Welcome and assist residents, guests, prospective residents, clients, and vendors; respond to inquiries, manage communications and security concerns, and provide concierge services such as reservations and taxi arrangements. Support resident events and marketing activities, maintain amenity inventory and reservations, and uphold property standards and resident confidentiality.

Requirements

A high school diploma or GED is required, and at least two years of upscale customer service or concierge experience is preferred; familiarity with the neighborhood is also preferred. Candidates should demonstrate strong communication, customer service, problem-solving, organization, time management, discretion, and independent judgment, and be available for rotating evening and weekend shifts.

Skills

Customer Service
Communication
Active Listening
Problem-Solving
Independent Judgment
Organization
Time Management
Multitasking
Relationship Building
Confidentiality
Event Support
Social Media
Community Knowledge
Diplomacy
Integrity

Visa sponsorship

Not detected in the job text

Keywords

Concierge
Luxury Rental Community
Resident Services
Customer Service
Guest Services
Community Relations
Resident Portal
Communication Logs
General Security
Problem-Solving
Amenity Reservations
Event Support
Social Media
Blogging
Internet Presence
Property Inventory
Confidentiality
Rotating Schedule
Evening Shifts
Weekend Shifts

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