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Added 11 mins ago
Drayton Valley Recreation Therapist
Connecting Care (2000) Inc.
Drayton Valley, AB
Participate in budgeting and resource planning with the General Manager to ensure sustainable recreation programming.
Added 11 mins ago
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Copy Editor (On Call) (French Services) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Part-time
This role is a hybrid work arrangment. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 11 mins ago
WC
Dispatcher
Waste Connections
Calgary, AB
- Full-time
Reporting to the Operations Manager, our dispatchers schedule and coordinate multiple residential and commercial waste and recycle collection, involving 2 lines of business (Front End and…
Added 11 mins ago
VA
FEA Analyst
Väderstad AB
Langbank, SK
- Full-time
Support the Test Engineer Manager by correlating simulation results with lab and field test data.
Added 11 mins ago
VA
Sr. Design Engineer
Väderstad AB
Langbank, SK
- Full-time
The Sr. Design Engineer reporting to Design Group Manager, is responsible for all facets of the product lifecycle. The Engineer will work with all departments to continuously improve our…
Added 11 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Markham, ON
- Full-time
In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national…
Added 11 mins ago
T
Operations Officer III
TD
Mississauga, ON
- Full-time
Prioritize and complete own workload to meet SLA requirements for service and productivity and / or support team manager in prioritizing and managing team workload
Added 11 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Halifax, NS
- Full-time
In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national…
Added 11 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Saint John, NB
- Full-time
In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national…
Added 11 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Calgary, AB
- Full-time
In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national…
Added 11 mins ago
T
Catastrophe Claims Advisor - Bilingual French/English
TD
Montreal, QC
- Full-time
In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national…
Added 11 mins ago
TS
Community Family Service Worker
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Full-time
The role will provide general support to various services in the Community and Family Services setting of a Ministry Unit.
Added 11 mins ago
A
Operations Lead (Full-Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
Added 11 mins ago
TH
CUSTOMER EXPERIENCE MANAGER- MEDICINE HAT
The Home Depot Canada
Medicine Hat, AB
- Full-time
…customer service escalations. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and…
Added 11 mins ago
CG
Chef Manager
Compass Group Canada
Selkirk, MB
- Full-time
The Manager will develop and implement a cleaning schedule for the food services department, including the maintenance and cleaning of kitchen equipment, and general cleaning of the dining…
Added 11 mins ago
MP
Receptionist - Casual
Mount Pleasant Group
Toronto, ON
- Temporary
Determine the purpose of visits, answer general questions, and provide clear directions or connect clients with specific resources.
Added 11 mins ago
OR
Plumbing Foreman
Objective Recruiting
AB · Edmonton, AB
- $45 to $50 CAD / hour
- Full-time
The Foreman works closely with the Superintendent and Project Manager to plan work, coordinate resources, communicate progress, and resolve site issues.
Added 11 mins ago
HT
Intern, Customer Experience Administrator
Honeywell Technologies
Markham, ON
- Full-time
…improvements. You will report directly to our Field Service Manager and you’ll work out of our Markham, ON location on a Hybrid work…
Added 11 mins ago
CG
Sales Representative, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- $47,000 CAD / year
- Full-time
Maintain response time standards set out by the General Manager, Banquets & Catering of Assistant General Manager, Sales & Catering for communication via phone and email.
Added 11 mins ago
TH
Receiving Associate Part Time - SARNIA
The Home Depot Canada
Sarnia, ON
- Part-time
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
Added 11 mins ago
TH
Associé(e) de la réception (Temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
Added 11 mins ago
TS
Community Family Service Worker
The Salvation Army in Canada
Fort McMurray, AB
- Part-time
The role will provide general support to various services in the Community and Family Services setting of a Ministry Unit.
Added 11 mins ago
LA
Legal Aid Worker (18 months)
Legal Aid Ontario
Barrie, ON
- Contract
…services and resources, providing LAO status checks, and providing general administrative support at the…
Added 11 mins ago
SB
Wireless Sales Supervisor
Staples Business
Mississauga, ON
- Full-time
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads…
Added 11 mins ago
B
Mortgage Specialist Associate
BMO
Kingston, ON
- Full-time
Provides marketing, event coordination, and general administrative support to assist the Mortgage Specialist in effectively maintaining positive and ongoing contact with their broader…

RHEI

Technical Account Manager: 1 Year Contract

Toronto, ON, Canada

$50,000 to $70,000 CAD / year · Contract

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Job details

Pay: $50,000 to $70,000 CAD / year
Job type: Contract
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

RHEI helps creators and media companies grow audiences, manage rights and build digital businesses. We combine hands-on expertise in content, technology and commercial partnerships to help great content reach more people.

About the Role:

We are looking for a Technical Account Manager for a full-time, one-year maternity leave contract, starting in the first week of December 2026. You will help clients protect and manage their content, take ownership of technical account issues, and keep rights-management work accurate and organized.

This is a hands-on role. You will need to understand how YouTube’s rights-management system works, from content ownership and asset setup to claiming content and resolving issues. Practical YouTube Content ID experience is ideal. We are also interested in people who have worked deeply with comparable rights, content-management or digital media systems and can show that they learn complex platforms quickly.

You will connect the technical work to the client’s needs. That means investigating problems, explaining what is happening in plain language, coordinating the right people and following each issue through to resolution.

Responsibilities:

YouTube Rights Operations: Manage day-to-day rights workflows in YouTube Studio Content Manager, including assets, reference files, ownership information and claiming content. Check that actions reflect the client’s rights and the platform’s requirements.
Claims and Issues: Review claims, investigate ownership conflicts and disputed claims, and work with the appropriate specialists to resolve them. Know when to correct an issue, release an incorrect claim or escalate a decision.
Technical Troubleshooting: Trace problems through content records, metadata, platform settings and reporting. Identify the cause, document what you find and follow the fix through to completion.
Client Accounts: Be a reliable point of contact for rights-management clients. Understand their priorities, explain technical issues clearly and keep them informed about progress and outstanding decisions.
Data and Reporting: Check account and content data for accuracy, explain what the numbers mean and prepare clear account updates and presentations. Connect technical issues to their effect on content protection and monetization.

Who you are:

Technical Capability: You have worked hands-on with a complex rights, content-management, digital distribution or similar system. You can explain how it works, investigate problems methodically and learn an unfamiliar platform without relying on a script.
YouTube Rights Knowledge: Experience with YouTube Content ID or Studio Content Manager is strongly preferred. You understand, or have the technical foundation to learn, assets, references, ownership, claims, policies and dispute workflows. General advertising or influencer-campaign experience alone is not enough.
Careful Judgment: You check the facts before acting, recognize the consequences of incorrect rights decisions and know when specialist input is needed. You can distinguish a technical problem from an ownership question that needs escalation.
Organization and Ownership: You keep accurate records, manage several issues at once and take responsibility for deadlines and follow-through. You leave a clear trail of what was checked, changed and agreed.
Client Communication: You build trust through clear explanations and dependable work. You can speak confidently with technical teams, senior stakeholders and day-to-day client contacts, and present findings in a concise, polished way.
Data Skills: You are comfortable working with detailed records and reports, spotting inconsistencies and turning the findings into practical next steps.
Relevant Platform Experience: Experience with Facebook Rights Manager, content fingerprinting, digital asset management, rights or royalty systems, TikTok rights tools or MediaMatch would be useful.
Coverage and Handover: Learn the existing accounts and workflows, keep records and priorities current, and make sure open issues and commitments are handed over clearly.
Other Rights Platforms: Support relevant Facebook rights-management work and learn other systems used by the team. Bring useful experience with TikTok rights tools, MediaMatch or comparable platforms.

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More about this job

Responsibilities

Manage clients’ YouTube rights workflows, including assets, references, ownership information, claims, disputes, and technical troubleshooting. Communicate account updates, analyze data, coordinate issue resolution, and maintain clear records and handovers.

Requirements

Candidates should have hands-on experience with a complex rights-management, content-management, digital distribution, or comparable system; YouTube Content ID or Studio Content Manager experience is strongly preferred. They should demonstrate careful judgment, organized follow-through, strong client communication, and the ability to analyze detailed records and reports.

Skills

YouTube Content ID
YouTube Studio Content Manager
Rights Management
Content Ownership
Asset Management
Claims and Dispute Resolution
Technical Troubleshooting
Metadata Analysis
Client Account Management
Data Analysis and Reporting
Digital Content Distribution
Facebook Rights Manager
Content Fingerprinting
Digital Asset Management
TikTok Rights Tools
Client Communication

Visa sponsorship

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Keywords

YouTube Content ID
YouTube Studio Content Manager
Rights Management
Content Ownership
Assets
Reference Files
Claims
Ownership Conflicts
Dispute Workflows
Content Protection
Content Monetization
Metadata
Platform Settings
Reporting
Facebook Rights Manager
Content Fingerprinting
Digital Asset Management
Digital Distribution
TikTok Rights Tools
MediaMatch
Client Account Management
Technical Troubleshooting
Data Accuracy
Account Updates
Issue Escalation

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