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Added 2 mins ago
OT
Chef de Programme / Program Manager
OPAL-RT TECHNOLOGIES India Pvt. Ltd.
Montreal, QC
- Other
OPAL-RT Technologies is looking for a Program Manager.
Added 2 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 32 mins ago
MU
Manager, Stewardship & Gift Documentation
McMaster University
Hamilton, ON
- Full-time
The Manager, Stewardship & Gift Documentation is a key member of the central Donor Relations team within University Advancement and serves as a university resource for gift documentation…
Added 47 mins ago
W
Project Engineer
Worley
Vancouver, BC
- Full-time
…ability to identify and resolve technical and project-interface…
Added 1 hour ago
B
Senior Technical Specialist
BMO
Toronto, ON · SCC
- Full-time
The Senior Technical Specialist will provide technical leadership and subject-matter expertise for Commercial Credit Risk applications, with a primary focus Commercial lending. The role…
Added 2 hours ago
SO
Senior Software Engineer, Dentrix Ascend
Software of Excellence
Surrey, BC
- Full-time
Our Dentrix Ascend engineering team contributes to the development of Dentrix Ascend, our cloud-based practice management platform used by dental practices across the United States.…
Added 2 hours ago
IH
Manager | Human Resources Operations
Interior Health Authority
Kelowna, BC
- Full-time
The Manager, Human Resources Operations (Manager) promotes and fosters a consultative and problem-solving human resources approach and is responsible to provide leadership, guidance, advice…
Added 2 hours ago
Chef de Programme / Program Manager
OPAL-RT
Montreal, QC
OPAL-RT Technologies is looking for a Program Manager.
Added 3 hours ago
IP
Sr Manager Project / Program
IDEMIA Public Security
Oakville, ON
- Full-time
The Senior Project/Program Manager leads complex customer projects and programs across the full contract and solution lifecycle. This role is the primary point of contact for assigned…
Added 3 hours ago
SQ
Manager Forecasting, Workforce Management
Sunlife Québec
Montreal, QC
- Full-time
…experience in workforce planning, data analysis, and stakeholder management? If so, consider applying your skills and experience to a leadership position in the Canadian Operations…
Added 3 hours ago
OT
Chef de Programme / Program Manager
OPAL-RT TECHNOLOGIES
Montreal, QC
- Full-time
OPAL-RT Technologies is looking for a Program Manager.
Added 3 hours ago
E9
Manager, Talent Development
E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Vancouver, BC
- $132,267 to $150,000 CAD / year
- Full-time
E-Comm 911 is seeking an experienced Manager, Talent Development to join their People & Culture team. In this newly created role, you will have the opportunity to bring strategic,…
Added 3 hours ago
Risk Analytics Manager
First West
Langley (District), BC · Langley, BC
The Risk Analytics Manager supports enterprise risk management through quantitative analysis, portfolio monitoring, and the development of reliable management information. The role is…
Added 3 hours ago
UO
Director, Space Planning & Facilities Management
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $12,056.75 to $18,813.42 CAD / month
- Full-time
- Makes recommendations to Senior Leadership Team on strategic and policy matters related to the allocation, management and utilization of Academic Space, construction and renovation…
Added 3 hours ago
T
Relationship Manager
TD
Peterborough, ON · Oshawa, ON
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 3 hours ago
MG
Director, Legal & Loan Operations
MarshallZehr Group Inc.
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
Reporting to the Senior Vice President, Risk, Legal & Finance (the “SVP”), the Director, Legal & Loan Operations (the “Director”) will lead MarshallZehr’s legal and loan operations function…
Added 3 hours ago
AC
Senior Commissioning / Test Engineer
Amaris Consulting | Part of Mantu
Mississauga, ON
- Full-time
Amaris Consulting is looking for a Senior Commissioning / Test Engineer with hands-on experience in Overhead Contact System (OCS) commissioning, testing and troubleshooting.
Added 3 hours ago
G
Design Specialist 2 - Buildings
Graham
Calgary, AB
- Full-time
Graham is actively recruiting for a Design Specialist to join our Buildings Division. Reporting to the Senior Design Manager, the Design Specialist oversees the design process from RFQ to…
Added 3 hours ago
JH
Manager, Community Programs
John Howard Society of Victoria
Victoria, BC
- Full-time
Reporting to the Senior Program Manager, you will oversee assigned programs, support and develop staff, manage resources, monitor contractual obligations, and ensure services are delivered…
Added 3 hours ago
CS
Manager, Replenishment Planning
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Serves as a manager-level functional expert responsible for high-complexity replenishment outcomes, planning governance, and cross-functional transformation. The role owns critical planning…
Added 3 hours ago
II
Senior Market Research Manager, Innovation
Ipsos in Canada
Toronto, ON
- Full-time
As a Senior Market Research (Account) Manager, you will play a key role in supporting the provision of strategic insight to our clients in the delivery of research services. In this role,…
Added 3 hours ago
PH
Scheduling and Attendance Coordinator
ParaMed Home Health Care
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 senior care and living centers as well as our home health care…
Added 3 hours ago
TU
Bachelor of Sustainability and EESC Graduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
…other EEGS programs as required and work closely with a second Senior Departmental Administrative Assistant with whom there will be overlap in some duties, including assisting with managing…
Added 4 hours ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Workday Human Capital Management (HCM), the Senior Workday Functional Specialist - HCM provides specialized functional and technical expertise in the support,…
Added 4 hours ago
UO
Clinical Trial Systems Lead, Calgary Centre for Clinical Research
University of Calgary
Calgary, AB
- Full-time
Under the guidance of the Manager, Clinical Trial System Services the Clinical Trial Systems Lead focuses on technical coordination and administration of the province¿s Clinical Trial…

RHEI

Technical Account Manager: 1 Year Contract

Toronto, ON, Canada

$50,000 to $70,000 CAD / year · Contract

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Job details

Pay: $50,000 to $70,000 CAD / year
Job type: Contract
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

RHEI helps creators and media companies grow audiences, manage rights and build digital businesses. We combine hands-on expertise in content, technology and commercial partnerships to help great content reach more people.

About the Role:

We are looking for a Technical Account Manager for a full-time, one-year maternity leave contract, starting in the first week of December 2026. You will help clients protect and manage their content, take ownership of technical account issues, and keep rights-management work accurate and organized.

This is a hands-on role. You will need to understand how YouTube’s rights-management system works, from content ownership and asset setup to claiming content and resolving issues. Practical YouTube Content ID experience is ideal. We are also interested in people who have worked deeply with comparable rights, content-management or digital media systems and can show that they learn complex platforms quickly.

You will connect the technical work to the client’s needs. That means investigating problems, explaining what is happening in plain language, coordinating the right people and following each issue through to resolution.

Responsibilities:

YouTube Rights Operations: Manage day-to-day rights workflows in YouTube Studio Content Manager, including assets, reference files, ownership information and claiming content. Check that actions reflect the client’s rights and the platform’s requirements.
Claims and Issues: Review claims, investigate ownership conflicts and disputed claims, and work with the appropriate specialists to resolve them. Know when to correct an issue, release an incorrect claim or escalate a decision.
Technical Troubleshooting: Trace problems through content records, metadata, platform settings and reporting. Identify the cause, document what you find and follow the fix through to completion.
Client Accounts: Be a reliable point of contact for rights-management clients. Understand their priorities, explain technical issues clearly and keep them informed about progress and outstanding decisions.
Data and Reporting: Check account and content data for accuracy, explain what the numbers mean and prepare clear account updates and presentations. Connect technical issues to their effect on content protection and monetization.

Who you are:

Technical Capability: You have worked hands-on with a complex rights, content-management, digital distribution or similar system. You can explain how it works, investigate problems methodically and learn an unfamiliar platform without relying on a script.
YouTube Rights Knowledge: Experience with YouTube Content ID or Studio Content Manager is strongly preferred. You understand, or have the technical foundation to learn, assets, references, ownership, claims, policies and dispute workflows. General advertising or influencer-campaign experience alone is not enough.
Careful Judgment: You check the facts before acting, recognize the consequences of incorrect rights decisions and know when specialist input is needed. You can distinguish a technical problem from an ownership question that needs escalation.
Organization and Ownership: You keep accurate records, manage several issues at once and take responsibility for deadlines and follow-through. You leave a clear trail of what was checked, changed and agreed.
Client Communication: You build trust through clear explanations and dependable work. You can speak confidently with technical teams, senior stakeholders and day-to-day client contacts, and present findings in a concise, polished way.
Data Skills: You are comfortable working with detailed records and reports, spotting inconsistencies and turning the findings into practical next steps.
Relevant Platform Experience: Experience with Facebook Rights Manager, content fingerprinting, digital asset management, rights or royalty systems, TikTok rights tools or MediaMatch would be useful.
Coverage and Handover: Learn the existing accounts and workflows, keep records and priorities current, and make sure open issues and commitments are handed over clearly.
Other Rights Platforms: Support relevant Facebook rights-management work and learn other systems used by the team. Bring useful experience with TikTok rights tools, MediaMatch or comparable platforms.

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More about this job

Responsibilities

Manage clients’ YouTube rights workflows, including assets, references, ownership information, claims, disputes, and technical troubleshooting. Communicate account updates, analyze data, coordinate issue resolution, and maintain clear records and handovers.

Requirements

Candidates should have hands-on experience with a complex rights-management, content-management, digital distribution, or comparable system; YouTube Content ID or Studio Content Manager experience is strongly preferred. They should demonstrate careful judgment, organized follow-through, strong client communication, and the ability to analyze detailed records and reports.

Skills

YouTube Content ID
YouTube Studio Content Manager
Rights Management
Content Ownership
Asset Management
Claims and Dispute Resolution
Technical Troubleshooting
Metadata Analysis
Client Account Management
Data Analysis and Reporting
Digital Content Distribution
Facebook Rights Manager
Content Fingerprinting
Digital Asset Management
TikTok Rights Tools
Client Communication

Visa sponsorship

Not detected in the job text

Keywords

YouTube Content ID
YouTube Studio Content Manager
Rights Management
Content Ownership
Assets
Reference Files
Claims
Ownership Conflicts
Dispute Workflows
Content Protection
Content Monetization
Metadata
Platform Settings
Reporting
Facebook Rights Manager
Content Fingerprinting
Digital Asset Management
Digital Distribution
TikTok Rights Tools
MediaMatch
Client Account Management
Technical Troubleshooting
Data Accuracy
Account Updates
Issue Escalation

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