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Added 21 mins ago
C
Senior Network & Systems Specialist
Coextro
Mississauga, ON
- Full-time
…create the documentation and operational processes needed to support our continued…
Added 50 mins ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
As Workday becomes the foundation of our administrative ecosystem, access to accurate, timely, and actionable data is more important than ever. To support this evolving landscape, Fanshawe…
Added 1 hour ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Lead client and stakeholder management as the primary point of contact for IT clients, providing strategic advice on project provisioning and policy to support informed business decisions.
Added 1 hour ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Lead client and stakeholder management as the primary point of contact for IT clients, providing strategic advice on project provisioning and policy to support informed business decisions.
Added 1 hour ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Lead client and stakeholder management as the primary point of contact for IT clients, providing strategic advice on project provisioning and policy to support informed business decisions.
Added 1 hour ago
Corporate Quality Specialist
Nestle Operational Services Worldwide SA
Toronto, ON
We are looking for a Corporate Quality Specialist for Nestlé based at our North York location. Reporting directly to the Director, Quality Management, you will support the implementation…
Added 2 hours ago
A
Pmo Project Manager
Actalent
Valleyfield, PE
- $49 to $60 CAD / hour
- Contract
The PMO Specialist supports the successful execution of engineering, infrastructure, and manufacturing projects at the Valleyfield site. This role ensures alignment between project teams,…
Added 2 hours ago
R
Public Awareness-Specialist
Raise
Fort St. John, BC
- Full-time
Raise is currently hiring a Public Awareness-Specialist on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 2 hours ago
A
Construction Engineer
Actalent
Valleyfield, PE
- $48 to $60 CAD / hour
- Contract
Added 2 hours ago
W
BIM Coordinator
WalterFedy
AB · Edmonton, AB
- Full-time
Act as Revit support specialist to all disciplines as needed, with focus on Mechanical Engineering
Added 2 hours ago
A
Therapeutic Specialist, Gynecology & Gastroenterology
AbbVie
AB · Edmonton, Alberta
- Full-time
…effectively build strong customer relationships. They also support customer needs to maximize short- and long-term sales performance, while placing the patient at the center of any efforts…
Added 2 hours ago
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Sr. Manager of Projects Controls - Canada
Vale
Canada
- Full-time
We are seeking a Sr Specialist – Project Estimating & Cost Control to join our VBM / CTO / Studies / Project Controls team in Toronto, Ontario.
Added 2 hours ago
SE
Senior AI Application Development Specialist
Schneider Electric
Montreal, QC
- $114,750 to $162,000 CAD / year
- Full-time
Apply secure engineering practices to the handling of prompts, data, credentials, model responses, tool access, and telemetry.
Added 3 hours ago
A
Principal Process Engineer
Ausenco
Toronto, ON
- Full-time
…you'll be recognized as a subject matter expert, providing specialist technical expertise and guidance across a diverse portfolio of mining and mineral processing studies and…
Added 3 hours ago
TU
Safety Planning Specialist
The University of British Columbia
Vancouver, BC
- $6,949.92 to $9,992.5 CAD / month
- Full-time
The Safety Planning Specialist plays a key role in advancing UBC’s commitment to maintaining a safe, inclusive, and welcoming environment for students, faculty, staff, and visitors. Through…
Added 3 hours ago
SE
Senior AI Data Engineering Specialist
Schneider Electric
Montreal, QC
- $114,750 to $162,000 CAD / year
- Full-time
…Intelligence initiative, you will contribute to capabilities that support multiple products, engineering workflows, and lines of…
Added 3 hours ago
TC
executive chef
The Crossing at Ghost River
Cochrane, AB
- Full-time
Supervise activities of specialist chefs, chefs, cooks and other kitchen workers
Added 3 hours ago
A
Finance Operations Specialist, Sports Marketing
Altis
North Vancouver, BC
- $40 to $50 CAD / hour
- Contract
…to complex processes? We're looking for a Finance Operations Specialist to support the North American Sports Marketing team of a leading organization in the outdoor apparel…
Added 3 hours ago
FT
Senior Workday Functional Specialist
Fanshawe Toronto@ILAC
London, ON
- Full-time
As Workday becomes the foundation of our administrative ecosystem, access to accurate, timely, and actionable data is more important than ever. To support this evolving landscape, Fanshawe…
Added 4 hours ago
NC
Outside Sales Representative
NAPA Canada
Bridgenorth, ON
- Full-time
We offer a competitive compensation package that includes a comprehensive benefits program, access to corporate discounts, and ongoing training and development opportunities to support your…
Added 4 hours ago
EF
Talent Acquisition Specialist
Empowered Futures
Canada
- Volunteer
As a Talent Acquisition Specialist, you will support and lead recruitment activities across the full candidate lifecycle. You will work closely with hiring managers and organizational…
Added 4 hours ago
QS
SaaS Training Specialist
Quick Service Software Clearview - Head office
Fredericton, NB · Niagara-on-the-Lake, ON
- $50,000 to $60,000 CAD / year
CLEARVIEW is currently seeking a Saas Training Specialist to join our team. The Saas Training Specialist is part of our Training team, who provide training support to both internal and…
Added 5 hours ago
UO
Safety Planning Specialist
University of British Columbia
Vancouver, BC · UBCV | UBC Bookstore / NCE (BOOK)
- $6,949.92 to $9,992.5 CAD / month
- Full-time
The Safety Planning Specialist plays a key role in advancing UBC’s commitment to maintaining a safe, inclusive, and welcoming environment for students, faculty, staff, and visitors. Through…
Added 5 hours ago
A
Senior Application Development Specialist
AESO
Calgary, AB · KPMG Tower
- Full-time
…Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market.…
Added 5 hours ago
IM
Junior Digital Marketing Specialist
Ingram Micro
Mississauga, ON · ON · Canada - Ontario - Corporate
- $56,000 to $60,000 CAD / year
- Full-time
…level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health…

Closed listing

Rhenus Logistics

IT Support Specialist

Mississauga, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.

What you will be doing

The IT Support Specialist provides technical support to employees, ensuring the reliable operation of computer systems, applications, hardware, and IT services. This role provides first and second-level support, troubleshoots technical issues, manages support requests, and assists with hardware/software deployment, user administration, and IT projects.

You will be contributing to that vision by…

Provide first- and second-level technical support for hardware, software, applications, network connectivity, and user access issues.
Manage and resolve support requests through the IT ticketing system, ensuring appropriate documentation and timely follow-up.
Install, configure, deploy, and troubleshoot desktops, laptops, mobile devices, printers, peripherals, and other IT equipment.
Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Create and maintain user accounts, permissions, and access rights in accordance with company policies.
Troubleshoot VPN, remote access, wired and wireless connectivity, and other common network issues.
Provide remote and on-site support to employees across multiple locations and departments.
Escalate complex issues to internal IT teams, vendors, or service providers while maintaining ownership through resolution.
Assist with hardware/software inventory, asset tracking, system updates, and equipment lifecycle management.
Support IT security initiatives and follow established security policies and procedures.
Provide basic user guidance and training on IT systems, applications, and equipment.
Participate in IT projects, system implementations, upgrades, and technology initiatives as required.
Identify recurring issues and contribute to improvements in IT processes and the end-user experience.

What skills & experience you will bring to us

Associate degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
Previous experience in a Help Desk, IT Support, or technical customer service role.
Working knowledge of computer hardware, operating systems, software applications, networking, and common troubleshooting techniques.
Experience supporting Microsoft 365 applications is preferred.
Strong problem-solving skills and the ability to diagnose and resolve technical issues efficiently.
Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users.
Ability to manage multiple priorities and support requests in a fast-paced environment.
Strong attention to detail and commitment to documentation, security, and confidentiality.
Ability to work independently and collaboratively with internal teams and external vendors.
Willingness to travel and work flexible hours when required.
Spanish/English bilingualism is considered an asset.

What You can expect

Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

About employer

More about this job

Responsibilities

Provide first- and second-level technical support for employees, resolving hardware, software, application, access, and connectivity issues through the IT ticketing system. Deploy and manage equipment and user accounts, support Microsoft 365 and IT security, and contribute to projects, inventory management, user training, and service improvements.

Requirements

An associate degree in Information Technology, Computer Science, or a related field, or equivalent practical experience, is required, along with previous experience in help desk, IT support, or technical customer service. Candidates should have working knowledge of hardware, operating systems, applications, networking, and troubleshooting, as well as strong customer service, communication, documentation, and organizational skills; Microsoft 365 experience is preferred.

Skills

First- and Second-Level Technical Support
Hardware and Software Troubleshooting
Microsoft 365
IT Ticketing Systems
Desktop and Laptop Deployment
Mobile Device Support
User Account and Access Management
Network Connectivity Troubleshooting
VPN and Remote Access Support
IT Asset Management
IT Security
Customer Service
Technical Communication
Problem-Solving
Documentation
User Training

Benefits

Continuous Training
Professional Development Programs
Team Events
Flat Hierarchies
Innovation Opportunities
Quick Decision Processes

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Help Desk
IT Support
Technical Customer Service
Microsoft 365
Outlook
Microsoft Teams
OneDrive
SharePoint
IT Ticketing System
Computer Hardware
Operating Systems
Desktop Support
Laptop Support
Mobile Devices
Printers
User Accounts
Permissions
Access Rights
VPN
Remote Access
Wired Networking
Wireless Networking
IT Asset Tracking
Hardware Inventory
Software Deployment
System Updates
IT Security
IT Projects

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