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Added 1 hour ago
HG
Sales Associate
H&M Group
Toronto, ON
- Part-time
You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop…
Added 1 hour ago
W
(CAN) Customer Service Desk Associate
Walmart
Hamilton, ON
- Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 1 hour ago
C
Sales Associate
COS
Toronto, ON
- Part-time
You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop…
Added 3 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Stephenville, NL
- Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 5 hours ago
C
Associate, Sales & Trading
Clarity
Vancouver, BC
- $120,000 to $240,000 CAD / year
- Full-time
As an Associate, Sales & Trading, you will be a key member of Clarity's front-line team, working directly with individuals who are looking to buy or sell shares on our platform. In this…
Added 5 hours ago
TH
Hardware Sales Associate: Part Time - VANCOUVER
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 6 hours ago
R(
Fashion Associate (Part time) - Langley
Reitmans (Canada) Ltée/Ltd
Langley (District), BC · Langley, British Columbia
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 6 hours ago
TH
Seasonal Sales Associate: Part Time - CAMBIE
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 8 hours ago
TH
Service Desk Associate Full -Time - 7086 Winnipeg South West
The Home Depot Canada
Winnipeg, MB
- Full-time
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not…
Added 8 hours ago
TH
Associé, Ventes, Électroménagers
The Home Depot Canada
Regina, SK
- Part-time
…support Customers First by providing fast, thorough, and friendly service to customers. Sales Specialists interact with customers by welcoming them to the store, assessing their needs,…
Added 8 hours ago
TH
Appliance Sales Specialist Part-Time - 7245 Regina Northwest
The Home Depot Canada
Regina, SK
- Part-time
…support Customers First by providing fast, thorough, and friendly service to customers. Sales Specialists interact with customers by welcoming them to the store, assessing their needs,…
Added 8 hours ago
TH
Flooring & Décor Sales Associate Part-Time - 7236 Timmins
The Home Depot Canada
Timmins, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 9 hours ago
HR
Operations Associate - Full Time
Harry Rosen
Winnipeg, MB · Polo Park Shopping Centre
- Full-time
Experience working in a client-facing role at the service desk, providing exceptional customer service is preferred.
Added 9 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Prince George, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 9 hours ago
GF
Customer Service Representative (Motivator) - Vaughan Metropolitan Centre
GoodLife Fitness
Vaughan, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 10 hours ago
W
(CAN) General Merchandise Associate
Walmart
Victoria, BC
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 10 hours ago
W
General Merchandise Associate
Walmart
Edmonton, AB
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 10 hours ago
W
(CAN) General Merchandise Associate
Walmart
Thompson, MB
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 10 hours ago
HI
Associate, Junior Broker & Administration
HUB International
Grande Prairie, AB
- Full-time
Support personal lines brokers with day-to-day service activities, including coverage inquiries, policy changes, renewals, and client documentation
Added 11 hours ago
TH
Flooring & Décor Sales Associate Part-Time - 7236 Timmins
The Home Depot
Timmins, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 11 hours ago
TH
Appliance Sales Specialist Part-Time - 7245 Regina Northwest
The Home Depot
Regina, SK
- Part-time
…support Customers First by providing fast, thorough, and friendly service to customers. Sales Specialists interact with customers by welcoming them to the store, assessing their needs,…
Added 11 hours ago
TH
Service Desk Associate Full -Time - 7086 Winnipeg South West
The Home Depot
Winnipeg, MB
- Full-time
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not…
Added 14 hours ago
TH
Tool Rental Sales Part Time - BRANTFORD
The Home Depot Canada
Brantford, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 14 hours ago
ST
Desktop Support Analyst
Skilled Trades Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Temporary
Provides Service Desk support to users via phone, teams, email or desk side, other locations as required;
Added 14 hours ago
WR
Guest Services Manager
Westin Resort and Spa Whistler
Whistler, BC
- Up to $60,000 CAD / year
- Full-time
The Guest Service Manager is in charge of the day to day operation of the Front Office Department, which includes the command center, front desk, bell services and valet team. Coach, train…

Rhenus Logistics

IT Support Specialist

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.

What you will be doing

The IT Support Specialist provides technical support to employees, ensuring the reliable operation of computer systems, applications, hardware, and IT services. This role provides first and second-level support, troubleshoots technical issues, manages support requests, and assists with hardware/software deployment, user administration, and IT projects.

You will be contributing to that vision by…

Provide first- and second-level technical support for hardware, software, applications, network connectivity, and user access issues.
Manage and resolve support requests through the IT ticketing system, ensuring appropriate documentation and timely follow-up.
Install, configure, deploy, and troubleshoot desktops, laptops, mobile devices, printers, peripherals, and other IT equipment.
Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Create and maintain user accounts, permissions, and access rights in accordance with company policies.
Troubleshoot VPN, remote access, wired and wireless connectivity, and other common network issues.
Provide remote and on-site support to employees across multiple locations and departments.
Escalate complex issues to internal IT teams, vendors, or service providers while maintaining ownership through resolution.
Assist with hardware/software inventory, asset tracking, system updates, and equipment lifecycle management.
Support IT security initiatives and follow established security policies and procedures.
Provide basic user guidance and training on IT systems, applications, and equipment.
Participate in IT projects, system implementations, upgrades, and technology initiatives as required.
Identify recurring issues and contribute to improvements in IT processes and the end-user experience.

What skills & experience you will bring to us

Associate degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
Previous experience in a Help Desk, IT Support, or technical customer service role.
Working knowledge of computer hardware, operating systems, software applications, networking, and common troubleshooting techniques.
Experience supporting Microsoft 365 applications is preferred.
Strong problem-solving skills and the ability to diagnose and resolve technical issues efficiently.
Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users.
Ability to manage multiple priorities and support requests in a fast-paced environment.
Strong attention to detail and commitment to documentation, security, and confidentiality.
Ability to work independently and collaboratively with internal teams and external vendors.
Willingness to travel and work flexible hours when required.
Spanish/English bilingualism is considered an asset.

What You can expect

Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

Apply About employer

More about this job

Responsibilities

Provide first- and second-level technical support for employees, resolving hardware, software, application, access, and connectivity issues through the IT ticketing system. Deploy and manage equipment and user accounts, support Microsoft 365 and IT security, and contribute to projects, inventory management, user training, and service improvements.

Requirements

An associate degree in Information Technology, Computer Science, or a related field, or equivalent practical experience, is required, along with previous experience in help desk, IT support, or technical customer service. Candidates should have working knowledge of hardware, operating systems, applications, networking, and troubleshooting, as well as strong customer service, communication, documentation, and organizational skills; Microsoft 365 experience is preferred.

Skills

First- and Second-Level Technical Support
Hardware and Software Troubleshooting
Microsoft 365
IT Ticketing Systems
Desktop and Laptop Deployment
Mobile Device Support
User Account and Access Management
Network Connectivity Troubleshooting
VPN and Remote Access Support
IT Asset Management
IT Security
Customer Service
Technical Communication
Problem-Solving
Documentation
User Training

Benefits

Continuous Training
Professional Development Programs
Team Events
Flat Hierarchies
Innovation Opportunities
Quick Decision Processes

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Help Desk
IT Support
Technical Customer Service
Microsoft 365
Outlook
Microsoft Teams
OneDrive
SharePoint
IT Ticketing System
Computer Hardware
Operating Systems
Desktop Support
Laptop Support
Mobile Devices
Printers
User Accounts
Permissions
Access Rights
VPN
Remote Access
Wired Networking
Wireless Networking
IT Asset Tracking
Hardware Inventory
Software Deployment
System Updates
IT Security
IT Projects

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