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Added 11 mins ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Vancouver, BC
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
Added 26 mins ago
W
(CAN) Associé de nuit
Walmart
Quebec, QC
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 26 mins ago
W
(CAN) General Merchandise Associate
Walmart
Sydney, NS
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 26 mins ago
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Overnight Associate
Walmart
Hawkesbury, ON
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 26 mins ago
W
Stockperson/Cartpusher
Walmart
Hawkesbury, ON
- Part-time
Added 26 mins ago
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(CAN) Overnight Associate
Walmart
Regina, SK
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 26 mins ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Sydney, NS
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 26 mins ago
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Overnight Associate
Walmart
Ottawa, ON
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 26 mins ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Sydney, NS
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 26 mins ago
W
(CAN) Stocking 1 Team Associate
Walmart
Brampton, ON
- Part-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 26 mins ago
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(CAN) Stocking 1 Team Associate
Walmart
Barrie, ON
- Full-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 26 mins ago
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(CAN) Associé, marchandise générale
Walmart
Trois-Rivières, QC
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 26 mins ago
W
Directs Store Delivery Associate
Walmart
Flin Flon, MB
- Full-time
Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you coordinate and…
Added 26 mins ago
W
(CAN) Overnight Associate (HB) Temporary - Contract ends April 19, 2027
Walmart
Brampton, ON
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 26 mins ago
W
Stockperson/Cartpusher
Walmart
Vernon, BC
- Full-time
Added 26 mins ago
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Stock Unloader Associate
Walmart
Winnipeg, MB
- Full-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 26 mins ago
W
Stocking 1 Team Associate
Walmart
Winnipeg, MB
- Part-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 26 mins ago
W
(CAN) Part-Time OMNI Customer Fulfillment Associate
Walmart
Stratford, ON
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 26 mins ago
W
(CAN) Overnight Lead Department Manager
Walmart
Salmon Arm, BC
- Full-time
Added 26 mins ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Regina, SK
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 26 mins ago
W
(CAN) Stock Unloader Associate
Walmart
Sault Ste. Marie, ON
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 26 mins ago
W
(CAN) Stockperson/Cartpusher Temporary - Contract ends April 19, 2027
Walmart
Brampton, ON
- Part-time
Added 26 mins ago
W
(CAN) Produce Stocker
Walmart
Bolton, ON
- Part-time
Added 39 mins ago
CF
Manager, Venues & Client Experience
Cambridge Forums Inc.
Toronto, ON
- Full-time
Directly manage, coach, and support the Associate, Venues & Client Experience – setting priorities, providing feedback, and supporting their growth and development
Added 41 mins ago
MU
Administrative Manager
McGill University
ON
- Full-time
Reporting to the Associate Director Administration, the Administrative Manager is responsible for planning, developing and implementing business processes related to finance, human…

Rhenus Logistics

IT Support Specialist

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.

What you will be doing

The IT Support Specialist provides technical support to employees, ensuring the reliable operation of computer systems, applications, hardware, and IT services. This role provides first and second-level support, troubleshoots technical issues, manages support requests, and assists with hardware/software deployment, user administration, and IT projects.

You will be contributing to that vision by…

Provide first- and second-level technical support for hardware, software, applications, network connectivity, and user access issues.
Manage and resolve support requests through the IT ticketing system, ensuring appropriate documentation and timely follow-up.
Install, configure, deploy, and troubleshoot desktops, laptops, mobile devices, printers, peripherals, and other IT equipment.
Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Create and maintain user accounts, permissions, and access rights in accordance with company policies.
Troubleshoot VPN, remote access, wired and wireless connectivity, and other common network issues.
Provide remote and on-site support to employees across multiple locations and departments.
Escalate complex issues to internal IT teams, vendors, or service providers while maintaining ownership through resolution.
Assist with hardware/software inventory, asset tracking, system updates, and equipment lifecycle management.
Support IT security initiatives and follow established security policies and procedures.
Provide basic user guidance and training on IT systems, applications, and equipment.
Participate in IT projects, system implementations, upgrades, and technology initiatives as required.
Identify recurring issues and contribute to improvements in IT processes and the end-user experience.

What skills & experience you will bring to us

Associate degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
Previous experience in a Help Desk, IT Support, or technical customer service role.
Working knowledge of computer hardware, operating systems, software applications, networking, and common troubleshooting techniques.
Experience supporting Microsoft 365 applications is preferred.
Strong problem-solving skills and the ability to diagnose and resolve technical issues efficiently.
Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users.
Ability to manage multiple priorities and support requests in a fast-paced environment.
Strong attention to detail and commitment to documentation, security, and confidentiality.
Ability to work independently and collaboratively with internal teams and external vendors.
Willingness to travel and work flexible hours when required.
Spanish/English bilingualism is considered an asset.

What You can expect

Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

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More about this job

Responsibilities

Provide first- and second-level technical support for employees, resolving hardware, software, application, access, and connectivity issues through the IT ticketing system. Deploy and manage equipment and user accounts, support Microsoft 365 and IT security, and contribute to projects, inventory management, user training, and service improvements.

Requirements

An associate degree in Information Technology, Computer Science, or a related field, or equivalent practical experience, is required, along with previous experience in help desk, IT support, or technical customer service. Candidates should have working knowledge of hardware, operating systems, applications, networking, and troubleshooting, as well as strong customer service, communication, documentation, and organizational skills; Microsoft 365 experience is preferred.

Skills

First- and Second-Level Technical Support
Hardware and Software Troubleshooting
Microsoft 365
IT Ticketing Systems
Desktop and Laptop Deployment
Mobile Device Support
User Account and Access Management
Network Connectivity Troubleshooting
VPN and Remote Access Support
IT Asset Management
IT Security
Customer Service
Technical Communication
Problem-Solving
Documentation
User Training

Benefits

Continuous Training
Professional Development Programs
Team Events
Flat Hierarchies
Innovation Opportunities
Quick Decision Processes

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Help Desk
IT Support
Technical Customer Service
Microsoft 365
Outlook
Microsoft Teams
OneDrive
SharePoint
IT Ticketing System
Computer Hardware
Operating Systems
Desktop Support
Laptop Support
Mobile Devices
Printers
User Accounts
Permissions
Access Rights
VPN
Remote Access
Wired Networking
Wireless Networking
IT Asset Tracking
Hardware Inventory
Software Deployment
System Updates
IT Security
IT Projects

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