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Added 6 mins ago
B6
Bilingual Customer Success Specialist
Block 64 Corporation
Toronto, ON
- Contract
Record all customer interactions and support requests, documenting progress to resolution in the
Added 6 mins ago
HA
Commissioning Specialist - Electrical
H.H. Angus & Associates Ltd.
Toronto, ON
- Full-time
We’re looking for a detail-oriented and solutions-focused Commissioning Specialist - Electrical, to join our Science and Technology Division and play a critical role in ensuring the…
Added 18 mins ago
PS
Accounts Receivable Specialist ( 6 Month Contract)
PERFECT Sports
Aurora, ON
- Full-time
Role Description The Accounts Receivable Specialist (6 Month Contract) is a full-time, on-site role based in Aurora, ON. The specialist is responsible for managing customer accounts,…
Added 18 mins ago
B
Senior Systems Engineer/Specialist
BMT
Ottawa, ON
- $105,000 to $150,000 CAD / year
- Full-time
The Senior Systems Engineer or Specialist is responsible for professionally and efficiently executing work in support of client taskings and projects in the field of Systems Engineering.
Added 21 mins ago
Product Support Specialist I
Prenuvo
Vancouver, BC
We are looking for a motivated Product Support Specialist I to join our team. You have a passion for understanding and supporting your users, and you take pride in resolving their problems…
Added 36 mins ago
RB
Senior Security Specialist - Cloud (Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
A background in PaaS/SaaS environment practices, including: maintaining SLAs, load-balancing, high availability, operating system patching, networking, and security management/patching
Added 36 mins ago
SD
Specialist, Quality Assurance
Shoppers Drug Mart
Toronto, ON
- Full-time
The Specialist, Quality Assurance is responsible for developing, implementing, and maintaining the enterprise Quality Management Systems. This role supports the businesses in ensuring…
Added 52 mins ago
Intermediate Technology Specialist, Digital Developer
Equitable
Waterloo, ON
…understand their business needs, advise them on how technology can support their strategies, and build innovative responses to today’s problems and tomorrow’s opportunities. We work using a…
Added 1 hour ago
AC
Full-time Abilities, Leave, and Wellness Specialist
Algonquin College
Ottawa, ON
- Full-time
…family-related, personal, medical and other paid or unpaid leaves. The Specialist confirms eligibility and documentation requirements, coordinates leave dates and system transactions,…
Added 1 hour ago
RP
Learning Systems & Content Specialist
RECRUITMENT PARTNERS INC.
Calgary, AB
- Full-time
Support the implementation, administration, and continuous improvement of a Learning Management System (LMS).
Added 1 hour ago
S
Systems Engineering Specialist
SpaceBridge
Montreal, QC
- Full-time
We are seeking a System Engineering specialist to support system-level design, requirements definition, and - critically - integration activities across R&D development projects.
Added 1 hour ago
AI
Operations Manager-Interim / Future-Continuous Improvement Specialist
Apex Industries Inc.
Moncton, NB
- Full-time
Support digital transformation initiatives and enterprise system deployments.
Added 1 hour ago
VR
Senior Data Modeler - 6 Month Contract
Venterra Realty
Richmond Hill, ON
- Contract
About the Role: We are seeking a senior data modelling specialist to design and evolve the enterprise analytical data model that supports reporting, self-service analytics, planning, and…
Added 1 hour ago
IG
AV Support Technician
Infotree Global Solutions
Toronto, ON
- Contract
Respond to support escalations from the IT Helpdesk, both in person and via our ticketing system, and triage hardware stacks as needed.
Added 1 hour ago
KH
Accountant & Payroll Administrator
Kids Help Phone
Toronto, ON
- $61,400 to $69,000 CAD / year
- Full-time
Assist with other accounting projects and duties as assigned, including process reviews, system enhancements, and implementation of best practices to support a two-entity structure
Added 1 hour ago
HS
Quality Assurance Engineer
HR Solutions
London, ON
- Full-time
The Quality Engineer/Specialist is responsible for overseeing the company’s compliance with ISO-9001 and CISC standards. The Quality Engineer/Specialist will also establish procedures and…
Added 1 hour ago
G&
Collateral Management Middle Office - International Bank
Groom & Associés / Associates
Montreal, QC · Greater Montreal Metropolitan Area
- $95,000 to $100,000 CAD / year
- Full-time
…environment. Position: Collateral Management Middle Office…
Added 1 hour ago
V
Integration Specialist / Spécialiste, intégration
Vention
Montreal, QC
- Full-time
3-5 years in industrial automation, robotic systems integration, or senior technical support, with meaningful time in a customer-facing capacity
Added 2 hours ago
AI
Operations Manager-Interim / Future-Continuous Improvement Specialist
Apex Industries
Moncton, NB
- Full-time
Support digital transformation initiatives and enterprise system deployments.
Added 2 hours ago
RH
Payroll Specialist
Robert Half
Toronto, ON · Greater Toronto Area, Canada
- Contract
Our client is seeking a Payroll Specialist to support payroll operations across both Canadian and U.S. employee populations. This role is ideal for a payroll professional with strong…
Added 2 hours ago
IC
Senior Privacy Consultant - Toronto
iPartner Consulting
Toronto, ON
- Contract
Added 2 hours ago
SS
Facilities Engineer
Simply Silicon
Calgary, AB
- Full-time
Monitor facility health. Own visibility into critical systems, including RTU, cooling, and power health, and participate in on-call support for facility issues.
Added 2 hours ago
VC
Manager of Financial Planning & Analysis
Victoria Cool Aid Society
Victoria, BC
- Full-time
Support financial system implementation and optimization, including ERP and reporting tools.
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
- Internship
…equipped with a computer and printer for the MedAccess EMR system. In addition, there is a procedure room with all instruments required for minor procedures including an autoclave. A great…
Added 3 hours ago
NC
Technical Specialist (Digital Signage)
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Our Customer Support team (Stingray Business division), based in Montreal, is currently looking for a Technical Specialist (Digital Signage) who is motivated by a constantly evolving…

Closed listing

Rhenus Logistics

IT Support Specialist

Mississauga, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.

What you will be doing

The IT Support Specialist provides technical support to employees, ensuring the reliable operation of computer systems, applications, hardware, and IT services. This role provides first and second-level support, troubleshoots technical issues, manages support requests, and assists with hardware/software deployment, user administration, and IT projects.

You will be contributing to that vision by…

Provide first- and second-level technical support for hardware, software, applications, network connectivity, and user access issues.
Manage and resolve support requests through the IT ticketing system, ensuring appropriate documentation and timely follow-up.
Install, configure, deploy, and troubleshoot desktops, laptops, mobile devices, printers, peripherals, and other IT equipment.
Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Create and maintain user accounts, permissions, and access rights in accordance with company policies.
Troubleshoot VPN, remote access, wired and wireless connectivity, and other common network issues.
Provide remote and on-site support to employees across multiple locations and departments.
Escalate complex issues to internal IT teams, vendors, or service providers while maintaining ownership through resolution.
Assist with hardware/software inventory, asset tracking, system updates, and equipment lifecycle management.
Support IT security initiatives and follow established security policies and procedures.
Provide basic user guidance and training on IT systems, applications, and equipment.
Participate in IT projects, system implementations, upgrades, and technology initiatives as required.
Identify recurring issues and contribute to improvements in IT processes and the end-user experience.

What skills & experience you will bring to us

Associate degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
Previous experience in a Help Desk, IT Support, or technical customer service role.
Working knowledge of computer hardware, operating systems, software applications, networking, and common troubleshooting techniques.
Experience supporting Microsoft 365 applications is preferred.
Strong problem-solving skills and the ability to diagnose and resolve technical issues efficiently.
Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users.
Ability to manage multiple priorities and support requests in a fast-paced environment.
Strong attention to detail and commitment to documentation, security, and confidentiality.
Ability to work independently and collaboratively with internal teams and external vendors.
Willingness to travel and work flexible hours when required.
Spanish/English bilingualism is considered an asset.

What You can expect

Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

About employer

More about this job

Responsibilities

Provide first- and second-level technical support for employees, resolving hardware, software, application, access, and connectivity issues through the IT ticketing system. Deploy and manage equipment and user accounts, support Microsoft 365 and IT security, and contribute to projects, inventory management, user training, and service improvements.

Requirements

An associate degree in Information Technology, Computer Science, or a related field, or equivalent practical experience, is required, along with previous experience in help desk, IT support, or technical customer service. Candidates should have working knowledge of hardware, operating systems, applications, networking, and troubleshooting, as well as strong customer service, communication, documentation, and organizational skills; Microsoft 365 experience is preferred.

Skills

First- and Second-Level Technical Support
Hardware and Software Troubleshooting
Microsoft 365
IT Ticketing Systems
Desktop and Laptop Deployment
Mobile Device Support
User Account and Access Management
Network Connectivity Troubleshooting
VPN and Remote Access Support
IT Asset Management
IT Security
Customer Service
Technical Communication
Problem-Solving
Documentation
User Training

Benefits

Continuous Training
Professional Development Programs
Team Events
Flat Hierarchies
Innovation Opportunities
Quick Decision Processes

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Help Desk
IT Support
Technical Customer Service
Microsoft 365
Outlook
Microsoft Teams
OneDrive
SharePoint
IT Ticketing System
Computer Hardware
Operating Systems
Desktop Support
Laptop Support
Mobile Devices
Printers
User Accounts
Permissions
Access Rights
VPN
Remote Access
Wired Networking
Wireless Networking
IT Asset Tracking
Hardware Inventory
Software Deployment
System Updates
IT Security
IT Projects

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