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Added 11 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
PE · Prince Edward Island, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 11 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
ON · Ontario, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 11 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
MB · Manitoba, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 11 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
BC · British Columbia, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 11 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
SK · Saskatchewan, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 11 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
AB · Alberta, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 11 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
NL · Newfoundland and Labrador, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 11 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
NS · Nova Scotia, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 11 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
NB · New Brunswick, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 42 mins ago
Technical Product Manager
Real Matters Inc.
Markham, ON
$100,000 to $120,000 CAD / year
Full-time
2+ years of technical experience, ideally as a Technical / System Business Analyst
Added 43 mins ago
Financial Analyst
Frida
Ottawa, ON
Full-time
Our mission is simple: we want to set people free to do meaningful work. People love our software--and it turns out that people love working here too. We've been recognized as a "Best…
Added 43 mins ago
Senior Applications Analyst - IT
Wolf Midstream
Calgary, AB
The Senior Application Analyst is a technical and functional resource supporting Wolf’s enterprise applications. You will be primarily accountable for Octave Attune EAM and Microsoft…
Added 1 hour ago
Senior Business Systems Analyst (12-Month Contract)
Vancity
Vancouver, BC
Full-time
As a Senior Business Systems Analyst, you will play a critical role in bridging complex business needs with innovative technology solutions that enhance organizational effectiveness and…
Added 1 hour ago
Economics and Policy Analyst
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Vancouver, BC
Full-time
Reporting to the Director, Research and Analysis, the Economics and Policy Analyst (the Analyst) performs technical research work; carries out interpretive and analytical activities;…
Added 1 hour ago
Senior Consultant, Business Systems Analysis
CIBC
Toronto, ON
Full-time
You can demonstrate experience with: 5 or more years of experience in a business systems analyst role handling entire project lifecycle from requirement gathering to production deployment…
Added 2 hours ago
Agency Coordinator
Xplore Inc.
Markham, ON
Full-time
Xplore is seeking a highly motivated and detail-oriented Agency Coordinator at the Sr. Analyst or Manager level to join our Collections Team. This role is critical in managing relationships…
Added 2 hours ago
Senior Data Analyst
Tamanna Technology
Toronto, ON · Greater Toronto Area, Canada
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Added 2 hours ago
Network Analyst Student - Winter 2027
J.D. Irving, Limited
Saint John, NB
Full-time
Support troubleshooting efforts for network-related issues under the guidance of senior team members
Added 4 hours ago
Senior Gaming Analyst (Engineer 4)
The Government of Nova Scotia
Dartmouth, NS
Reporting to the Director of Investigation and Enforcement, the Senior Gaming Analyst provides operational leadership, technical expertise, and regulatory oversight for gaming…
Added 4 hours ago
Lead Security Analyst - SOAR
Open Text Corporation
Waterloo, ON
The Lead Security Analyst - SOAR is a senior technical lead responsible for designing, building, and supporting security orchestration, automated response, and AI-enabled security…
Added 4 hours ago
Business Systems Analyst/Developer
Richards Group
Mississauga, ON
Full-time
Reporting to the Senior Manager of Business Systems, the Business Systems Analyst/Developer is responsible for the day-to-day support, development, and continuous improvement of Microsoft…
Added 4 hours ago
Systems Analyst D365 F&O
isgSearch
Toronto, ON · Greater Toronto Area, Canada
Full-time
We're currently working with a leading Canadian professional services organization that is looking to add a Senior Systems Analyst, Dynamics 365 Finance & Operations to its internal…
Added 5 hours ago
Agentic AI Business Analyst
SIA Innovations INC
Montreal, QC
Business Analyst – Fast-Track Apprenticeship Program
Added 5 hours ago
Agentic AI Business Analyst
SIA Innovations Inc.
Montreal, QC
Full-time
Business Analyst – Fast-Track Apprenticeship Program
Added 12 hours ago
Senior Data Analyst I, Product
Mistplay
Toronto, ON
Full-time
The Senior Data Analyst I, Product within Mistplay's Data department will play a crucial role in enhancing Mistplay's business performance through insightful analysis and driving analytics…

Richards Group

Business Systems Analyst/Developer

Mississauga, ON, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Experience: 3–5 years of experience supporting and developing Microsoft Dynamics 365 Business Central or Microsoft Dynamics NAV.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Richards Packaging inc., a part of Richards Group, is one of North America's most established providers of glass and plastic packaging solutions. Founded in 1912, we've grown into a leading distributor serving the food and beverage, healthcare, cosmetics and industrial markets. With a broad portfolio of bottles, jars, closures, dispensing systems, and customer packaging options, Richards Packaging is known for its reliability, product breath, and exceptional customer service across its North American network.

Why Join Richards:

Generous compensation package including a competitive base salary and variable compensation
Fantastic comprehensive healthcare benefits
Dental benefits
RRSP
Gender affirmation support
Paramedical services granting access to different practitioners
Mental health coverage
Orthotic and footwear coverage for custom boots or shoes
Emergency travel insurance ensuring peace of mind while you travel
Monday-Friday day shift operations with work/life balance at the forefront
Collaborative, open concept office
And so much more!

About the Role:

Reporting to the Senior Manager of Business Systems, the Business Systems Analyst/Developer is responsible for the day-to-day support, development, and continuous improvement of Microsoft Dynamics 365 Business Central SaaS and related business applications.

The role is balanced between ERP application support and development, with approximately 50% focused on troubleshooting and ticket resolution and the remaining time dedicated to enhancements, reporting, integrations, and other business systems projects.

This position is for an open vacancy.

Estimated Compensation Range: $85,000 - $100,000 annually (base + bonus). The estimated range reflects the budgeted compensation for the position. Final offers may vary based on the factors such as skill set, experience, qualifications, performance, and other job related considerations.

The successful applicant will:

Provide support for Microsoft Dynamics 365 Business Central and related business systems, including troubleshooting and resolution of ERP and business system tickets.
Work directly with business users to understand issues and requirements and provide effective solutions.
Work with the Senior Manager to research, develop, and implement change requests based on business needs and impact.
Develop, test, and deploy Business Central extensions using AL and Visual Studio Code.
Develop and maintain Business Central reports using RDL/RDLC and Word report layouts.
Maintain source code and development processes using GitHub and/or Azure DevOps.
Develop and support Business Central integrations, APIs, and third-party applications.
Coordinate testing of system enhancements, fixes, and Business Central updates.
Maintain technical documentation and provide user guidance or training as required.

We are seeking a candidate with the following experience and attributes:

A bachelor's degree in Computer Science, Information Systems, or a related discipline is preferred. Equivalent relevant experience will be considered.
3–5 years of experience supporting and developing Microsoft Dynamics 365 Business Central or Microsoft Dynamics NAV.
Hands-on experience with AL development and Visual Studio Code.
Experience with Business Central tables, pages, extensions, code units, events, APIs, reports, and permission sets.
Experience with Git-based source control, preferably GitHub or Azure DevOps.
Strong troubleshooting skills and the ability to work directly with business users to resolve both functional and application-related issues.
Ability to manage multiple support tickets and development requests based on priority and business impact.
Strong written and verbal communication skills, with the ability to clearly communicate technical information to non-technical users.
Proficiency with Microsoft Excel, including formulas and data manipulation.

Nice to Have:

Experience integrating Business Central with third-party platforms such as Shopify and HubSpot.
Experience developing and supporting Business Central extensions and integrations.
Strong preference for experience with Power BI and Microsoft Fabric.
Experience with Microsoft Power Platform, including Power Automate.
Working knowledge of SQL, including writing queries and working with relational databases.

Richards Packaging Inc. is an equal-opportunity employer and is committed to creating an inclusive employee experience for all. We firmly believe that our work is at its best when everyone feels free to be their most authentic self. If you require accommodation, please let us know how we can further support you during the recruitment process.

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More about this job

Responsibilities

Support and troubleshoot Microsoft Dynamics 365 Business Central and related business systems, resolving user tickets and translating business needs into effective solutions. Develop and deploy extensions, reports, integrations, and enhancements; coordinate testing and updates; and maintain source code, documentation, and user guidance.

Requirements

Candidates should have 3–5 years of experience supporting and developing Business Central or Microsoft Dynamics NAV, including hands-on AL development with Visual Studio Code and experience with Business Central components, reports, APIs, and permissions. A relevant bachelor's degree is preferred or equivalent experience; strong troubleshooting, prioritization, communication, Excel, and Git-based source-control skills are also sought.

Skills

Microsoft Dynamics NAV
AL Development
Visual Studio Code
ERP Support
Troubleshooting
Business Central Extensions
RDL/RDLC Reporting
Git-Based Source Control
APIs And Integrations
Microsoft Excel
Power BI
Microsoft Fabric
Power Automate
SQL
User Communication

Benefits

Competitive Base Salary
Variable Compensation
Healthcare Benefits
Dental Benefits
RRSP
Gender Affirmation Support
Paramedical Services
Mental Health Coverage
Orthotic And Footwear Coverage
Emergency Travel Insurance
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics NAV
ERP
AL
Visual Studio Code
Tables
Pages
Extensions
Code Units
Events
APIs
RDL/RDLC
Word Report Layouts
GitHub
Azure DevOps
Third-Party Integrations
Shopify
HubSpot
Power BI
Microsoft Fabric
Microsoft Power Platform
Power Automate
SQL
Relational Databases
Microsoft Excel
Ticket Resolution
System Enhancements
User Training

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