Assistant

Who We Are:

As a leading Canadian wealth management organization, Richardson Wealth offers the personal touch of a boutique firm while delivering big results. With offices across the country, we are home to some of Canada’s best investment advisors. We’ve embarked on an exciting growth phase – a multi-year transformational journey to enhance our entrepreneurial, high-performing, advisor-centric culture.

Position Overview    
We are seeking an individual to join our team in the Pointe-Claire office. As an Assistant the incumbent will contribute to growing the business by providing support to the Investment Advisor(s), ensuring high-level client service, and effective functioning of the team through administration-related tasks.

This role is required to engage, orally and in writing in interactions with clients, partners, employees, branches and executives located outside Quebec. These interactions may be complex and regular, most often on a daily basis, therefore due to the extent of the interactions in English, this role requires oral and written proficiency in English and French when based in Quebec.

This is an existing vacancy

Duties and Responsibilities    
Investment Advisor Support:
•    Responsible for the professional servicing of incoming telephone and email contacts from clients, Advisors and other internal and external partners
•    Assist the Investment Advisor(s) in preparing account documentation including client reviews, presentations, correspondance and reports

Client Service:
•    Foster and support client relationships
•    Respond to requests for information from clients
•    Investigate and resolve inquiries related to accounts
•    Request information and documentation from clients in order to open accounts and keep client files up to date
•    Follow up on client trades to ensure proper settlement and delivery

Administration:

• Maintain expense records and spreadsheets
• Filing and general administrative office duties as required

Adhere to professional practices and standards, as well as internal processes and controls
        
Qualifications    
•    Superior client relationship management skills
•    Demonstrate a professional and friendly manner
•    Excellent verbal and written communication skills in English
•    Relevant experience in the financial sector and/or administrative experience
•    Excellent proficiency with Microsoft Office particularly Word, Excel, PowerPoint and Outlook
•    Experience with Client Relationship Management (CRM) systems such as Maximizer
•    Strong organizational skills
•    Meticulous attention to detail
•    Ability to prioritize, multitask, work within time constraints and follow-up
•    Ability to work in a team environment 
•    Ability to quickly learn new technologies and programs

Education    
•    Post-secondary education

Why Apply:

Our firm is only as good as the people who work here. Our employees are exceptional because they combine in-depth expertise with enthusiasm, and empathy. From our front office talent to our colleagues behind the scenes, we have one focus: to ensure our people thrive here more than anywhere else. Are you innovative, self-driven, and client-centric?

If so, we’re ready to invest in you.

Richardson Wealth is an equal opportunity employer and committed to providing a diverse, equitable and inclusive environment. We are happy to meet your individual needs in keeping with the Canadian Charter of Rights and Freedoms and the Accessibility for Ontarians with Disabilities Act. Candidates may request accommodation at any point during the interview process.