Jobs in Canada

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Added 13 mins ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Prince Albert, SK
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 13 mins ago
LC
Specialist, Flyer Production (12+ Month Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Added 13 mins ago
UO
Coordinator, OIPH Learning Health System
University of Calgary
Calgary, AB
- Full-time
Added 14 mins ago
SD
Beauty Specialist, Hourly Part Time Night
Shoppers Drug Mart
Saskatoon, SK
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 28 mins ago
CZ
Talent Acquisition Specialist
Calgary Zoo
Calgary, AB
- Full-time
…Calgary Zoo is seeking a Regular Full Time Talent Acquisition Specialist who will focus on full cycle recruitment for both large volume seasonal and permanent positions as well as…
Added 43 mins ago
TH
Brand Specialist
The Humberview Group
Toronto, ON
- Full-time
Must possess a valid driver’s license and clean driving record
Added 43 mins ago
TC
Total Rewards Specialist
The CSL Group Inc.
Montreal, QC
- Full-time
Experience Our Anchor Days: offering flexible work hours and freedom to work from home up to 2 days per week to help fit your lifestyle
Added 43 mins ago
H
Learner Placement Systems Specialist
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
Job Description: The Learner Placement System Specialist is an experienced professional with a broad-based background in health planning, health education and organizational change. They…
Added 43 mins ago
Manager, Federal Agencies & Marine Authorizations, Pacific Link
Trans Mountain
Calgary, AB
…regulatory risks and directs the employees, contractors and specialist consultants delivering the work program. The role operates within approved regulatory strategy and delegated…
Added 44 mins ago
Spécialiste du support Azure / Azure Support Specialist
mthree
Montreal, QC
…et de la conformité ; Produits des fournisseurs ; Support d'application ; Développement d'application ; Cyber et sécurité de l'information ; Science des données et…
Added 59 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Prince Albert, SK
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 59 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 59 mins ago
C
Bilingual Technical Product Specialist TT - Technical Customer Service
Continental
Mississauga, ON
- Full-time
Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €19.7 billion in 2025 and currently employs around 76,000 people in 54…
Added 59 mins ago
S
NDT Technician / Quality Specialist
SGS
Surrey, BC
- Full-time
The NDT Technician / Quality Specialist is responsible for performing inspection and non-destructive testing (NDT) on structural steel
Added 59 mins ago
S
Lead, Account Solution Engineer/Manufacturing & Automotive
Salesforce
Toronto, ON · Montreal, QC · Canada - Montreal
- Full-time
…orchestrator, you will align seamlessly with Account Executives, Specialist SEs, and Architects to design comprehensive architectures and ensure a unified, end-to-end strategy across the…
Added 1 hour ago
Warehouse Specialist
Imperial Brady
Edmonton, AB
This is a night shift position, hours are from 6:00pm to 2:30am
Added 1 hour ago
Recruitment Specialist
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Lethbridge, AB
First screening: Review every application and run our video interviews, so only the strongest candidates move forward
Added 1 hour ago
Animal Flow Coordinator
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Vancouver, BC
…skills and experience we are looking for by submitting your…
Added 1 hour ago
Technical Analyst
Richardson Wealth Ltd
Toronto, ON
Troubleshoot application, data, integration, configuration, access and environment issues; escalate confirmed defects, code changes and specialist issues with clear diagnostic evidence.
Added 1 hour ago
I
Global Head of Cloud Platform Engineering
Innocap
Toronto, ON · Montreal, QC
- Full-time
…tests and coordinated technical recovery exercises and validate application and data recovery with domain…
Added 1 hour ago
M
Spécialiste du support Azure / Azure Support Specialist
mthree
Montreal, QC
- $70,000 to $92,000 CAD / year
- Full-time
…et de la conformité ; Produits des fournisseurs ; Support d'application ; Développement d'application ; Cyber et sécurité de l'information ; Science des données et…
Added 1 hour ago
SP
Platform and Security Growth Business Account Executive
Salesforce Partner Canada
Toronto, ON
- Full-time
Our Specialist Sales team thrives on a collaborative, value-driven selling approach. If you enjoy the excitement of closing deals while contributing to a supportive team environment, you'll…
Added 1 hour ago
S
NDT Technician / Quality Specialist
SGS
Surrey, BC
- Full-time
The NDT Technician / Quality Specialist is responsible for performing inspection and non-destructive testing (NDT) on structural steel
Added 1 hour ago
KP
Procurement Officer - Competition ID: 4888
Kwantlen Polytechnic University
Langley (District), BC · City of Langley, BC
- Full-time
…procedures to internal University operating units and vendors as a specialist in assigned material categories which require a high degree of technical…
Added 1 hour ago
GF
Specialist, Customer Supply Chain (NA)
Gordon Food Service - Canada
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…product flow from supplier to customer. The Customer Supply Chain Specialist is a critical liaison between GFS Supply Chain and its diverse partners, fostering strong internal and external…

Richardson Wealth Ltd

Technical Analyst

Toronto, ON, Canada

The expected annualized base salary range for this role is $60,000-$80,000.

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: The expected annualized base salary range for this role is $60,000-$80,000.
Experience: Minimum 2–4 years of application support, production support or related technology experience in an environment using structured incident, problem and change-management practices.
Posting language: English
Posted: Nov 12, 2026

Original job description

Who We Are:

As a leading Canadian wealth management organization, Richardson Wealth offers the personal touch of a boutique firm while delivering big results. With offices across the country, we are home to some of Canada’s best investment advisors. We’ve embarked on an exciting growth phase – a multi-year transformational journey to enhance our entrepreneurial, high-performing, advisor-centric culture.

Position Overview

The Technical Analyst provides Tier 2 production support for assigned business applications, resolving escalations from Tier 1 and helping maintain stable, supportable services. Working with business partners, technology teams and vendors, the Analyst investigates application, data, integration, configuration and access issues; contributes to problem management and operational readiness; and maintains the knowledge and controls needed for effective ongoing support.

This is an existing vacancy

Duties and Responsibilities

Incident and Service Request Management

Own application incidents and service requests escalated from Tier 1 through investigation, resolution or appropriate escalation, prioritizing work by business impact, urgency and technical complexity.
Troubleshoot application, data, integration, configuration, access and environment issues; escalate confirmed defects, code changes and specialist issues with clear diagnostic evidence.
Manage assigned work within service levels, communicate status to stakeholders, and record investigation steps, findings, workarounds and resolutions accurately.
Participate in major incident response and recovery when required.

Technical Investigation and Troubleshooting

Investigate databases, APIs, integrations, batch processes, data feeds, application configuration, user access and third-party platforms; review application logs and code where required to isolate issues.
Develop and maintain approved operational and diagnostic queries for troubleshooting and business investigations.
Validate fixes and confirm that application services have returned to expected operation.

Problem Management and Continuous Improvement

Identify recurring incidents and service degradation; contribute to root-cause analysis for recurring or significant production issues.
Document known errors, workarounds and troubleshooting procedures, and track permanent corrective actions with delivery teams, vendors and shared technology teams.
Use incident trends to recommend practical improvements to monitoring, support processes and operational controls.

Release and Operational Readiness

Support the transition of new applications, enhancements and technology changes into production support and identify supportability gaps before implementation.
Review support documentation, monitoring, access, escalation paths, known issues, recovery procedures and vendor support arrangements.
Perform assigned production validation and post-release support, including stabilization and hypercare.

Knowledge Management and Tier 1 Enablement

Create and maintain support guides, runbooks, troubleshooting procedures and knowledge articles.
Share knowledge with Tier 1 to improve first-contact resolution, strengthen cross-application coverage and reduce unnecessary escalations.

Vendor and Stakeholder Coordination

Coordinate vendor support cases, provide diagnostic evidence, track actions and commitments, and validate proposed resolutions.
Communicate incidents, maintenance, service impacts and resolutions clearly to business and technology stakeholders.

Security Risk and Operational Controls

Follow cybersecurity, privacy, data-handling, access-control and change-management requirements, including approved processes for production access and changes.
Maintain sufficient evidence in the IT service-management system for operational and audit requirements; escalate security, privacy, data-integrity and operational risks.
Participate in technology risk, audit and compliance activities for supported applications as required.

General

Contribute to application support initiatives, team knowledge sharing and continuous improvement.
Maintain current knowledge of supported applications, business processes, integrations and technology dependencies.

Some after-hours or weekend support may be required for incidents, releases and scheduled maintenance.

Qualifications

Minimum 2–4 years of application support, production support or related technology experience in an environment using structured incident, problem and change-management practices.
Hands-on experience with Microsoft SQL Server or a similar relational database, including safe use of diagnostic queries.
Working knowledge of application architecture and integration patterns, including APIs, web services, batch processing and data feeds.
Ability to analyze moderately complex technical issues, distinguish symptoms from likely causes and document evidence clearly.
Strong written and verbal communication with technical and non-technical audiences; able to manage competing production-support priorities.
Experience with IT service-management, monitoring, log-analysis or operational-support tools is an asset.
Experience in wealth management, financial services or another regulated industry is an asset.

Education

Post-secondary degree or diploma in information technology, computer science, business systems or a related field, or equivalent practical experience.
Assets: ITIL Foundation certification; Microsoft, cloud, database or application-support certification; Canadian Securities Course (CSC) or equivalent financial-markets knowledge.

The expected annualized base salary range for this role is $60,000-$80,000. The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, and the consideration of internal equity. Richardson offers a competitive total rewards package in addition to the base pay (where applicable), which includes a performance-based incentive plan, comprehensive health & dental benefits, a group RRSP matching plan and paid time off.

Why Apply:

Our firm is only as good as the people who work here. Our employees are exceptional because they combine in-depth expertise with enthusiasm, and empathy. From our front office talent to our colleagues behind the scenes, we have one focus: to ensure our people thrive here more than anywhere else. Are you innovative, self-driven, and client-centric?

If so, we’re ready to invest in you.

Richardson Wealth is an equal opportunity employer and committed to providing a diverse, equitable and inclusive environment. We are happy to meet your individual needs in keeping with the Canadian Charter of Rights and Freedoms and the Accessibility for Ontarians with Disabilities Act. Candidates may request accommodation at any point during the interview process.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Technical Analyst provides Tier 2 production support by troubleshooting application, data, and integration issues while managing incidents and service requests. They also contribute to problem management, operational readiness, and the maintenance of support documentation to ensure stable service delivery.

Requirements

Candidates must have 2-4 years of experience in application or production support with hands-on knowledge of Microsoft SQL Server or similar relational databases. A post-secondary degree or diploma in a related field is required, along with strong analytical and communication skills.

Skills

Application support
Production support
Microsoft SQL Server
Troubleshooting
Incident management
Problem management
API
Web services
Batch processing
Data feeds
IT service management
Log analysis
Change management
Technical analysis
Vendor coordination

Benefits

Performance-based incentive plan
Comprehensive health & dental benefits
Group RRSP matching plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
Wealth Management
Tier 2 Support
Microsoft SQL Server
API
Web Services
Batch Processing
Data Feeds
Incident Management
Problem Management
Change Management
ITIL
Cybersecurity
Operational Controls
Production Support
Application Architecture
Log Analysis
Monitoring Tools
Financial Services
Canadian Securities Course

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Work requirements

Jobs in Canada