Process Engineer
- Toronto, ON, Canada
The expected annualized base salary range for this role $85,800-$94,500 · Full-time
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Job details
- Pay
- The expected annualized base salary range for this role $85,800-$94,500
- Job type
- Full-time
- Apply by
- Experience
- 3+ years of experience in process improvement, business analysis, or operations, ideally within financial services or wealth management
- Posting language
- English
- Posted
Original job description
Who We Are
As a leading Canadian wealth management organization, Richardson Wealth offers the personal touch of a boutique firm while delivering big results. With offices across the country, we are home to some of Canada’s best investment advisors. We’ve embarked on an exciting growth phase – a multi-year transformational journey to enhance our entrepreneurial, high-performing, advisor-centric culture.
The Process Engineer is responsible for driving the enhancement of business processes at Richardson Wealth to increase efficiency, productivity, quality, and the overall advisor and client experience. The Process Engineer will work closely with Operations Journey Owner and various stakeholders to assess existing processes, identify areas for improvement, and implement changes to drive operational excellence and optimal user experience for Richardson Wealth that will enable the firm to improve operational efficiencies.
This is an existing vacancy.
Key Accountabilities Include
Process Analysis and Assessment
The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, and the consideration of internal equity.
Why Apply
Our firm is only as good as the people who work here. Our employees are exceptional because they combine in-depth expertise with enthusiasm, and empathy. From our front office talent to our colleagues behind the scenes, we have one focus: to ensure our people thrive here more than anywhere else. Are you innovative, self-driven, and client-centric?
If so, we’re ready to invest in you.
Richardson Wealth is an equal opportunity employer and committed to providing a diverse, equitable and inclusive environment. We are happy to meet your individual needs in keeping with the Canadian Charter of Rights and Freedoms and the Accessibility for Ontarians with Disabilities Act. Candidates may request accommodation at any point during the interview process.
As a leading Canadian wealth management organization, Richardson Wealth offers the personal touch of a boutique firm while delivering big results. With offices across the country, we are home to some of Canada’s best investment advisors. We’ve embarked on an exciting growth phase – a multi-year transformational journey to enhance our entrepreneurial, high-performing, advisor-centric culture.
The Process Engineer is responsible for driving the enhancement of business processes at Richardson Wealth to increase efficiency, productivity, quality, and the overall advisor and client experience. The Process Engineer will work closely with Operations Journey Owner and various stakeholders to assess existing processes, identify areas for improvement, and implement changes to drive operational excellence and optimal user experience for Richardson Wealth that will enable the firm to improve operational efficiencies.
This is an existing vacancy.
Key Accountabilities Include
Process Analysis and Assessment
- Work with the Journey Owners to identify existing processes that need improvement through analysis, data collection, and feedback from stakeholders
- Evaluate the efficiency, effectiveness, and compliance of current processes. Collaborate with cross-functional teams to gather insights into pain points and bottlenecks
- Collaborate with cross-functional teams to gather insights into pain points and bottlenecks
- Develop a comprehensive process improvement roadmap and prioritize process improvement initiatives based on their potential impact and feasibility
- Conduct research activities to define current pain points and map ideal future experiences applying process improvement and reengineering methodologies and principles
- Ensure deliverables address applicable legal, compliance regulatory and internal policy requirements
- Maintain comprehensive documentation of processes, changes, and best practices
- Participate in various agile ceremonies (sprint planning, daily check-ins, and weekly syncs, etc.) as the analytical engine of the team
- Present sprint deliverables to leadership and incorporate feedback
- 3+ years of experience in process improvement, business analysis, or operations, ideally within financial services or wealth management
- Lean Six Sigma certification (Green Belt or Black Belt) or equivalent process improvement/reengineering credential strongly preferred
- Hands-on experience with process mapping and business process reengineering methodologies (e.g., DMAIC, value stream mapping)
- Proficiency with process mapping and BPM tools (e.g., Visio, Salesforce, Power Platform) and familiarity with data analysis/statistical process control
- Exposure to intelligent automation or RPA tools is an asset
- PMP or other formal project management certification is an asset
- Strong understanding of wealth management operations (account opening, transfers, money movement) is preferred
- Knowledge of relevant regulatory and compliance standards in financial services (e.g., IIROC/CIRO requirements) is an asset
- Strong analytical and problem-solving skills, with the ability to translate research and data into clear, actionable process designs
- Proficiency in process mapping, flowcharting, and business process reengineering techniques
- Data-driven decision making, with comfort using KPIs and performance metrics to validate and track improvements
- Excellent stakeholder management, interviewing, and change management skills across diverse business functions
- Ability to manage multiple priorities and deliver on a sprint-based cadence
- Strong written and verbal communication skills, including presenting findings and recommendations to leadership
- Working knowledge of regulatory, risk, and compliance considerations relevant to financial services operations
- Comfort working in a fast-paced, cross-functional environment
The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, and the consideration of internal equity.
Why Apply
Our firm is only as good as the people who work here. Our employees are exceptional because they combine in-depth expertise with enthusiasm, and empathy. From our front office talent to our colleagues behind the scenes, we have one focus: to ensure our people thrive here more than anywhere else. Are you innovative, self-driven, and client-centric?
If so, we’re ready to invest in you.
Richardson Wealth is an equal opportunity employer and committed to providing a diverse, equitable and inclusive environment. We are happy to meet your individual needs in keeping with the Canadian Charter of Rights and Freedoms and the Accessibility for Ontarians with Disabilities Act. Candidates may request accommodation at any point during the interview process.
More about this job
Responsibilities
Assess and map existing business processes, identify inefficiencies and compliance considerations, and develop a prioritized improvement roadmap to enhance operational efficiency and the advisor and client experience. Collaborate with journey owners and cross-functional stakeholders to implement improvements, document processes, and deliver and present work through agile sprints.
Requirements
Requires at least three years of experience in process improvement, business analysis, or operations, with financial services or wealth management experience preferred. Candidates should have strong process mapping, reengineering, analytical, stakeholder, and communication skills; Lean Six Sigma certification is strongly preferred, while project management certification and familiarity with wealth operations, regulatory requirements, and automation are assets.
Skills
- Process Improvement
- Business Analysis
- Process Mapping
- Business Process Reengineering
- Lean Six Sigma
- DMAIC
- Value Stream Mapping
- Data Analysis
- Statistical Process Control
- Visio
- Salesforce
- Power Platform
- Intelligent Automation
- Stakeholder Management
- Change Management
- Agile Delivery
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Engineering
- Finance & Accounting
- Data & Analytics
Keywords
- Process Improvement
- Business Analysis
- Operations
- Financial Services
- Wealth Management
- Lean Six Sigma
- Green Belt
- Black Belt
- DMAIC
- Value Stream Mapping
- Process Mapping
- Business Process Reengineering
- Visio
- Salesforce
- Power Platform
- Data Analysis
- Statistical Process Control
- Intelligent Automation
- Robotic Process Automation
- PMP
- Agile
- Sprint Planning
- KPIs
- Change Management
- Stakeholder Management
- Account Opening
- Transfers
- Money Movement
- CIRO
- Regulatory Compliance