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Added 2 mins ago
B
District Manager
Boustan
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for an energetic and experienced District Manager to support and guide franchise partners in delivering exceptional brand performance. This role focuses on building strong…
Added 2 mins ago
MH
Talent & Learning Department Manager
Manitoba Hydro
Winnipeg, MB
- Full-time
…in North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that champions…
Added 2 mins ago
A
Lot Attendant - Subaru Of Hamilton
AutoCanada
Hamilton, ON
- $17.95 to $18.5 CAD / hour
- Other
Assist with service write-ups and tagging of customer cars and trucks
Added 2 mins ago
HH
Saint John Administrative Support (Clinical) (1025) PCN 1258745
Horizon Health Network
Saint John, NB
- Full-time
The Administrative Support - Clinical is responsible for providing administrative support for a clinic, department or program.
Added 2 mins ago
ES
Maintenance Manager - Surrey, BC
Equans Services Canada & US
Surrey, BC
- Full-time
Ensures day to day requirements of delivering the FM contract are met. Works with Contract Manager to ensure audit readiness at all times.
Added 2 mins ago
TT
Contract Administrator (13884)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $80,353 to $100,445.8 CAD / year
- Full-time
Based at the project office and reporting to the Manager, Commercial Management, the Contract Administrator provides contract administration support for a portfolio of contracts associated…
Added 2 mins ago
VS
Receptionist (2026-10991)
Verve Senior Living
Toronto, ON · North York, ON
- Other
…experience, Receptionists are responsible for providing exceptional customer service while upholding a high standard of excellence which represents a key value of our residences. Under the…
Added 2 mins ago
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Regional Operations Manager - Vancouver- BC
Foodtastic
Abbotsford, BC
- Full-time
Reporting to the Director of Operations, the Regional Operations Manager acts as the Restaurant’s primary point of contact and is responsible to partner with Managers and Franchisees to…
Added 2 mins ago
CG
Maintenance Support Services Manager (Maintenance, Nutrition Services, and
Compass Group Canada
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…passionate about providing great food and environmental management service as we are. Being a preferred employer, we retain the finest employees, set the highest standard for personal…
Added 2 mins ago
ES
Vice-président(e) exécutif(ve), Développement des affaires - Montréal | Executive Vice President, Business Development - Montrel
Equans Services Canada & US
Montreal, QC
- Full-time
Business strategy in support of our five-year plan, aligned with market needs and drivers. This includes a focus not only on our current solutions and markets but also on new markets and…
Added 2 mins ago
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Manager, Workplace Solutions (Drawing & Occupancy) - Future Opportunity
BGIS
Toronto, ON
- Full-time
The Workplace Solutions Manager will be the prime contact to customer Business Units on behalf of the client Corporate Real Estate team. while also acting as a key interface between client…
Added 2 mins ago
FH
Bilingual Royal Service Agent (Full-Time)
Fairmont Hotels & Resorts
Ottawa, ON
- Full-time
Reporting to the Royal Service & Loyalty Manager, responsibilities and essential job functions include but are not limited to the following:
Added 2 mins ago
BI
Senior Mechanical Product Development Engineer / Manager
Bruin Instruments Corp.
AB · Edmonton, AB
- Full-time
Strong presentation, interpersonal and customer service skills
Added 2 mins ago
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Junior Account Executive - North America Market
Naboo
Montreal, QC
- Full-time
Support clients (inbound leads via marketing or returning customers) in planning their seminars, team retreats, or workshops through the Naboo platform and curated venue collection
Added 2 mins ago
IB
Market General Manager (IBS of Calgary)
Interstate Batteries
Calgary, AB
- Full-time
Develops expertise with regards to product and service competition in respective market.
Added 2 mins ago
VA
Manager, Technology Services (AI & Digital Governance)
Vancouver Airport Authority
Vancouver, BC
- Full-time
Reporting to the Director, Data & AI, the Manager leads the responsible adoption and ongoing use of AI and digital tools across YVR. The role translates governance requirements into…
Added 2 mins ago
TH
Retirement Consultant
TELUS Health
Vancouver, BC
- $70,000 to $100,000 CAD / year
- Full-time
Act as manager in the client accounts department
Added 2 mins ago
SH
Acting Store Manager II Mayfair Shopping Centre
Sunglass Hut
Victoria, BC
- Full-time
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 2 mins ago
RH
Customer Care Representative
Richcraft Homes
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
The Customer Care Representative provides exceptional customer service and support to Homeowners, Inspectors, Trades, and the Supervisor at the development site.
Added 2 mins ago
WI
Manager, Equipment Operations & Logistics
WSP in Canada
Whitby, ON
- Full-time
As a Manager, Equipment Operations & Logistics, you will lead the development and implementation of a regional equipment operations model that improves visibility, utilization,…
Added 2 mins ago
WI
Manager, Equipment Operations & Logistics
WSP in Canada
Mississauga, ON
- Full-time
As a Manager, Equipment Operations & Logistics, you will lead the development and implementation of a regional equipment operations model that improves visibility, utilization,…
Added 2 mins ago
WI
Manager, Equipment Operations & Logistics
WSP in Canada
Burlington, ON
- Full-time
As a Manager, Equipment Operations & Logistics, you will lead the development and implementation of a regional equipment operations model that improves visibility, utilization,…
Added 2 mins ago
WI
Manager, Equipment Operations & Logistics
WSP in Canada
Richmond Hill, ON
- Full-time
As a Manager, Equipment Operations & Logistics, you will lead the development and implementation of a regional equipment operations model that improves visibility, utilization,…
Added 2 mins ago
SI
Server
Shannex Incorporated
Ajax, ON
- Part-time
At least one year of experience with serving food or demonstrated experience in customer service
Added 2 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…

Ricoh USA, Inc.

Senior Field Representative, Technology Service

Victoria, BC, Canada

Salary Range : $45,000 - $50,000 · Full-time

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Job details

Pay: Salary Range : $45,000 - $50,000
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

Field Service Technician / Senior Field Representative, Technology Services – Victoria

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications

Post-Secondary Education in the area of technical specialization

Knowledge, Skills And Abilities

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

JOB INFO

Job Identification : 8872

Job Category : Service Delivery

Posting Date : 2026-10-29T15:28:51+00:00

Job Schedule : Full time

Locations : Victoria, BC, Canada

Salary Range : $45,000 - $50,000

Driving requirements : Company/Customer Vehicle (or Fleet)

Apply About employer

More about this job

Responsibilities

Service, diagnose, install, and repair complex multifunction printers and other office equipment at customer locations, including replacing components and completing retrofits. Manage territory coverage, parts inventory, customer relationships, technical training, and required administrative tasks while meeting productivity and service-quality expectations.

Requirements

Requires post-secondary education in a technical specialization, strong knowledge of electro-mechanical devices and electronics, and a methodical approach to troubleshooting. Candidates need excellent customer-service and communication skills, a valid driver's license, and the ability to travel extensively and perform physically demanding equipment service work.

Skills

Electro-Mechanical Troubleshooting
Electronics Repair
Multifunction Printer Servicing
Equipment Diagnostics
Equipment Installation And Removal
Preventive And Corrective Maintenance
Inventory Management
Customer Service
Mechanical Aptitude
Problem Solving
Time Management
Attention To Detail
Hand Tool Proficiency
Independent And Teamwork

Benefits

Medical Insurance
Dental Insurance
Life Insurance
Disability Insurance
Retirement Plan With Company Matching Contributions
Tuition Assistance
Paid Vacation
Paid Holidays
Health And Wellness Benefits
Personal And Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Office Equipment
Multifunction Printers
Mid-Volume Devices
Black-And-White Printing
Color Printing
Electro-Mechanical Devices
Electronics
Diagnostics
Installation
Equipment Removal
Retrofits
Troubleshooting
Component Replacement
Parts Inventory
Territory Management
Customer Relationships
Technical Training
Technical Manuals
Image Quality
Hand Tools
Electronic Testing Equipment
Ricoh Products
Driver's License
On-Call Service

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