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Added 16 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 16 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 16 mins ago
JH
Operations Manager
JMC HR Consulting
Saint John, NB
- Full-time
JMC is pleased to partner with Don-More Surveys & Engineering Ltd. (DMSE) to recruit an Operations Manager.
Added 16 mins ago
DI
AWS CloudOps Manager (1899) $150K
Direct IT Recruiting Inc.
Mississauga, ON
- Full-time
We are seeking an AWS CloudOps Manager to lead the availability, performance, security, and cost efficiency of our cloud infrastructure. This role combines hands-on technical leadership…
Added 1 hour ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 1 hour ago
A
Senior Product Manager
Aviso
Toronto, ON
- $120,000 to $135,000 CAD / year
- Full-time
We are looking to fill an opening for a Senior Product Manager to join Aviso's Product Management team and help shape the future of investing for Canadians through a best-in-class wealth…
Added 2 hours ago
W
Global Category Manager, IT & Finance
WIDIA
Belleville, ON
- Full-time
Job Title: Global Category Manager, IT & Finance
Added 2 hours ago
AS
Senior Data Engineer
AgileGrid Solutions
Canada
- Full-time
…documentation, and ongoing support of data and AI products. Partner with business stakeholders to understand requirements and turn them into practical, fit-for-purpose solutions. Provide…
Added 2 hours ago
AS
Lead Application Developer
AgileGrid Solutions
Canada
- Full-time
…and design reviews, pair programming, and knowledge sharing. Partner with product owners, business stakeholders, architecture, infrastructure, security, and cloud engineering teams. Support…
Added 2 hours ago
VC
Analyst/Administrative Assistant
Vancouver Coastal Health
Vancouver, BC
- $29.89 to $39.24 CAD / hour
- Full-time
Maintain the Manager and management team’s appointment calendars, coordinate meetings, process and prioritize information, screen, triage and act upon requests and inquiries, including…
Added 2 hours ago
VC
Analyst/Administrative Assistant
Vancouver Coastal Health
North Vancouver, BC
- $29.89 to $39.24 CAD / hour
- Temporary
Reporting to the Senior Manager, provide analytical support to the designated leadership for purposes such as data analysis, statistical reporting, benchmarking activities, developing, and…
Added 3 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 4 hours ago
MS
Human Resources Manager
Movement Search & Delivery
Chatham-Kent, ON · Chatham, ON
- $130,000 to $140,000 CAD / year
- Full-time
Movement Search & Delivery is partnering with an established global automotive manufacturer to recruit a Human Resources Manager for a manufacturing facility in the Chatham-Kent area.
Added 4 hours ago
MH
Manager, Digital Marketing
Mattamy Homes
Toronto, ON
- Full-time
…homebuilders connects with homebuyers across the country. As Manager, Digital Marketing, you’ll lead high-investment, integrated media initiatives across the full community lifecycle – from…
Added 5 hours ago
GL
Senior Manager, Capital & Treasury
Gay Lea Foods
Toronto, ON · Etobicoke, ON
- Full-time
Partner with Business Finance, Controllership, Procurement, Operations, and IT/Data teams to improve cash visibility, working capital accountability, business case quality, capital…
Added 6 hours ago
OA
Field Marketing Manager-Acheson, AB
Oldcastle APG
Acheson, AB
- Other
…markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast…
Added 7 hours ago
MF
Funding and Data Officer
McConnell Foundation
Toronto, ON
- Full-time
…least two major focus areas by supporting and assisting with partner outreach requests linked to existing funding…
Added 9 hours ago
P&
Senior Integrated Digital Commerce Manager / Gestionnaire principal(e), commerce numérique intégré
Procter & Gamble
Toronto, ON
- Full-time
…our business. We are looking for a Senior Digital Commercial Manager to join our Toronto, Ontario organization and help build the future of digital commerce with us. Being a Senior Digital…
Added 9 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 10 hours ago
CA
Account Executive - Emerging & Commercial Acc
CloudKettle, a Bell Canada company
Toronto, ON
- Full-time
This is an excellent opportunity for a Business Development Manager, Sales Development Manager or other person in a quota carrying role to take the next step in their career. The role is…
Added 10 hours ago
H
Senior Project Architect
HDR
Calgary, AB
- Full-time
…and Building Engineering market sectors. In this role, you’ll partner with project managers to support the planning, design, documentation, and construction administration of multiple…
Added 12 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 12 hours ago
S
Expansion Account Executive
SurveyMonkey
Remote, Canada
- $56,312.5 to $66,250 CAD / year
- Full-time
- Remote
…our high-growth sales team, reporting directly to the Sales Manager. In this role, you will act as a strategic partner to our existing customers, helping them uncover the full potential of…
Added 12 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 12 hours ago
EK
Commercial Kitchen + Bar Designer
Earls Kitchen + Bar
Vancouver, BC
- $65,000 to $85,000 CAD / year
- Full-time
Coordinate vendor RFPs to ensure alignment with project budgets, and partner with the Construction team to manage procurement and logistics.

Ricoh USA, Inc.

Senior Field Representative, Technology Service

Victoria, BC, Canada

Salary Range : $45,000 - $50,000 · Full-time

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Job details

Pay: Salary Range : $45,000 - $50,000
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

Field Service Technician / Senior Field Representative, Technology Services – Victoria

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications

Post-Secondary Education in the area of technical specialization

Knowledge, Skills And Abilities

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

JOB INFO

Job Identification : 8872

Job Category : Service Delivery

Posting Date : 2026-10-29T15:28:51+00:00

Job Schedule : Full time

Locations : Victoria, BC, Canada

Salary Range : $45,000 - $50,000

Driving requirements : Company/Customer Vehicle (or Fleet)

Apply About employer

More about this job

Responsibilities

Service, diagnose, install, and repair complex multifunction printers and other office equipment at customer locations, including replacing components and completing retrofits. Manage territory coverage, parts inventory, customer relationships, technical training, and required administrative tasks while meeting productivity and service-quality expectations.

Requirements

Requires post-secondary education in a technical specialization, strong knowledge of electro-mechanical devices and electronics, and a methodical approach to troubleshooting. Candidates need excellent customer-service and communication skills, a valid driver's license, and the ability to travel extensively and perform physically demanding equipment service work.

Skills

Electro-Mechanical Troubleshooting
Electronics Repair
Multifunction Printer Servicing
Equipment Diagnostics
Equipment Installation And Removal
Preventive And Corrective Maintenance
Inventory Management
Customer Service
Mechanical Aptitude
Problem Solving
Time Management
Attention To Detail
Hand Tool Proficiency
Independent And Teamwork

Benefits

Medical Insurance
Dental Insurance
Life Insurance
Disability Insurance
Retirement Plan With Company Matching Contributions
Tuition Assistance
Paid Vacation
Paid Holidays
Health And Wellness Benefits
Personal And Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Office Equipment
Multifunction Printers
Mid-Volume Devices
Black-And-White Printing
Color Printing
Electro-Mechanical Devices
Electronics
Diagnostics
Installation
Equipment Removal
Retrofits
Troubleshooting
Component Replacement
Parts Inventory
Territory Management
Customer Relationships
Technical Training
Technical Manuals
Image Quality
Hand Tools
Electronic Testing Equipment
Ricoh Products
Driver's License
On-Call Service

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