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Added 3 mins ago
H
Global Mining Practice Business Development Leader
HDR
Vancouver, BC
- Full-time
We believe responsible mining is essential to supplying the minerals and metals needed for modern infrastructure, technology and the energy transition. As part of HDR’s Global Mining…
Added 3 mins ago
ES
Vice-président(e) exécutif(ve), Développement des affaires - Montréal | Executive Vice President, Business Development - Montrel
Equans Services Canada & US
Montreal, QC
- Full-time
As the company's senior commercial leader, the EVP drives profitable growth through market expansion, new customer acquisition, strategic account development, and the positioning of Equans…
Added 3 mins ago
OS
Technical Program Manager
Open Systems Technologies
Montreal, QC
- Contract
The Technical Program Manager will support the delivery of large‑scale security initiatives within the Cyber Security Organisation. This role partners with engineering, product, and…
Added 3 mins ago
VA
Manager, Technology Services (AI & Digital Governance)
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for an innovative and collaborative Manager, Technology Services (AI & Digital Governance).
Added 3 mins ago
GR
Senior Manager Finance Operations
Goldbeck Recruiting
Abbotsford, BC
- $130,000 to $150,000 CAD / year
- Full-time
We’re partnering with a successful, growing organization in Abbotsford to recruit a Senior Manager, Finance Transformation. Reporting to the CFO, this is a unique opportunity combining…
Added 3 mins ago
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Senior Full Stack Developer – FHIR, Java, Node.js, AWS & Healthcare Integration
ThoughtStorm
Toronto, ON
- Contract
Hiring: Senior Full Stack Developer – FHIR & Healthcare Integration
Added 3 mins ago
SW
MaAnalytics, GWM -nager, CWM
Scotia Wealth Management
Toronto, ON
- Full-time
The Manager, Analytics is responsible for leading a high-performing team of analytics professionals to deliver actionable insights that drive business strategy and performance across…
Added 3 mins ago
PC
Corporate Tax, Senior Manager
PwC Canada
Calgary, AB
- Full-time
As a Corporate Tax Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
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SI
Server
Shannex Incorporated
Ajax, ON
- Part-time
…program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment…
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Senior On-Site Service Specialist, Hospitality
Ricoh USA, Inc.
Montreal, QC
- Full-time
The Senior On-Site Svcs Spec - Hospitality is responsible for providing consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of…
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Facilities Compliance Coordinator | Fixed term 18 months
Kenvue
Guelph, ON
- Full-time
Bachelor's degree in Engineering, Facilities Management, Industrial Technology, or a related field.
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IC
Senior Digital Product Manager
iPartner Consulting
Toronto, ON
- Contract
We are seeking an experienced Senior Product Manager to lead product strategy, roadmap development, backlog prioritization, and delivery for an enterprise business services platform. The…
Added 3 mins ago
ST
Director of Finance and Administration - $150K-$180K/yr in Curve Lake, ON!
Scout Talent
BC · British Columbia, Canada
- $150,000 to $180,000 CAD / year
- Full-time
Step into a senior leadership role offering a competitive $150,000 to $180,000 annual salary, negotiable based on qualifications, plus excellent benefits!
Added 3 mins ago
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Manager, Communications & Public Affairs
OpenText
Mississauga, ON
- Full-time
We are seeking a proactive communications professional with a strong read on the political environment to join as Manager, Communications & Public Affairs. Reporting to the Director,…
Added 3 mins ago
O
Manager, Communications & Public Affairs
OpenText
Toronto, ON
- Full-time
We are seeking a proactive communications professional with a strong read on the political environment to join as Manager, Communications & Public Affairs. Reporting to the Director,…
Added 3 mins ago
K
Maintenance Technician
Kinectrics
Teeswater, ON
- Full-time
Diversity: The company is dedicated to promoting diversity in its workforce, up to and including the senior management level. Our diversity committee ensures we stay up to date on leading…
Added 3 mins ago
TS
Senior Manager, TDS Operations
TD Securities
Montreal, QC
- Full-time
Partner with Product, Technology, Governance, and Control teams to support the launch of Supply Chain Finance products and the related platform.
Added 3 mins ago
IS
Project Manager
Iris Software Inc.
Toronto, ON
- Contract
Manage multiple project workstreams and coordinate activities across business, technology, data, and operations teams.
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Senior Facilities Manager
CBRE
Richmond, BC
- Full-time
As a CBRE Senior Facilities Manager, you will lead the delivery of integrated facilities management services across a complex portfolio of commercial, industrial, critical environment,…
Added 3 mins ago
ST
Director of Finance and Administration - $150K-$180K/yr in Curve Lake, ON!
Scout Talent
AB · Alberta, Canada
- $150,000 to $180,000 CAD / year
- Full-time
Step into a senior leadership role offering a competitive $150,000 to $180,000 annual salary, negotiable based on qualifications, plus excellent benefits!
Added 3 mins ago
TH
Senior Manager, Finance
Teladoc Health Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Senior Manager translates financial and operational performance into actionable insights, identifies and escalates financial risks and opportunities, drives scalable and…
Added 3 mins ago
WO
Surgical Supply Chain Technician - Corp OR Business Center
William Osler Health System
Brampton, ON
- Full-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 3 mins ago
WO
Surgical Supply Chain Technician - Corp OR Business Center
William Osler Health System
Brampton, ON
- Full-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 3 mins ago
K
Senior Staff Program Manager
Kaseya
Vancouver, BC
- Full-time
Senior Staff Program Manager, New Product Introduction (NPI)
Added 3 mins ago
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Senior Staff Program Manager
Kaseya
Toronto, ON
- Full-time
Senior Staff Program Manager, New Product Introduction (NPI)

Ricoh USA, Inc.

Senior Field Representative, Technology Service

Victoria, BC, Canada

Salary Range : $45,000 - $50,000 · Full-time

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Job details

Pay: Salary Range : $45,000 - $50,000
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

Field Service Technician / Senior Field Representative, Technology Services – Victoria

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications

Post-Secondary Education in the area of technical specialization

Knowledge, Skills And Abilities

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

JOB INFO

Job Identification : 8872

Job Category : Service Delivery

Posting Date : 2026-10-29T15:28:51+00:00

Job Schedule : Full time

Locations : Victoria, BC, Canada

Salary Range : $45,000 - $50,000

Driving requirements : Company/Customer Vehicle (or Fleet)

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More about this job

Responsibilities

Service, diagnose, install, and repair complex multifunction printers and other office equipment at customer locations, including replacing components and completing retrofits. Manage territory coverage, parts inventory, customer relationships, technical training, and required administrative tasks while meeting productivity and service-quality expectations.

Requirements

Requires post-secondary education in a technical specialization, strong knowledge of electro-mechanical devices and electronics, and a methodical approach to troubleshooting. Candidates need excellent customer-service and communication skills, a valid driver's license, and the ability to travel extensively and perform physically demanding equipment service work.

Skills

Electro-Mechanical Troubleshooting
Electronics Repair
Multifunction Printer Servicing
Equipment Diagnostics
Equipment Installation And Removal
Preventive And Corrective Maintenance
Inventory Management
Customer Service
Mechanical Aptitude
Problem Solving
Time Management
Attention To Detail
Hand Tool Proficiency
Independent And Teamwork

Benefits

Medical Insurance
Dental Insurance
Life Insurance
Disability Insurance
Retirement Plan With Company Matching Contributions
Tuition Assistance
Paid Vacation
Paid Holidays
Health And Wellness Benefits
Personal And Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Office Equipment
Multifunction Printers
Mid-Volume Devices
Black-And-White Printing
Color Printing
Electro-Mechanical Devices
Electronics
Diagnostics
Installation
Equipment Removal
Retrofits
Troubleshooting
Component Replacement
Parts Inventory
Territory Management
Customer Relationships
Technical Training
Technical Manuals
Image Quality
Hand Tools
Electronic Testing Equipment
Ricoh Products
Driver's License
On-Call Service

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