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Added 39 mins ago
C
Financial Planner II (CIRO-ID) [Brampton, Mississauga, Maple, Woodbridge]
CIBC
Mississauga, ON · Brampton, ON · Maple, ON · Woodbridge, ON
- Full-time
You are a certified professional. You have current accreditation and good standing as a Registered Representative (RR) with Canadian Investment Regulatory Organization - Investment Dealer…
Added 54 mins ago
Maintenance
McDonald's
Gaspé, QC
…server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you…
Added 54 mins ago
Maintenance
McDonald's
Matane, QC
…server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you…
Added 54 mins ago
Maintenance
McDonald's
Amqui, QC
…server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you…
Added 54 mins ago
Maintenance
McDonald's
Chandler, QC
…server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you…
Added 1 hour ago
C
Site Foreman - FIFO
Convergint
Fort McMurray, AB · CA AB Fort McMurray
- Full-time
…Working Foreman, you will serve as Convergint's primary on-site representative for the IOL Kearl Service and Maintenance Contract. This role combines field leadership, customer…
Added 1 hour ago
CF
Canadian Armed Forces Newspaper Editor / Journalist
Canadian Forces Morale and Welfare Services (CFMWS)
Saint-Jean-sur-Richelieu, QC · St-Jean
- Full-time
…Imagery Sections. You will also collaborate with the Advertising Representative to integrate advertising content into the…
Added 1 hour ago
CF
Sports Stores Technician
Canadian Forces Morale and Welfare Services (CFMWS)
Borden, ON
- Full-time
…maintenance, acting as the Facility Occupational Health and Safety Representative, operating facility vehicles, and assisting with special…
Added 1 hour ago
Guest Experience Leader
McDonald's
Fort Frances, ON
…server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you…
Added 1 hour ago
VM
Field Sales Representative
Vantage Marketing Canada
Mississauga, ON
- Contract
Added 1 hour ago
Maintenance
McDonald's
Chatham-Kent, ON
…server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you…
Added 1 hour ago
Maintenance
McDonald's
Chatham-Kent, ON
…server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you…
Added 1 hour ago
Client Care Specialist
Property Law Firm CB LLP
Calgary, AB
…Specialist, Onboarding Specialist or Inbound Sales Development Representative, this is written for…
Added 2 hours ago
U
Sr. Community Developer - Far Cry
Ubisoft
Montreal, QC
- Full-time
Act as a primary representative for players’ needs within Production and Publishing teams to positively influence development and communications positioning on behalf of our players and…
Added 2 hours ago
SG
Regional Sales Representative - Eastern Canada
S3 Group Ltd.
ON · Ontario, Canada
- Full-time
Added 2 hours ago
SG
Regional Sales Representative - AB/Western SK
S3 Group Ltd.
AB · Alberta, Canada
- Full-time
Added 2 hours ago
SS
Quality Manager
SkyCan Systems
Barrie, ON
- Full-time
…customers' requirements. The Quality Manager is SkyCan's Management Representative for quality and the principal contact for customer and government quality…
Added 2 hours ago
MI
CN - Business Development Associate
MSC Industrial Supply Co.
Windsor, ON
- Full-time
The Strategic Account Representative is responsible for the development of long-term profitable sales growth through the opening of new, large accounts within a defined geographic area…
Added 2 hours ago
Human Resources Business Partner
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Added 2 hours ago
CM
Human Resources Manager
Canadian Mental Health Association
Kenora, ON
- Full-time
Added 2 hours ago
CL
Human Resources Assistant
Community Living Dufferin
East Garafraxa, ON
- Full-time
- Contract
Respond to routine employee and manager inquiries and direct more complex matters to the appropriate HR representative.
Added 2 hours ago
C
Customer Service Representative
Congebec
Calgary, AB
- $22 to $24 CAD / hour
- Full-time
Added 2 hours ago
FT
Aircraft Maintenance Engineer - YYZ
FL Technics
Mississauga, ON
- $37 to $57 CAD / hour
- Full-time
…customers worldwide. FL Technics operates in a vast network of representative offices, hangars, and shop facilities, as well as the largest independent line maintenance stations network…
Added 2 hours ago
BR
Human Resource Generalist
BDO Recruitment Services - Canada
Woodstock, ON
- Full-time
…administration, payroll backup, serving as a JHSC management representative, and managing WSIB and non-occupational illness and injury claims. The role also manages online platforms for…
Added 2 hours ago
CM
2026-041 - PFT IT Specialist - Level 1
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
…People & Culture team, the hiring manager, or another designated representative of CMHA HPE. This disclosure is provided in accordance with the requirements of the Ontario Employment…

Ricoh USA, Inc.

Senior Field Representative, Technology Service

London, ON, Canada

Salary Range : $45,000 - $48,000 · Full-time

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Applications open in a new tab.

Job details

Pay: Salary Range : $45,000 - $48,000
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

Field Service Technician / Senior Field Representative, Technology Services

This position will cover London, ON and surrounding areas

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, in the London, ON and surrounding areas. May be viewed as specialist on certain products.

Responsibilities

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications

Post-Secondary Education in the area of technical specialization

Knowledge, Skills And Abilities

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

JOB INFO

Job Identification : 8871

Job Category : Service Delivery

Posting Date : 2026-11-02T19:21:46+00:00

Degree Level : Terminal Occupation Program

Job Schedule : Full time

Locations : London, ON, Canada

Salary Range : $45,000 - $48,000

Driving requirements : Company/Customer Vehicle (or Fleet)

Sign-on Bonus : No

Apply About employer

More about this job

Responsibilities

Service, diagnose, install, and repair multifunction printers and related office equipment at customer locations, including complex mid-volume devices. Manage territory and parts inventory, complete administrative and technical training requirements, and maintain productive customer relationships while meeting service and productivity expectations.

Requirements

Requires post-secondary education in a technical specialization, strong knowledge of electro-mechanical devices and electronics, and a methodical approach to troubleshooting. Candidates need strong customer service and communication skills, a valid driver's license, and the ability to travel extensively and perform physically demanding equipment service work.

Skills

Electro-Mechanical Troubleshooting
Electronics Repair
Multifunction Printer Servicing
Equipment Diagnostics
Equipment Installation And Removal
Preventive And Corrective Repairs
Inventory Management
Customer Service
Technical Manual Interpretation
Problem Solving
Time Management
Attention To Detail
Mechanical Aptitude
Hand Tool Proficiency
Visual Image Quality Assessment

Benefits

Medical Insurance
Dental Insurance
Life Insurance
Disability Insurance
Retirement Plan With Company Matching Contributions
Tuition Assistance
Paid Vacation
Paid Holidays
Health And Wellness Benefits
Personal And Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Technology Services
Multifunction Printers
Office Equipment
Electro-Mechanical Devices
Electronics
Diagnostics
Equipment Installation
Equipment Removal
Retrofits
Troubleshooting
Equipment Repair
Black-And-White Devices
Color Devices
Parts Inventory
Technical Training
Technical Manuals
Image Quality
Customer Satisfaction
Territory Management
Hand Tools
Electronic Testing Equipment
Driver's License
On-Call Service
Ricoh Products

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