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Added 8 hours ago
Events & Service Desk Coordinator
Ricoh
Burnaby, BC
Full-time
Assist other Ricoh service areas as needed, providing cross-functional support based on direction from the Ricoh Manager and Assistant Manager to ensure seamless service delivery across the…
Added 18 hours ago
Assistant Manager - Jump
Oliver & Bonacini
Toronto, ON
Full-time
We are seeking an Assistant Manager who is passionate about hospitality, thrives in a professional, high-standard environment, and is eager to grow within one of Canada’s most respected…
Added 1 day ago
Assistant Resident Manager
Realstar
Sherbrooke, QC
Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations
Added 1 day ago
Restaurant assistant manager
St. Louis Bar & Grill
Lower Sackville, NS
Full-time
Plan, organize, direct, control and evaluate daily operations
Added 1 day ago
Assistant Store Manager
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Sage Hill Thrift Store
Full-time
Support the Store manager/Corps Officer in ensuring all cash operations are carried out according to Salvation Army Policy and Procedures and nightly deposits are secure
Added 1 day ago
Funeral Director, Funeral Services
Mount Pleasant Group
Brampton, ON
$80,735 to $90,555 CAD / year
Full-time
Added 1 day ago
Community Development Assistant
City of Leduc
Prince George, BC · Civic Centre
Full-time
We’re looking for a highly organized and community-minded Community Development Assistant to join our Community Development team. Reporting to the Manager, Community Development, this…
Added 1 day ago
Administrative Assistant
Michael Hill
Victoria, BC
Full-time
…across Australia, New Zealand and Canada. As an Administrative Assistant, you will provide trusted administrative support to our National Retail Manager and help keep our Canadian retail…
Added 1 day ago
Assistant Store Manager - 7052 Regina
The Home Depot Canada
Regina, SK
Full-time
Assistant Store Managers (ASMs) are responsible for providing Customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for…
Added 1 day ago
Match Restaurant General Manager
Playtime Casino
Wasaga Beach, ON
Full-time
…talented team of hospitality pros, the Match Restaurant General Manager is the career choice for you. As an integral part of the team, your success is critical. You understand what it takes…
Added 1 day ago
Driver Services Assistant Program Director / State Prog Admin Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Working Title: Driver Services Assistant Program Director
Added 1 day ago
Operations Manager, Office of the VP, Students, International & Infrastructure
Mohawk College
Hamilton, ON
Reporting to the Director, Legal, Risk Management and Compliance, the Operations Manager, Office of the VP, Students, International & Infrastructure provides leadership in the coordination…
Added 2 days ago
Assistant manager, restaurant
Ek Chai Kahani
Surrey, BC
Full-time
Added 2 days ago
Assistant F&B Manager
3G4 Archive Hospitality
Toronto, ON
Up to $60,000 CAD / year
Full-time
…by ensuring that our food & beverage services, outlets, and operations are functioning in the most optimal manner possible. You take pride in training, supervising and engaging & inspiring…
Added 2 days ago
Administrative Assistant, Indigenous Partnerships
Interior Health Authority
Kelowna, BC
Full-time
In accordance with the established vision and values of the organization, the Administrative Assistant, Indigenous Partnerships works in a team environment to provide confidential…
Added 2 days ago
Assistant Manager: Ski Patrol - Salary
Whistler Blackcomb
Whistler, BC
Temporary
The Assistant Manager for Ski Patrol is a managerial position tasked with being responsible for leading multiple patrollers for the day-to-day operations on the mountain. This role will…
Added 2 days ago
Assistant Food & Beverage Manager
Mt Seymour Resorts Ltd
North Vancouver, BC
Full-time
The Assistant Food & Beverage Manager works closely with the Food and Beverage Manager to oversee, operate, and develop all Food & Beverage operations at Mt Seymour throughout the summer…
Added 2 days ago
Executive Assistant
BMO
Toronto, ON · BMOPLACE
Full-time
…requirements while ensuring minimal interruptions to business…
Added 2 days ago
Grand Makwa Cinema Assistant Manager $16.00-$24.00
Grand Casino Mille Lacs & Hinckley
Makwa, SK
Full-time
If a non-disabled guest is sitting in a handicapped seat the Assistant Manager will be required to ask him or her to relinquish the seat for a disabled guest.
Added 2 days ago
Office Manager & Marketing Coordinator (12-month contract)
Peak Associates Limited
Toronto, ON
$75,000 to $90,000 CAD / year
Contract
Our client is a leading commercial real estate developer based in downtown Toronto, seeking an Office Manager & Marketing Coordinator on a 12-month contract basis to join their lean,…
Added 2 days ago
Assistant Manager: Ski Patrol - Salary
Vail Resorts
Whistler, BC
The Assistant Manager for Ski Patrol is a managerial position tasked with being responsible for leading multiple patrollers for the day-to-day operations on the mountain. This role will…
Added 2 days ago
Receptionist & Administrative Assistant- Casual/On-Call (Re-Posting)
Smithers Community Services Association
Smithers, BC
POSITION: Receptionist & Administrative Assistant
Added 3 days ago
Client Experience Lead
sephora.com
Burnaby, BC
$22.85 to $28.55 CAD / hour
Full-time
…Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling…
Added 3 days ago
Administrative Assistant-3
Brock University
St. Catharines, ON · Main Campus (Employees)
Full-time
Reporting to the Faculty Service Manager, the Administrative Assistant provides frontline service and comprehensive administrative support to faculty leadership, staff, and students. The…
Added 3 days ago
Assistant Catering Manager | Full-Time | Spruce Meadows
Oak View Group
Calgary, AB
Full-time
The Assistant Catering Manager provides support and assistance with Catering activities as well, aiding the other department managers in the profitable management of food & beverage…

Ricoh

Events & Service Desk Coordinator

Burnaby, BC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Senior On-Site Service Specialist

Key Responsibilities:

Efficiently manage the ticketing system by creating, tracking, and following up on service requests to ensure timely resolution. Maintain accurate records, generate regular reports, and escalate issues as needed to meet service-level expectations.
Support initiatives associated with on-site events by coordinating logistics, preparing spaces, and assisting with execution to ensure events run smoothly and align with workplace standards.
Conduct daily walkthroughs of the studio to ensure a high standard of presentation at all times. This includes monitoring tidiness, checking supply levels, identifying maintenance or cleanliness issues, and coordinating corrective actions promptly.
Provide on-site support to the Workplace Specialist, Events Manager, and Ricoh Site Manager for programs, services, meetings, and events. Take ownership of signage and graphics, including setup, placement, updates, and removal as required.
Support concierge services and the company store by assisting with day-to-day operations, responding to employee inquiries, and ensuring a positive customer experience.
Manage restocking and ordering of stationery and supplies for copy and common areas. Monitor inventory levels, place orders in a timely manner, and ensure supplies are well-organized and readily available.
Support events programming, including room setup, furniture arrangement, audiovisual coordination, and post-event tear-down to restore spaces efficiently.
Collaborate with the Workplace Experience team by supporting various operational needs, completing delegated tasks, and assisting with special projects to enhance the overall workplace experience.
Assist other Ricoh service areas as needed, providing cross-functional support based on direction from the Ricoh Manager and Assistant Manager to ensure seamless service delivery across the site.

Skills and attributes

Exemplary customer service skills.
Good knowledge of MS Excel and Google sheets.
Mobile and flexible to accommodate requests.
High level of pride for workplace appearance.
Proactively sees and acts upon opportunities for workplace improvements.
Strong communication skills ~ verbal and written.
Strong organizational skills and collaborative work style required.
Dependable and accountable.
Self-motivated and able to work independently.
Able to prioritize and deal effectively with numerous deadlines and constantly changing priorities.
Team player
Able to lift 50 lbs.

Job description includes but is not limited to the tasks and responsibilities outlined in this document.

It is subject to change at any time.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Apply About employer

More about this job

Responsibilities

The Events & Service Desk Coordinator manages the ticketing system, coordinates on-site event logistics, and ensures the workplace environment meets high presentation standards. They also support concierge services, inventory management, and provide cross-functional assistance to the Workplace Experience team.

Requirements

Candidates should possess strong customer service, communication, and organizational skills, along with proficiency in MS Excel and Google Sheets. The role requires the ability to work independently, manage changing priorities, and lift up to 50 lbs.

Skills

Customer service
Ticketing system management
Event coordination
Inventory management
MS Excel
Google Sheets
Communication skills
Organizational skills
Problem solving
Time management
Attention to detail
Teamwork
Physical stamina

Benefits

Medical insurance
Dental insurance
Life insurance
Disability insurance
Retirement plan
Tuition assistance
Paid vacation
Paid holidays

Visa sponsorship

Not detected in the job text

Keywords

Ticketing system
Service desk
Event logistics
Concierge services
Inventory management
Workplace experience
MS Excel
Google Sheets
Customer experience
Facility maintenance
Signage
Audiovisual coordination
Administrative support
Operational support

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