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Added 3 mins ago
Business Development Manager, Smart Buildings - Western Canada
Siemens
Calgary, AB · AB · Vancouver, BC
…and decision-making, helping you become a trusted partner in customer…
Added 3 mins ago
Senior Manager, ALM Risk Modelling
Scotiabank
Toronto, ON
…physics, and computer science to foster creative approaches to customer behaviour modelling, such as mortgage prepayment and deposit…
Added 3 mins ago
Manager, Change Management (English/Spanish), International Commercial Banking - Toronto
Scotiabank
Toronto, ON
Act as an expert on our customer operations, internal and customer escalations, and drive process improvements with the goal of keeping our customers happy – even when things go wrong
Added 3 mins ago
Inside Customer Service Rep. Manager
Grainger Businesses
Leamington, ON · Windsor, ON
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 3 mins ago
S
AZ Delivery Associate - Cochrane
Sysco
Mississauga, ON · Sysco Central Ontario
- Full-time
…distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the…
Added 3 mins ago
Senior Manager, Change Management
Hydro One Networks Inc
Toronto, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 6 mins ago
PC
Accounting Advisory & Client Success Manager
Plugged-IN CPA Accounting and Tax
Fredericton, NB
- Full-time
Your initial priorities will be onboarding, implementations, and client success. As you become established, you’ll also strengthen our team’s technical capabilities, develop training and…
Added 6 mins ago
TU
Residence Life Manager
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…responsible to provide support services that foster student learning, success and strong student communities through meaningful orientation and transition experiences. Establishes a climate…
Added 6 mins ago
I
Customer Experience Leader
Indigo
London, ON
- $18.6 to $23.25 CAD / hour
- Full-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 6 mins ago
DP
Senior Property Manager
Drake Property Management
Vaughan, ON
- Full-time
Reporting to the Regional Manager, this role acts as the primary business leader for the assigned portfolio and is accountable for achieving occupancy, revenue, expense management, and Net…
Added 6 mins ago
I
Product Operations Manager - GTA
Indigo
Toronto, ON
- $52,500 to $69,000 CAD / year
- Full-time
The Product Operations Manager is a key driver of product operations processes and results, fostering a high-performance, customer-focused environment where employees build their…
Added 21 mins ago
M
Software Engineer II
Marqeta
Remote, Canada
- Full-time
- Remote
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping…
Added 21 mins ago
S
Manager, Global P2C Innovation Readiness & Enablement
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 21 mins ago
Buyer Planner TCA
Taco Family of Companies
Milton, ON
Advises management of all price increases and reductions. Assists Operations Manager with all vendor price negotiations as required.
Added 37 mins ago
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Manager, Customer Experience Trainee
TD
Red Deer, AB
- Full-time
…providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience Trainee and offer your…
Added 38 mins ago
IG
Scheduler
Insight Global
Canada
- Contract
Cultural Alignment: Champion and embed core cultural principles (Customer Success, Growth Mindset, etc.) as we scale globally.
Added 38 mins ago
TH
Assistant Store Manager - Bracebridge
The Home Depot Canada
Bracebridge, ON
- Full-time
…their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that…
Added 38 mins ago
RI
Regional Safety Manager
Railserve, Inc.
AB · Edmonton, AB
- Full-time
Railserve is seeking a Regional Safety Manager to lead our Environmental, Health & Safety (EH&S) program across U.S. and Canadian operations. This role is critical to driving a strong…
Added 38 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Toronto, ON
- $21.5 CAD / hour
- Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 39 mins ago
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Operations Officer II
TD
Markham, ON
- Full-time
Provide a broad range of operational support and perform general to specialized transactions and/or other processing activities for own Operations function.
Added 39 mins ago
Regional Director - Dental Clinic Support
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Added 39 mins ago
Corporate Store Key Holder - Temporary
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Ottawa, ON · NEPEAN, ON
…retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our…
Added 39 mins ago
Cross Iron Mills (14) - Keyholder
Zwilling J.A. Henckels Canada Ltd
AB
Are you ready to play a pivotal role in the success of our retail store? Join Zwilling Canada as a Keyholder and contribute to achieving our store objectives through exceptional customer…
Added 39 mins ago
Vaughan (4) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Vaughan, ON
Are you ready to play a pivotal role in the success of our retail store? Join Zwilling Canada as a Keyholder and contribute to achieving our store objectives through exceptional customer…
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Tsawwassen Mills - Keyholder
Zwilling J.A. Henckels Canada Ltd
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Are you ready to play a pivotal role in the success of our retail store? Join Zwilling Canada as a Keyholder and contribute to achieving our store objectives through exceptional customer…

Closed listing

Ricoh

Events & Service Desk Coordinator

Burnaby, BC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Posting language: English
Posted: Aug 14, 2026

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Original job description

Archived listing. The details below describe a past opening.

Senior On-Site Service Specialist

Key Responsibilities:

Efficiently manage the ticketing system by creating, tracking, and following up on service requests to ensure timely resolution. Maintain accurate records, generate regular reports, and escalate issues as needed to meet service-level expectations.
Support initiatives associated with on-site events by coordinating logistics, preparing spaces, and assisting with execution to ensure events run smoothly and align with workplace standards.
Conduct daily walkthroughs of the studio to ensure a high standard of presentation at all times. This includes monitoring tidiness, checking supply levels, identifying maintenance or cleanliness issues, and coordinating corrective actions promptly.
Provide on-site support to the Workplace Specialist, Events Manager, and Ricoh Site Manager for programs, services, meetings, and events. Take ownership of signage and graphics, including setup, placement, updates, and removal as required.
Support concierge services and the company store by assisting with day-to-day operations, responding to employee inquiries, and ensuring a positive customer experience.
Manage restocking and ordering of stationery and supplies for copy and common areas. Monitor inventory levels, place orders in a timely manner, and ensure supplies are well-organized and readily available.
Support events programming, including room setup, furniture arrangement, audiovisual coordination, and post-event tear-down to restore spaces efficiently.
Collaborate with the Workplace Experience team by supporting various operational needs, completing delegated tasks, and assisting with special projects to enhance the overall workplace experience.
Assist other Ricoh service areas as needed, providing cross-functional support based on direction from the Ricoh Manager and Assistant Manager to ensure seamless service delivery across the site.

Skills and attributes

Exemplary customer service skills.
Good knowledge of MS Excel and Google sheets.
Mobile and flexible to accommodate requests.
High level of pride for workplace appearance.
Proactively sees and acts upon opportunities for workplace improvements.
Strong communication skills ~ verbal and written.
Strong organizational skills and collaborative work style required.
Dependable and accountable.
Self-motivated and able to work independently.
Able to prioritize and deal effectively with numerous deadlines and constantly changing priorities.
Team player
Able to lift 50 lbs.

Job description includes but is not limited to the tasks and responsibilities outlined in this document.

It is subject to change at any time.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

About employer

More about this job

Responsibilities

The Events & Service Desk Coordinator manages the ticketing system, coordinates on-site event logistics, and ensures the workplace environment meets high presentation standards. They also support concierge services, inventory management, and provide cross-functional assistance to the Workplace Experience team.

Requirements

The ideal candidate possesses strong customer service, organizational, and communication skills, with proficiency in MS Excel and Google Sheets. They must be dependable, self-motivated, and capable of lifting 50 lbs to handle furniture and event setups.

Skills

Customer service
Ticketing system management
Event coordination
Logistics
Inventory management
MS Excel
Google Sheets
Communication
Organizational skills
Problem solving
Time management
Collaboration
Attention to detail
Multitasking

Benefits

Medical insurance
Dental insurance
Life insurance
Disability insurance
Retirement plan
Tuition assistance
Paid vacation
Paid holidays

Visa sponsorship

Not detected in the job text

Keywords

Ticketing system
Event logistics
Concierge services
Inventory management
MS Excel
Google Sheets
Workplace experience
Customer experience
Signage
Audiovisual coordination
Facility maintenance
Administrative support
Operational support
Cross-functional support
Ricoh

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