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Added 13 mins ago
On-site Electrician Foreman
Merit for Jobs
Brockville, ON
Full-time
Our valued Member is looking for an experience Electrical Foreman to lead crews, manage projects, and ensure work is completed safely, on time, and on budget. This is a hands-on leadership…
Added 13 mins ago
Designated Master Electrician
Merit for Apprenticeship
Peterborough, ON
Full-time
Our member company, Flanagan and Sun, are looking for a Master Electrician to join their team in Peterborough, ON.
Added 13 mins ago
On-site Electrician Foreman
Merit for Training
Brockville, ON
Full-time
Our valued Member is looking for an experience Electrical Foreman to lead crews, manage projects, and ensure work is completed safely, on time, and on budget. This is a hands-on leadership…
Added 13 mins ago
Designated Master Electrician
Merit for Jobs
Peterborough, ON
Full-time
Our member company, Flanagan and Sun, are looking for a Master Electrician to join their team in Peterborough, ON.
Added 13 mins ago
Designated Master Electrician
Merit for Training
Peterborough, ON
Full-time
Our member company, Flanagan and Sun, are looking for a Master Electrician to join their team in Peterborough, ON.
Added 13 mins ago
On-site Electrician Foreman
Merit for Apprenticeship
Brockville, ON
Full-time
Our valued Member is looking for an experience Electrical Foreman to lead crews, manage projects, and ensure work is completed safely, on time, and on budget. This is a hands-on leadership…
Added 13 mins ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 13 mins ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 13 mins ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 1 hour ago
Deli - Clerk MDS Production (Grid B) SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Surrey, BC
About Safeway: Safeway grocery stores provide an exceptional food shopping experience to consumers from Vancouver, British Columbia to Thunder Bay, Ontario. We are the newest member of…
Added 4 hours ago
Warehouse Operations Manager
GEODIS
Oshawa, ON
Full-time
The Operations Manager is a key member of the leadership team responsible for overseeing all aspects of warehouse operations as it pertains to inventory integrity, order fulfillment, and…
Added 4 hours ago
Assistant Store Manager
Levi Strauss & Co.
BC · West Vancouver, BC, CAN
Full-time
Supervises store team in the absence of another member of management.
Added 5 hours ago
Regional Director, Cleaning Services
BGIS
Toronto, ON
Full-time
Key Responsibilities: Functioning as a core member of the Executive team to provide guidance and leadership to Management and advise Executive team to assist in helping the company achieve…
Added 6 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 6 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 6 hours ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 9 hours ago
Product Owner, Data & Integration (12-month contract)
Canada Goose
Toronto, ON
Full-time
…value for employees, consumers, and the business. As a critical member of the Data Architecture, Automation & AI team, this role requires a deep understanding of data ecosystem, strong…
Added 10 hours ago
Regional Director, Cleaning Services
BGIS
Toronto, ON
Full-time
Key Responsibilities: Functioning as a core member of the Executive team to provide guidance and leadership to Management and advise Executive team to assist in helping the company achieve…
Added 12 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 12 hours ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 12 hours ago
Retail Sales Representative
Acosta
Toronto, ON
Part-time
As a member of Mosaic's Campbells, B&G and Coke Nutritional Beverage (SHARED) sales team, you will be responsible for the in-store execution of weekly program priorities across grocery and…
Added 13 hours ago
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
Part-time
The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing…
Added 14 hours ago
Dietary Aide AgeCare Royal Oak
AgeCare
Kingsville, ON · AgeCare Royal Oak
Part-time
Apply today to become a valued member of our team!
Added 14 hours ago
YVR - Barista
Paradies Lagardère
Vancouver, BC
Part-time
…friendly, and efficient service with a smile to customers and team members. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class,…
Added 15 hours ago
Part time sales lead Famous Footwear CAN
Caleres
Oshawa, ON
Part-time
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture…

Ricoh

Field Service Technician

Victoria, BC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 10, 2026

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Original job description

***This role is based in Victoria*****

Field Service Technician / Senior Field Representative, Technology Services – Victoria

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities:

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications:

Post-Secondary Education in the area of technical specialization

Knowledge, Skills and Abilities:

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements:

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Apply About employer

More about this job

Responsibilities

The Field Service Technician is responsible for the installation, diagnostics, and repair of complex multi-functional office equipment at various customer locations. They must manage their own parts inventory, maintain professional customer relationships, and complete all required administrative tasks accurately.

Requirements

Candidates must possess post-secondary education in a technical field and have a strong working knowledge of electro-mechanical devices. A valid driver's license and the physical ability to lift up to 50 pounds and move equipment on wheels are required.

Skills

Electro-mechanical repair
Electronics troubleshooting
Customer service
Technical diagnostics
Inventory management
Mechanical aptitude
Time management
Verbal communication
Problem solving
Technical documentation
Fine-motor skills
Territory management

Benefits

Medical insurance
Dental insurance
Life insurance
Disability insurance
Retirement plan
Tuition assistance
Paid vacation
Paid holidays

Visa sponsorship

Not detected in the job text

Keywords

Field Service Technician
Multi-Function Printers
Electro-mechanical
Electronics
Diagnostics
Installation
Inventory Management
Customer Satisfaction
Troubleshooting
Technical Training
Mechanical Aptitude
Ricoh
Hardware Repair
Territory Management
Technical Manuals

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