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Added 2 mins ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Post Secondary Education (College Diploma or University Degree) preferred or 3-5 years of relevant experience.
Added 2 mins ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Experience with electrical / technology suppliers or semi-conductor market
Added 2 mins ago
Master Data Mgmt Analyst
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Bolton, ON
Full-time
Post-secondary education or equivalent experience
Added 2 mins ago
SAS Exam Proctor
Concordia University of Edmonton
AB · Edmonton, AB
Full-time
Minimum 2 years work experience required; experience in a post-secondary setting is an asset
Added 2 mins ago
Part-Time Budget Officer, International Education Centre
Algonquin College of Applied Arts and Technology
Ottawa, ON
Part-time
Reporting to the Finance Manager of the International Education Centre (IEC) the incumbent overseas the day-to-day financial operation within the IEC. The incumbent is involved with the…
Added 4 mins ago
Manager, Record to Report – North America
Nutreco
Okotoks, AB
Full-time
Champion automation initiatives and leverage technology to improve productivity and reporting accuracy.
Added 4 mins ago
Account Manager (Bilingual)
FabStation
Remote, Canada
$100,000 to $130,000 CAD / year
Full-time · Remote
Post-secondary education in Business or related fields or an equivalent combination of education and experience.
Added 4 mins ago
Technical Privacy Analyst
Iconic Wineries of British Columbia
Vancouver, BC
Full-time
Post secondary education in computer science, information systems, business, law, cybersecurity, or related field of study.
Added 4 mins ago
Criminal Courtworker
Native Counselling Services of Alberta
St. Paul, AB
Up to $49,980 CAD / year
Full-time
Possess post secondary education in social work, criminology, related field and extensive experience working with Indigenous individuals with complex needs.
Added 4 mins ago
Business Training Consultant
CIBC
Toronto, ON · Vancouver, BC
Full-time
You have a degree in post-secondary education in Adult Education; Instructional Design; Applied Arts or English; Electronic Communications; Multi-Disciplinary Curriculum, Technical/…
Added 4 mins ago
A&T Co-op Student
RTX
Midland, ON
Full-time
Current enrollment in post-secondary education preferable with Electrical Engineering or Mechanical Engineering background
Added 1 hour ago
Manager, Enterprise Portfolio Governance
Scotiabank
Toronto, ON
…quality, transparency, consistency, and traceability of portfolio information. The incumbent works across EDO, CIO organizations, Divisional Portfolio Management Offices (DPMOs), Finance,…
Added 1 hour ago
Executive Assistant to VC & MD
CIBC
Toronto, ON
Full-time
…anticipate needs, provide timely updates with relevant background information, and take initiative to maximize productivity for both the Executives and the broader team. Your expertise in…
Added 1 hour ago
Business Development Associate, Wealth Management
Canaccord Genuity Group Inc.
Toronto, ON
Full-time
…supports its advisors with in-house specialists across operations, technology, marketing, financial planning, and estate and insurance…
Added 1 hour ago
Chief of Staff
Stelumar Advanced Manufacturing Inc.
Canada
Full-time
Post-secondary education in engineering, business, finance, economics, or a related field.
Added 1 hour ago
BUSINESS PROG & SOLUTIONS SPECIALIST(Full Stack Software Specialist)
City of Toronto
Toronto, ON
Shift Information: Monday to Friday, 35 hours per week
Added 1 hour ago
Executive Assistant
ProxyLink
Toronto, ON
Full-time
Post-secondary education in business administration, labour and employment relations, organizational management, or a related discipline is an asset.
Added 1 hour ago
Junior P&C/SCADA Engineer
CIMA+
Edmonton, AB
Full-time
Detailed Engineering Deliverables: Prepare and update secondary design packages for substations and utility power systems, including single-line diagrams (SLDs), three-line AC diagrams,…
Added 1 hour ago
Law Clerk
ProxyLink
Oakville, ON
Full-time
…service agreements, licensing agreements, marketing agreements, technology agreements, and other commercial…
Added 1 hour ago
Learning Operations (HR) Co-op Student
Loblaw Companies Limited
Brampton, ON
Full-time
Currently enrolled in a post-secondary co-op program in Human Resources, Business, Education, Learning & Development, Communications, Data Analytics, or a related field.
Added 1 hour ago
Senior Estimator
Amico
Toronto, ON · North York, ON
Full-time
Post secondary degree/diploma/certificate or equivalent in Civil Engineering or related field; or equivalent combination of education and experience.
Added 2 hours ago
Cybersecurity Architect (Governance, Risk and Compliance)
Centennial College
Toronto, ON · Greater Toronto Area, Canada
$51.95 to $60.02 CAD / hour
Full-time
Remain current on higher education technology directions. Work with user groups from other higher education organizations to help identify and communicate opportunities for students,…
Added 2 hours ago
Field Sales Specialist
World AI Group
Toronto, ON · Greater Toronto Area, Canada
Contract
Post-secondary education in Business, Marketing, Technology, or a related field is preferred, but equivalent experience will be considered.
Added 2 hours ago
Development Planner
Sturgeon County
Morinville, AB
Full-time
…major-project planning, development process improvements and the use of technology in those improvements, Land Use Bylaw updates, development policy reviews, service standards, application…
Added 2 hours ago
Senior Business Analyst (12-month contract)
The Canada Life Assurance Company
Winnipeg, MB · Toronto, ON
Post-secondary education in business or a similar/related field, or equivalent experience

Ricoh

Field Service Technician

Victoria, BC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 10, 2026

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Original job description

***This role is based in Victoria*****

Field Service Technician / Senior Field Representative, Technology Services – Victoria

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities:

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications:

Post-Secondary Education in the area of technical specialization

Knowledge, Skills and Abilities:

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements:

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Apply About employer

More about this job

Responsibilities

The Field Service Technician is responsible for the installation, diagnostics, and repair of complex multi-functional office equipment at various customer locations. They must manage their own parts inventory, maintain professional customer relationships, and complete all required administrative tasks accurately.

Requirements

Candidates must possess post-secondary education in a technical field and have a strong working knowledge of electro-mechanical devices. A valid driver's license and the physical ability to lift up to 50 pounds and move equipment on wheels are required.

Skills

Electro-mechanical repair
Electronics troubleshooting
Customer service
Technical diagnostics
Inventory management
Mechanical aptitude
Time management
Verbal communication
Problem solving
Technical documentation
Fine-motor skills
Territory management

Benefits

Medical insurance
Dental insurance
Life insurance
Disability insurance
Retirement plan
Tuition assistance
Paid vacation
Paid holidays

Visa sponsorship

Not detected in the job text

Keywords

Field Service Technician
Multi-Function Printers
Electro-mechanical
Electronics
Diagnostics
Installation
Inventory Management
Customer Satisfaction
Troubleshooting
Technical Training
Mechanical Aptitude
Ricoh
Hardware Repair
Territory Management
Technical Manuals

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