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Added 7 days ago
PE
Comm/Data Technician
Poirier Electric
Windsor, ON
- Full-time
Role Description The Comm/Data Technician is a full-time, on-site role based in Windsor, ON, responsible for installing, maintaining, and troubleshooting communication and data cabling…
Added 7 days ago
WB
Technician Supervisor - Operations and Maintenance
Waterloo Biofilter Systems Inc.
ON · Ontario, Canada
- $70,000 to $95,000 CAD / year
- Full-time
To qualify, you will need 5+ years of experience leading and managing people, ideally within a service-related environment. You will also need a valid driver's licence and the ability to…
Added 7 days ago
WB
Technician Supervisor - Operations and Maintenance
Waterloo Biofilter Systems Inc.
Guelph, ON
- $70,000 to $95,000 CAD / year
- Full-time
To qualify, you will need 5+ years of experience leading and managing people, ideally within a service-related environment. You will also need a valid driver's licence and the ability to…
Added 7 days ago
MI
Industrial Field Service Technician
Mettler-Toledo International, Inc
Windsor, ON
- Full-time
As a Field Service Technician you will troubleshoot and repair industry related products, perform calibrations and preventative maintenance duties, resolve first line customer service…
Added 7 days ago
R
Field Services Technician
Ricoh
Winnipeg, MB
- Full-time
As a Production Service Technician, you will be part of a Team that is responsible for providing 24/7 maintenance on Ricoh Continuous Forms High Speed Color , Printer , Hunkeler Post…
Added 18 days ago
Regional Field Service Technician - Greater Toronto Area, ON
Laitram
Canada
Intralox has a position available for SERVICE+ Technician centered in the Greater Toronto Area, ON Canada area. This position requires a strong mechanical background to provide technical…
Added 19 days ago
SA
Senior Service Technician
Safeguard Access Products Inc.
Cambridge, ON
- Full-time
This is a full-time on-site role for a Senior Field Service Technician based in Southwestern Ontario. We are looking for support in the following areas: Windsor, London, Kitchener-Waterloo,…
Added 19 days ago
Regional Field Service Technician - Greater Toronto Area, ON
Intralox
Canada
Intralox has a position available for SERVICE+ Technician centered in the Greater Toronto Area, ON Canada area. This position requires a strong mechanical background to provide technical…
Added 19 days ago
CO
Windsor Police Service, Manager of Fleet and Logistics
City of Windsor
Windsor, ON
- Full-time
Specific training/knowledge pertaining to police vehicles and equipment and Certified Automotive Service Technician 310S is an asset.
Added 19 days ago
CO
Windsor Police Service, Manager of Fleet and Logistics
City of Windsor
Windsor, ON
- Full-time
Specific training/knowledge pertaining to police vehicles and equipment and Certified Automotive Service Technician 310S is an asset.
Added 26 days ago
BG
Foreman - Heavy Equipment Technician - Construction & Forestry (Windsor)
Brandt Group of Companies
Oldcastle, ON
- Full-time
…dispatch of technicians, providing quality repair work for the Service Department, advising and making recommendations to the Service Manager regarding technician skills and training…
Added 27 days ago
BG
Field Heavy Equipment Technician - Construction & Forestry (Windsor)
Brandt Group of Companies
Oldcastle, ON
- Full-time
Brandt is currently seeking a Field Heavy Equipment Technician for our Windsor Construction & Forestry location.
Added 1 month ago
CC
Supervisor, Field Operations
Cogeco Connexion
Windsor, ON
- Full-time
…onboarding of new staff. Also acts as ”right hand” to the Manager, Field Operations and supports all employees relations. It is expected all work functions are performed in a manner to…
Added 1 month ago
C
Supervisor, Field Operations
Cogeco
Windsor, ON
- Full-time
…onboarding of new staff. Also acts as ”right hand” to the Manager, Field Operations and supports all employees relations. It is expected all work functions are performed in a manner to…
Added 1 month ago
CR
Medical Supply Technician ll
Canadian Red Cross
Grand Falls-Windsor, NL
- Full-time
The Medical Supply Technician II is responsible for the maintenance, repair, inspection, and delivery of medical equipment within the Health Equipment Loan Program (HELP). This role ensures…
Added 2 months ago
RM
Data Center Technician - Canada - Windsor - On-site
Reboot Monkey
Windsor, ON
- Full-time
As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation,…
Added 2 months ago
RM
Data Center Technician - Canada - Windsor - On-site
Reboot Monkey
Windsor, ON
- Other
As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation,…
Added 1 month ago
VD
Junior Overhead Door Technician
Ventri Door Technologies
Windsor, ON
- Full-time
We are currently looking for a Junior Overhead Door Technician to join our growing Service Team based out of our Windsor branch. This is a field-based role where you'll work on overhead…
Added 1 month ago
PR
Lead Technician
PuroClean Restoration Windsor-Essex
Amherstburg, ON
- Full-time
Location: Amherstburg and Windsor-Essex County, Ontario
Added 1 month ago
Civil Specialist
Rogers Communications
London, ON
Technical Operations in Ontario is hiring for our Civil Specialist role in Southern Ontario, covering the area from Windsor/Sarnia to Niagara Falls. This individual will coordinate the…
Added 2 months ago
BM
Appliance Repair Technician
Bridgepoint Maintenance
Windsor, ON
- Internship
…companies across Ontario. Our technicians complete thousands of service appointments every year across multiple trades, helping keep homes safe, functional, and ready for everyday…
Added 2 months ago
BM
Plumber
Bridgepoint Maintenance
Windsor, ON
- Internship
Bridgepoint Maintenance is growing its residential field service team and is looking for experienced Plumbers who can work independently, communicate professionally, and deliver quality…
Added 2 months ago
BM
HVAC Technician
Bridgepoint Maintenance
Windsor, ON
- Full-time
Build Your Career in Residential Field Service
Added 4 months ago
I
Regional Field Service Technician - Greater Toronto Area, ON
Intralox
Toronto, Ontario
- Full-time
Intralox has a position available for SERVICE+ Technician centered in the Greater Toronto Area, ON Canada area. This position requires a strong mechanical background to provide technical…

No more jobs.

Ricoh

Field Services Technician

Winnipeg, MB, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 3 years related experience, including a minimum of 2 years as a Technology Service Consultant II
Posting language: English
Posted: Oct 13, 2026

Original job description

Production Service Technician, Winnipeg (on-site role)

Are you customer focused? Are you organized and thrive in a fast-paced environment? Do you have a unique interest in servicing and supporting Production printing Solutions? If so, then read on because we may have just the right opportunity for you!

As a Production Service Technician, you will be part of a Team that is responsible for providing 24/7 maintenance on Ricoh Continuous Forms High Speed Color , Printer , Hunkeler Post Processing finishing and Ricoh Production Cutsheet Printer with a Fiery Front end for a Customer located in Windsor ON. You will perform installs, corrective and corrective and preventative maintenance procedures for these complex printer solutions.

Job Duties & Responsibilities:

Performs a full range of servicing and repair service procedures including troubleshooting, diagnostics, repair, installation, removal and retrofits of a core set of highly complex Ricoh High Speed Color Inkjet Press , Ricoh Production Color Toner base Press with Digital Front ends at the customer site in Winnipeg, MB
Demonstrates required digital competencies associated with assigned products and level assignment.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Continue obtaining necessary training to remain current on all technical aspects of PPS systems
Escalating unresolved problems according to predefined service procedures and as per escalation process
Performing installations, deinstallations, and/or relocations at customer site.
Ensuring continuous availability in order to provide service on a 24/7 basis including on standby
Maintaining parts inventory, diagnostic and physical tools.
Effectively executes all required territory management and call handling procedures.
Works closely with sales partners to maximize equipment leads and upgrade opportunities.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.

Customer Service

Maintaining excellent customer satisfaction, building strong relationships, and exceeding Customer Expectations
Effectively handles the most difficult customer situations.
Acts as a communication link on unresolved technical problems/issues.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.

Qualifications:

Post-Secondary Education in the area of technical specialization

Minimum of 3 years related experience, including a minimum of 2 years as a Technology Service Consultant II
Requires 1 Industry Certification and sustained (at least 2 years) of meets or exceeds performance level. (CompTIA Net+ or CompTIA A+)

Knowledge, Skills and Abilities:

Requires an excellent working knowledge of electro-mechanical devices and electronics
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Strong interpersonal and verbal communications skills
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements:

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call will be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service-related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

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More about this job

Responsibilities

The technician is responsible for providing 24/7 maintenance, installation, and repair of complex Ricoh production printing solutions at customer sites. They must manage territory inventory, build strong customer relationships, and escalate unresolved technical issues according to company procedures.

Requirements

Candidates must have post-secondary education in a technical field and at least 3 years of related experience, including 2 years as a Technology Service Consultant. A valid driver's license and at least one industry certification such as CompTIA Net+ or A+ are required.

Skills

Troubleshooting
Diagnostics
Repair
Installation
Preventative maintenance
Electro-mechanical systems
Electronics
Inventory management
Technical documentation
Mechanical aptitude
Time management
Fine-motor skills
Territory management
Digital competencies

Visa sponsorship

Not detected in the job text

Keywords

Field Services Technician
Ricoh
Production Printing
Inkjet Press
Toner Press
Hunkeler
Fiery Front End
CompTIA Net+
CompTIA A+
Electro-mechanical
Preventative Maintenance
Diagnostics
Inventory Management
Territory Management
Technical Support
Hardware Installation
Customer Satisfaction
Mechanical Aptitude
Electronics
On-call
Shift Work

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