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Ricoh

Responsable comptes stratégiques – Secteur Public

Montreal, QC, Canada

Job type: Full-time
Posting language: English · French
Posted: Aug 28, 2026

Apply About employer

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Original job description

English section of this bilingual listing.

The Strategic Account Executive -Public Sector plays a key role in solving customers' critical business challenges while developing new business relationships and expanding existing ones. This individual seeks to understand each customer's business environment and align the appropriate Ricoh solutions to their strategic objectives by building relationships with decision-makers and key influencers. The primary responsibility of this role is to drive strategic direction, business growth, and overall results.

Key Responsibilities

Identify, qualify, and develop new business opportunities through proactive prospecting activities, both by phone and in person.
Understand customers' business environments and build long-term relationships with decision-makers and key stakeholders.
Identify customers' business initiatives and articulate how Ricoh's solutions and services can help achieve their desired business outcomes.
Analyze and understand organizational structures, priorities, policies, and procurement processes specific to the public sector.
Apply a consultative, value-based sales approach by aligning Ricoh solutions with each customer's business challenges and strategic objectives.
Develop and present strategic business development plans in collaboration with internal stakeholders, including leadership, subject matter experts, operations, legal, and support teams.
Lead and coordinate responses to complex Requests for Proposals (RFPs) and tender opportunities.
Leverage sales and business intelligence tools such as CRM, LinkedIn, Power BI, Hoovers, and other research platforms to identify and develop new business opportunities.
Manage complex negotiations and strategic sales cycles while coordinating efforts across legal, leadership, and cross-functional teams.
Demonstrate exceptional communication, presentation, and influencing skills with both customers and internal stakeholders.

Qualifications (Education, Experience & Certifications)

Bachelor's degree or equivalent combination of education and experience.
Minimum of 5 years of sales experience in a B2B, information technology, or consultative selling environment.
Bilingual (English & French)
Established network and relationships within the Quebec public sector market.
Experience working with public and parapublic sector organizations is considered an asset.

Additional Requirements

Valid driver's license and reliable vehicle required (with automobile insurance in accordance with Ricoh policy).
Excellent verbal and written communication skills, including strong reporting and forecasting capabilities.
Knowledge of document management solutions and workflows is considered an asset.

Disclaimer

The responsibilities listed above are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities, skills, efforts, or working conditions associated with the position.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Read the full bilingual original

Responsable comptes stratégiques – Secteur Public - Québec / Gestionnaire de comptes 2

Le ou la gestionnaire de comptes joue un rôle clé dans la résolution des défis d'affaires critiques des clients et dans le développement de nouvelles relations d'affaires ainsi que l'expansion de relations existantes. Cette personne cherche à bien comprendre l'environnement du client et à aligner les solutions Ricoh appropriées sur ses objectifs stratégiques en développant des relations avec les décideurs et les influenceurs. Le titulaire de ce poste a comme responsabilité première la direction stratégique, la croissance et les résultats.

Responsabilités principales

Identifier, qualifier et développer de nouvelles opportunités d’affaires grâce à une approche proactive de prospection, tant par téléphone qu’en personne.
Comprendre l’environnement d’affaires des clients et établir des relations durables avec les décideurs et les principales parties prenantes.
Déterminer les initiatives d’affaires du client et expliquer, selon la vision de Ricoh, comment les services peuvent mener aux résultats d’affaires souhaités.
Analyser et comprendre les structures organisationnelles, les priorités, les politiques et les processus d’approvisionnement propres au secteur public.
Appliquer une approche de vente consultative axée sur les résultats d’affaires, en alignant les solutions Ricoh sur les enjeux et les objectifs de chaque client.
Élaborer et présenter des plans stratégiques de développement des affaires en collaboration avec les intervenants internes, notamment les gestionnaires, les conseillers, les équipes opérationnelles, les services juridiques et les groupes de soutien.
Examiner et piloter les réponses aux appels d’offres et aux demandes de propositions complexes.
Utiliser efficacement les principaux outils de vente et d’intelligence d’affaires tels que CRM, LinkedIn, Power BI, Hoovers et autres plateformes de recherche afin d’identifier et de développer de nouvelles opportunités.
Gérer des négociations complexes et des cycles de vente stratégiques, tout en assurant la coordination entre les équipes juridiques, la direction et les différentes parties prenantes.
Faire preuve d’excellentes aptitudes en communication, en présentation et en influence, tant auprès des clients que des partenaires internes.

Qualifications (formation, expérience et certifications)

Baccalauréat ou expérience équivalente requise.
Minimum de 5 ans d'expérience en vente dans un environnement B2B, en technologies de l'information ou en vente consultative.
Bilingue (Français & Anglais).
Relations et contacts établis sur le marché du secteur public pour la province de Québec.
Expérience de travail avec secteur public et parapublic, un atout.

Autres

Permis de conduire valide et véhicule fiable requis (et assurance auto conformément à la politique de Ricoh)
Excellentes compétences en communication à l’oral et par écrit, y compris d’excellentes compétences en production de rapports et en prévisions
Connaissance des solutions et processus de gestion des flux documentaires, un atout.

Avis

Les responsabilités énumérées ci-dessus visent à décrire la nature générale du poste et ne constituent pas une liste exhaustive des tâches, compétences, efforts ou conditions de travail associés à celui-ci.

Strategic Account Executive - Public Sector - Quebec / Account Manager 2

Key Responsibilities

Identify, qualify, and develop new business opportunities through proactive prospecting activities, both by phone and in person.
Understand customers' business environments and build long-term relationships with decision-makers and key stakeholders.
Identify customers' business initiatives and articulate how Ricoh's solutions and services can help achieve their desired business outcomes.
Analyze and understand organizational structures, priorities, policies, and procurement processes specific to the public sector.
Apply a consultative, value-based sales approach by aligning Ricoh solutions with each customer's business challenges and strategic objectives.
Develop and present strategic business development plans in collaboration with internal stakeholders, including leadership, subject matter experts, operations, legal, and support teams.
Lead and coordinate responses to complex Requests for Proposals (RFPs) and tender opportunities.
Leverage sales and business intelligence tools such as CRM, LinkedIn, Power BI, Hoovers, and other research platforms to identify and develop new business opportunities.
Manage complex negotiations and strategic sales cycles while coordinating efforts across legal, leadership, and cross-functional teams.
Demonstrate exceptional communication, presentation, and influencing skills with both customers and internal stakeholders.

Qualifications (Education, Experience & Certifications)

Bachelor's degree or equivalent combination of education and experience.
Minimum of 5 years of sales experience in a B2B, information technology, or consultative selling environment.
Bilingual (English & French)
Established network and relationships within the Quebec public sector market.
Experience working with public and parapublic sector organizations is considered an asset.

Additional Requirements

Valid driver's license and reliable vehicle required (with automobile insurance in accordance with Ricoh policy).
Excellent verbal and written communication skills, including strong reporting and forecasting capabilities.
Knowledge of document management solutions and workflows is considered an asset.

Disclaimer

Come Create at Ricoh:

Invest in Yourself:

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Apply About employer

More about this job

Responsibilities

The Strategic Account Executive is responsible for driving business growth and managing strategic relationships within the public sector. They will lead complex sales cycles, coordinate RFP responses, and align Ricoh's solutions with client business objectives.

Requirements

Candidates must have at least 5 years of B2B or consultative sales experience and a bachelor's degree or equivalent. A strong network within the Quebec public sector and bilingual proficiency in English and French are required.

Skills

Strategic account management
Public sector sales
Consultative selling
Business development
Relationship building
RFP management
Negotiation
Sales forecasting
CRM
Power BI
Document management solutions
Strategic planning
Communication
Presentation skills
B2B sales
Market analysis

Benefits

Medical insurance
Dental insurance
Life insurance
Disability insurance
Retirement plan
Tuition assistance
Paid vacation
Paid holidays

Visa sponsorship

Not detected in the job text

Keywords

Strategic Account Executive
Public Sector
B2B Sales
Consultative Selling
Business Development
Ricoh
CRM
LinkedIn
Power BI
Hoovers
RFP
Tender
Document Management
Procurement
Strategic Planning
Negotiation
Sales Forecasting
Quebec
Information Technology
Stakeholder Management

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