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Added 4 mins ago
CH
Maintenance Technician
CBRE HV
AB · Edmonton
- Full-time
As a CBRE Maintenance Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment. This job is part of the Engineering and…
Added 4 mins ago
CH
Mobile Technician
CBRE HV
Toronto, ON
- Full-time
As a CBRE Mobile Technician, you will perform repairs and tend to several buildings, industrial systems, equipment, and ground requests. This job is part of the Engineering and Technical…
Added 19 mins ago
O
Product Support Technician (Maple Ridge BC)
Orica
Maple Ridge, BC
- Full-time
We are excited to announce a new opportunity for a Product Support Technician within our Digital Solutions team focused on Orica’s proprietary geotechnical data visualization software…
Added 19 mins ago
C
Technicien Centre de donnée
CGI
Montreal, QC
- Full-time
We are seeking an experienced Data Center Technician to join our Data Center Operations team. The successful candidate will be responsible for the day to day operation, maintenance,…
Added 1 hour ago
CH
Mobile Technician
CBRE HV
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
As a CBRE Mobile Technician, you will perform repairs and tend to several buildings, industrial systems, equipment, and ground requests. This job is part of the Engineering and Technical…
Added 1 hour ago
S
Operations Technician Qualifying Position
SaskEnergy
Swift Current, SK
- Full-time
SaskEnergy is seeking a qualified and motivated individual to join our team. The Operations Technician Qualifying Position (OTQP), under the guidance of qualified Technicians, performs…
Added 1 hour ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS004)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Regional Installation Manager, the System Configuration Specialist plays a key role in supporting Our Client's operations by configuring, troubleshooting, and maintaining…
Added 1 hour ago
E&I Technician
Steel Reef Infrastructure Corporation
Lampman, SK
Steel Reef is seeking an Electrical and Instrumentation (E&I) Technician to join our Southeast Saskatchewan field team. Working closely with the E&I Lead, Operations, Maintenance, and…
Added 1 hour ago
HVAC Technician Apprentice Level 1
Reliance Home Comfort
London, ON
By joining Reliance as an HVAC Technician Apprentice Level 1 , you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans…
Added 1 hour ago
MI
Service Technician - NB and PEI
Medline Industries, LP
NB
- Full-time
This position is responsible to ensure that customer’s on-site dental equipment is operating properly. Work mainly focuses on troubleshooting and repairing of equipment, as well as…
Added 1 hour ago
GC
Locksmith Technician
Gunnebo Canada
Burnaby, BC
- Full-time
We’re looking for a Locksmith Technician who enjoys hands-on work, solving problems, and delivering exceptional service.
Added 1 hour ago
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Senior Field Representative, Technology Service
Ricoh
Victoria, BC
- Full-time
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as…
Added 2 hours ago
Plumber 1st Year Apprentice Technician
Reliance Home Comfort
Brantford, ON
By joining Reliance as a Plumber Apprentice Technician (Level 1), you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth…
Added 2 hours ago
Warehouse Manager, Fleet and Facilities
Enercare
AB
…continuous improvement while supporting field technicians, installation teams, and…
Added 3 hours ago
BF
Millwright
Burnbrae Farms
Brockville, ON
- Full-time
…electrical/electronic, mechanical, hydraulic, and pneumatic equipment or components. The incumbent applies knowledge of electrical and mechanical principles to troubleshoot equipment…
Added 3 hours ago
EM
Production Microscope Soldering Technician - Internal Failure Analysis Department
Evertz Microsystems Limited
Burlington, ON
- Full-time
Utilize soldering irons, hot‑air or rework equipment, microscopes, desoldering tools, and solder removal equipment as required
Added 4 hours ago
CO
Job ID #32275: End User Device Technician
City of Hamilton
Hamilton, ON
- Full-time
The End User Device Technician supports device lifecycle management activities, including equipment setup, deployment, troubleshooting, asset management, and onboarding/offboarding…
Added 8 hours ago
SS
Field Service Technician
Sécheron SA
Montreal, QC
- Full-time
Provide supervision of installation, testing, commissioning and occasionally customer trainings on Sécheron equipment;
Added 10 hours ago
NS
Power Plant Technician II (Instrumentation Technician &/or Industrial Electrician)
Nova Scotia Power
Point Aconi
- Full-time
We are currently looking for a Power Plant Technician II - Instrumentation Technician &/or Industrial Electrician to join our Power Production team. they will be reporting to the Controls…
Added 11 hours ago
NS
Power Plant Technician II (Instrumentation Technician &/or Industrial Electrician)
Nova Scotia Power
NS · Cape Breton, NS
- Full-time
We are currently looking for a Power Plant Technician II - Instrumentation Technician &/or Industrial Electrician to join our Power Production team. they will be reporting to the Controls…
Added 11 hours ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Responsible for the assembly of machines and related equipment in a manner which ensures high quality standards and on-time delivery commitments to customers.
Added 15 hours ago
EC
Heavy Equipment Mechanic-421A, 310T, 310S
Enviri Corporation
Hamilton, ON
- Full-time
We are seeking a skilled Heavy Equipment Technician to join our maintenance team. The successful candidate will be responsible for inspecting, troubleshooting, and repairing a variety of…
Added 16 hours ago
DS
Engineering Technician
Dorigo Systems Ltd.
Burnaby, BC
- $52,000 to $60,112 CAD / year
- Full-time
The Engineering Technician provides hands-on technical support to Engineering and Production within an electronics manufacturing environment. The role supports daily production…
Added 16 hours ago
BD
CNC Repair & Maintenance Technician
BD Diesel
Abbotsford, BC
- Full-time
The CNC Repair & Maintenance Technician is responsible for maintaining the reliability, safety, and performance of CNC machine tools and related production equipment. The technician…
Added 16 hours ago
T
Wind Technician, Cap-Chat
TransAlta
Cap-Chat, QC
- Full-time
…effectuerez la maintenance, l'entretien, la réparation et l'installation de divers équipements et sous-systèmes d'éoliennes sur une période pouvant aller jusqu'à trois mois. En outre, vous…

Ricoh

Senior Field Representative, Technology Service

Victoria, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Field Service Technician / Senior Field Representative, Technology Services – Victoria

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities:

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications:

Post-Secondary Education in the area of technical specialization

Knowledge, Skills and Abilities:

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements:

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Apply About employer

More about this job

Responsibilities

The Senior Field Representative is responsible for the servicing, repair, and maintenance of complex multi-functional office equipment at various customer locations. They must manage their own parts inventory, maintain professional customer relationships, and ensure high productivity levels while adhering to territory plans.

Requirements

Candidates must possess post-secondary education in a technical specialization and have an excellent working knowledge of electro-mechanical devices. A valid driver's license and the physical ability to lift up to 50 pounds and move equipment weighing up to 400 pounds are required.

Skills

Electro-mechanical repair
Electronics troubleshooting
Customer service
Technical diagnostics
Inventory management
Mechanical aptitude
Time management
Interpersonal skills
Verbal communication
Problem solving
Technical documentation reading
Fine-motor skills
Hand tool proficiency
Territory management

Benefits

Medical insurance
Dental insurance
Life insurance
Disability insurance
Retirement plan
Company matching contributions
Tuition assistance
Paid vacation
Paid holidays

Visa sponsorship

Not detected in the job text

Keywords

Multi-Function Printers
Field Service
Electro-mechanical
Electronics
Diagnostics
Installation
Retrofits
Inventory Management
Technical Training
Troubleshooting
Color Laser Copiers
Projectors
Mechanical Aptitude
Ricoh Products
Customer Satisfaction
Territory Management
Hand Tools
Fine-motor Skills
Technical Manuals

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