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Added 7 mins ago
Live-In Maintenance Technician
Realstar
Kitchener, ON
We are currently seeking a Maintenance Technician to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every second…
Added 7 mins ago
EM
HVAC Refrigeration Technician - 3rd Year Apprentice to Journeyman
Enviro-Tech Mechanical Services Ltd.
Calgary, AB
- Full-time
HVAC Refrigeration Technician – 3rd Year Apprentice to Journeyman
Added 7 mins ago
SS
Head of Hardware
SkyCan Systems
Barrie, ON
- Full-time
– Team leadership: Lead, hire, and mentor PCB, RF, and lab technician staff as the division scales. Run design reviews, own the hardware program schedule, and coordinate with the other R&D…
Added 8 mins ago
HL
Journeyman Industrial Mechanic (Millwright - Red Seal)
Hyflodraulic Limited
Mount Pearl, NL
- Full-time
Service and trouble shoot mechanical and hydraulic systems.
Added 22 mins ago
BG
Service Technician - Shop_CA
Brandt Group of Companies
Prince George, BC
- Full-time
Brandt Tractor Ltd is currently seeking a Service Technician for our Prince George Construction and Forestry location.
Added 38 mins ago
BT
Apprentice Technician (Weekends)
Bison Transport Inc.
Mississauga, ON
- Full-time
The Apprentice Technician I is responsible for the company’s performance in terms of efficient effective and timely repairs and maintenance on the Bison Transport fleet. The Apprentice is…
Added 53 mins ago
AP
Pest Technician - We'll Train (Base Salary, Commission & Bonus Included)
Abell Pest Control
Kingston, ON
- Full-time
…source and whether the process will include pesticide use, mechanical traps, blockages, and/or other pest control…
Added 1 hour ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Redvers, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 2 hours ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
The strongest fit will be a technician who combines good mechanical ability with good judgment.
Added 4 hours ago
DT
Heavy Duty Mechanics - 7 days on/off
Diamond Truck Centre - Langley
Fort McMurray, AB
- $51 to $77.5 CAD / hour
- Full-time
…performing diagnostics and repairing/adjusting all necessary mechanical or electrical components to correctly complete the repair. Heavy-duty mechanics are a vital part of our service team…
Added 5 hours ago
B
HVAC and Refrigeration Mechanic
BGIS
AB · Edmonton, AB
- Full-time
The Technician IV - HVAC/Refrigeration has a minimum 5 years’ experience and holds a valid Certificate of Qualification issued by the province in which the work is performed. The incumbent…
Added 5 hours ago
UC
Mine Industrial Heavy Equipment Mechanic
USG Corporation
Hagersville, ON
- $35.77 to $47.19 CAD / hour
- Full-time
…motivated individual to demonstrate their leadership ability and mechanical expertise in a manufacturing operation within a large…
Added 6 hours ago
KG
Building Maintenance Technician (Toronto)
Kipling Group
Toronto, ON
- Full-time
Position summary: We are seeking a highly motivated and experienced Building Maintenance Technician for one of our North York properties.
Added 6 hours ago
UD
Tech 1 Shop ULTCAD
Ulterra Drilling Technologies L.P.
Leduc, AB
- Full-time
The Shop Technician I must work with an emphasis on safety for themselves and others including coworkers and third parties. The typical work environment will be in the shop or field which…
Added 8 hours ago
TD
Transportation Maint Tech I, II, III- Hondo
Texas Department of Transportation
Hondo, AB
- Full-time
Using applicable hand and power tools, equipment, and mechanical devices of the trade
Added 8 hours ago
EM
Dispatcher
Enviro-Tech Mechanical Services Ltd.
Vancouver, BC
- Full-time
…technicians to ensure route optimization, and monitor and maintain technician daily time sheets. They are responsible for following up on work order progress and maintaining communication…
Added 8 hours ago
FG
R&D Façades Systems Technician
Flynn Group of Companies
Mississauga, ON
- $55,000 to $70,000 CAD / year
- Full-time
Strong mechanical aptitude and comfort using fabrication tools and equipment
Added 8 hours ago
IA
Electronic Technician
IMP Aerospace & Defence
Halifax, NS
- Full-time
May be required to provide on-job-training to other members of the Electronics Technician Classification.
Added 9 hours ago
GC
Industrial Mechanic (Millwright)
Glencore Canada
Sparwood, BC
- $128,000 to $134,000 CAD / year
- Full-time
This position involves preventative maintenance, industrial equipment repair, and working with mechanical systems across fixed plant equipment. If you’re a certified Red Seal Industrial…
Added 9 hours ago
IG
Field Service Representative (FSR)
Insight Global
Victoria, BC
- $40 to $55 CAD / hour
- Contract
-Bachelor’s degree in Electrical Engineering with 6+ years of relevant experience OR certified Communications/Electronics Technician with 8+ years of hands-on experience.
Added 9 hours ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Assemble, fit, and install prefabricated parts, components, and sub‑assemblies to form complete machines, Mechanical , hydraulic and /or Electrical systems, and related equipment, while…
Added 9 hours ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 9 hours ago
HS
CA EST
Henry Schein Canada
AB · Edmonton, AB
- Full-time
As an Equipment Service Technician (EST), you will diagnose, repair, and maintain dental equipment while delivering responsive, professional customer service within your assigned territory.…
Added 10 hours ago
TT
Service Manager
Top Tier Talent Group
Quebec, QC
- Full-time
Working knowledge of mechanical, electrical, hydraulic, pneumatic, and control systems, including schematics.
Added 10 hours ago
K
Facilities Maintainer/Maintenance Technician
Kinectrics
Tiverton, NS
- Full-time
Position: Facilities Maintainer/Maintenance Technician

Ricoh

Senior Field Representative, Technology Service

Victoria, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Field Service Technician / Senior Field Representative, Technology Services – Victoria

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities:

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications:

Post-Secondary Education in the area of technical specialization

Knowledge, Skills and Abilities:

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements:

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Apply About employer

More about this job

Responsibilities

The Senior Field Representative is responsible for the servicing, repair, and maintenance of complex multi-functional office equipment at various customer locations. They must manage their own parts inventory, maintain professional customer relationships, and ensure high productivity levels while adhering to territory plans.

Requirements

Candidates must possess post-secondary education in a technical specialization and have an excellent working knowledge of electro-mechanical devices. A valid driver's license and the physical ability to lift up to 50 pounds and move equipment weighing up to 400 pounds are required.

Skills

Electro-mechanical repair
Electronics troubleshooting
Customer service
Technical diagnostics
Inventory management
Mechanical aptitude
Time management
Interpersonal skills
Verbal communication
Problem solving
Technical documentation reading
Fine-motor skills
Hand tool proficiency
Territory management

Benefits

Medical insurance
Dental insurance
Life insurance
Disability insurance
Retirement plan
Company matching contributions
Tuition assistance
Paid vacation
Paid holidays

Visa sponsorship

Not detected in the job text

Keywords

Multi-Function Printers
Field Service
Electro-mechanical
Electronics
Diagnostics
Installation
Retrofits
Inventory Management
Technical Training
Troubleshooting
Color Laser Copiers
Projectors
Mechanical Aptitude
Ricoh Products
Customer Satisfaction
Territory Management
Hand Tools
Fine-motor Skills
Technical Manuals

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