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Added 11 mins ago
MB
Manager, Finance
Maison Birks
Montreal, QC
- Full-time
Reporting to the Senior Director Accounting & Reporting, the Finance Manager will be responsible for financial accounting, reporting and overall governance, which involves month-end close…
Added 11 mins ago
LC
Integration & Value Hub Advisor
LNG Canada
Calgary, AB
- Full-time
Reporting to the Value Hub Integration Manager, the Integration & Value Hub Advisor is part of a team that helps convert LNGC’s short and long-term priorities into integrated, actionable…
Added 26 mins ago
S
Senior Retail Sales Consultant - Part time - West Edmonton Mall, AB
Swarovski
AB · Edmonton, CAN
- Part-time
You can expect a range of benefits, including:
Added 26 mins ago
B
Senior Manager, Business Risk
BMO
Toronto, ON · FCP
- Full-time
Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
Added 26 mins ago
A
Information Technology - Senior Technical Product Manager/Product Manager, Omni Technology
Aritzia
Vancouver, BC
- Full-time
…seamless, connected experiences across every channel. As the Senior Technical Product Manager / Technical Product Manager, you will support with shaping and delivering on the order…
Added 26 mins ago
A
Impact - Senior Manager/Manager, Climate Action
Aritzia
Vancouver, BC
- Full-time
…sustainability of our business practices and supply chain. As the Senior Manager / Manager, Sustainability Strategy, Decarbonization, you will support with developing and executing…
Added 26 mins ago
CR
Bilingual Culinary Manager (French and English)
COGIR Real Estate
Orleans, ON
- Full-time
We believe in rewarding our Culinary Manager for their results, hard work and dedication. Here are some of the appealing perks and benefits you can expect:
Added 26 mins ago
LS
Finance Manager - Permanent - 19493
LRO Staffing
Ottawa, ON
- Full-time
Our client, a growing not-for profit organization located in Ottawa’s east end, is seeking a Finance Manager to join their growing team. Reporting to the Director of Finance and…
Added 40 mins ago
PH
Operations Coordinator, Advancing Health
Providence Healthcare
Vancouver, BC
- Temporary
A comprehensive health benefits package including dental, vision, and life insurance as well as pension.
Added 56 mins ago
Field Supervisor - Controlled Environments
BGE Indoor Air Quality Solutions Ltd.
Burnaby, BC · Vancouver, BC
Collaboration & Administration - collaborate with Regional Service Manager set team targets and monitor progress on chargeable hours, job budgets, and customer satisfaction metrics. Review…
Added 56 mins ago
TH
Construction Project Manager
The Haebler Group
Vancouver, BC
- Full-time
…projects, depending on complexity and skill level, or supporting a senior project manager. This includes overseeing cost, scheduling, quality control, and contract…
Added 56 mins ago
AC
Manager, Enterprise Data Platform & Governance
Air Canada Vacations
Montreal, QC
- Full-time
The Manager, Enterprise Data Platform & Governance will lead the team responsible for building, operating, scaling, and securing ACV’s core data infrastructure. In this role, you will be…
Added 56 mins ago
VB
Senior Tax Manager
Vaco by Highspring
Oshawa, ON
- $165,000 to $175,000 CAD / year
- Full-time
…of the Finance Team, reporting to the Director Taxation, the Senior Manager, Taxation will be part of a collaborative team that is highly regarded by the business. You will be able to…
Added 56 mins ago
RU
Senior Field Representative, Technology Service
Ricoh USA, Inc.
Victoria, BC
- Full-time
Field Service Technician / Senior Field Representative, Technology Services – Victoria
Added 56 mins ago
VB
Senior Manager Financial Reporting
Vaco by Highspring
Oshawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
Our client is an energy and clean power generation company. They are looking for a Senior Manager, External Reporting & Accounting Policy who will be responsible for the finalization,…
Added 56 mins ago
BF
Program Manager, Client Solutions & Delivery - Agrotech
Business France North America
Toronto, ON
- Full-time
Works with the Senior Project Manager to allocate projects based on their nature, required expertise, priorities, and team workload.
Added 56 mins ago
BH
PCM Program Manager 3
BC Hydro
Burnaby, BC
- Full-time
The Senior Program Manager – Integrated Line Delivery is responsible for developing and implementing Program and Contract Management’s (PCM) long-term strategy for the delivery of line work…
Added 56 mins ago
GE
Senior Project Manager
Gibson Energy
AB · Alberta, Canada
- Full-time
As the Senior Project Manager, you’ll lead the planning and execution of larger projects and portfolio of growth and maintenance capital projects across Gibson Energy’s facilities. You’ll…
Added 56 mins ago
TG
Junior Cladding Supervisor
Triumph Group of Companies
Toronto, ON
- Full-time
Comprehensive benefits package including health, dental, and vision
Added 56 mins ago
S
Senior Mechanical Engineer
SCIEX
Vaughan, ON
- $111,000 to $135,000 CAD / year
- Full-time
This position reports to the Mechanical Hardware Design (MHD) Senior Manager within the R&D Department located in Concord, Ontario, Canada and will be an on-site role.
Added 56 mins ago
GC
Senior Consultant (Nationwide Position)
GEI Consultants, Inc.
Markham, ON
- Full-time
We are looking for senior professionals in Water Resources, Environmental, Civil, Structural, Geotechnical and Ecology areas of practice. Position can be based out of any of the areas we…
Added 56 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 56 mins ago
TT
Senior Contract Administrator (13907)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
The Senior Contract Administrator will be expected to enforce contractual obligations and conditions by engaging internal legal representation and providing assistance in negotiations and…
Added 56 mins ago
TT
Senior Contract Administrator (13883)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
The Senior Contract Administrator will be expected to enforce contractual obligations and conditions by engaging internal legal representation and providing assistance in negotiations and…
Added 56 mins ago
WC
Senior Manager, Benefits and Wellbeing
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...This role provides strategic direction for benefits and retirement/savings programs, ensuring compliance with legislation and best practices. The role identifies and…

Ricoh

Senior Field Representative, Technology Service

Victoria, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Field Service Technician / Senior Field Representative, Technology Services – Victoria

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities:

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications:

Post-Secondary Education in the area of technical specialization

Knowledge, Skills and Abilities:

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements:

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Apply About employer

More about this job

Responsibilities

The Senior Field Representative is responsible for the servicing, repair, and maintenance of complex multi-functional office equipment at various customer locations. They must manage their own parts inventory, maintain professional customer relationships, and ensure high productivity levels while adhering to territory plans.

Requirements

Candidates must possess post-secondary education in a technical specialization and have an excellent working knowledge of electro-mechanical devices. A valid driver's license and the physical ability to lift up to 50 pounds and move equipment weighing up to 400 pounds are required.

Skills

Electro-mechanical repair
Electronics troubleshooting
Customer service
Technical diagnostics
Inventory management
Mechanical aptitude
Time management
Interpersonal skills
Verbal communication
Problem solving
Technical documentation reading
Fine-motor skills
Hand tool proficiency
Territory management

Benefits

Medical insurance
Dental insurance
Life insurance
Disability insurance
Retirement plan
Company matching contributions
Tuition assistance
Paid vacation
Paid holidays

Visa sponsorship

Not detected in the job text

Keywords

Multi-Function Printers
Field Service
Electro-mechanical
Electronics
Diagnostics
Installation
Retrofits
Inventory Management
Technical Training
Troubleshooting
Color Laser Copiers
Projectors
Mechanical Aptitude
Ricoh Products
Customer Satisfaction
Territory Management
Hand Tools
Fine-motor Skills
Technical Manuals

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