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Added 9 mins ago
CG
Engineer, Mine (Mount Milligan)
Centerra Gold Inc.
Fort St. James, BC
- Full-time
As a valued member of Centerra's Mount Milligan Mine operations team, you can look forward to a competitive compensation structure based on experience, skills, and qualifications. You'll…
Added 24 mins ago
K
Desk Side Support Technician
Kyndryl
Montreal, QC
- Full-time
…apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That…
Added 39 mins ago
G
Head of Tax & Asset Compliance
Geotab
Toronto, ON
- Full-time
…optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory…
Added 39 mins ago
E
Relief Child and Youth Worker
EveryMind
Inglewood, ON
- Full-time
Must Have a valid Ontario Driver’s license (Full G Class), relevant insurance and use of a vehicle with a comfort in driving clients throughout the Caledon and Peel region (surrounding…
Added 39 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Kamloops, BC
- $45 to $70 CAD / hour
- Full-time
Valid Driver's License and reliable vehicle may be required
Added 39 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Burnaby, BC
- $45 to $70 CAD / hour
- Full-time
Valid Driver's License and reliable vehicle may be required
Added 39 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Victoria, BC
- $45 to $70 CAD / hour
- Full-time
Valid Driver's License and reliable vehicle may be required
Added 39 mins ago
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OCCT-Occupational Therapist
Lifemark Health Group
Kelowna, BC
- $45 to $70 CAD / hour
- Full-time
Valid Driver's License and reliable vehicle may be required
Added 39 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Vancouver, BC
- $45 to $70 CAD / hour
- Full-time
Valid Driver's License and reliable vehicle may be required
Added 39 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Langley (District), BC · Langley, BC
- $45 to $70 CAD / hour
- Full-time
Valid Driver's License and reliable vehicle may be required
Added 39 mins ago
G
Head of Tax & Asset Compliance
Geotab
Waterloo, ON
- Full-time
…optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory…
Added 39 mins ago
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OCCT-Occupational Therapist
Lifemark Health Group
Surrey, BC
- $45 to $70 CAD / hour
- Full-time
Valid Driver's License and reliable vehicle may be required
Added 39 mins ago
Fleet Support Person (Paramedic Services)
Region of Waterloo
Wilmot, ON
…equipment quality assurance checks. Maintains documentation. Work can involve varying shift times, duration, and statutory…
Added 1 hour ago
NM
Fleet Mechanic
Nootka Marine Adventures
Tahsis, BC
- Full-time
You have a driver's license and clean driver's abstract.
Added 1 hour ago
DG
Sales Consultant
Dilawri Group of Companies
Vancouver, BC
- Full-time
Valid British Columbia Driver’s License and a current ICBC Driver’s Abstract.
Added 1 hour ago
MN
Merchandiser
Mosaic North America
Pointe-Claire, QC
- Part-time
Valid driver’s license and access to a reliable vehicle.
Added 1 hour ago
KS
Category Associate
Kelly Science, Engineering, Technology & Telecom
St. Thomas, ON
- Up to $80,000 USD / year
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Valid driver's licence and willingness to travel internationally.
Added 2 hours ago
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Facilities and Resources Manager
Indigenous Perspectives Society
Victoria, BC
- Contract
Are you looking for a position where you can use your administrative skills and develop new ones?
Added 2 hours ago
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Health Care Aide (HCA)
Bright Star Respite
Sherwood Park, AB
- Part-time
Added 2 hours ago
JC
HVAC Project Coordinator
Johnson Controls
Richmond Hill, ON · Toronto, ON
- Full-time
Valid Full G driver's license, reliable vehicle, and a clean driving record.
Added 2 hours ago
Night Supervisor, Maintenance
CONA Services
Brampton, ON
Join a local, family-owned business that’s part of a globally recognized brand, where you can develop your capabilities, competencies, and career.
Added 3 hours ago
TS
Owner Operator - Fuel
The Seaboard Transport Group
Chatham-Kent, ON · Chatham, ON
- Full-time
Safe driving background – verified via driver’s abstract
Added 3 hours ago
TC
Residence Worker with Overnight Awake Scheduling, Part-Time
Taproot Community Support Services
Nanaimo, BC
- Part-time
Added 3 hours ago
AT
🚛 WE'RE HIRING! DZ / AZ COMMERCIAL TRUCK DRIVERS 🚛
AnchorPoint Transport Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…drivers, and delivering transportation solutions businesses can…
Added 3 hours ago
RS
Associé d’inventaire/Inventory Associate
Retail Services WIS Corporation
Montréal-Est, QC
- Part-time
WIS offers the ability to work varied, traditional and non-traditional flexible hours. The more you are available, the more you can earn!

Ricoh

Senior Field Representative, Technology Service

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Field Service Technician / Senior Field Representative, Technology Services

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities:

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications:

Post-Secondary Education in the area of technical specialization

Knowledge, Skills and Abilities:

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements:

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Apply About employer

More about this job

Responsibilities

The Senior Field Representative is responsible for the installation, diagnostics, and repair of complex multi-functional office equipment at customer locations. They must also manage their own parts inventory, maintain professional customer relationships, and complete all required administrative tasks accurately.

Requirements

Candidates must have post-secondary education in a technical field and a strong working knowledge of electro-mechanical devices and electronics. A valid driver's license is required, along with the physical ability to lift up to 50 pounds and move equipment weighing up to 400 pounds.

Skills

Electro-mechanical repair
Electronics troubleshooting
Customer service
Technical diagnostics
Inventory management
Mechanical aptitude
Time management
Problem solving
Technical documentation
Fine-motor skills
Interpersonal communication
Territory management

Benefits

Medical insurance
Dental insurance
Life insurance
Disability insurance
Retirement plan
Company matching contributions
Tuition assistance
Paid vacation
Paid holidays

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Multi-Function Printers
Electro-mechanical
Electronics
Diagnostics
Installation
Inventory Management
Troubleshooting
Mechanical Aptitude
Technical Manuals
Ricoh
Customer Satisfaction
Hardware Repair
Preventive Maintenance
Territory Management
Fine-motor skills

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