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Added 1 min ago
QP
Maintenance Technician (6-Month Contract)
QuadReal Property Group
Toronto, ON · North York
- Full-time
…management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and…
Added 1 min ago
C
Pharmacy Assistant
Cencora
AB · Edmonton, Alberta
- Full-time
Certification in pharmacy technician practice, or equivalent preferred.
Added 1 min ago
FT
Tire Technician, North Vancouver
Fountain Tire
North Vancouver, BC
- Other
Regular full-time day shifts, with opportunities for overtime during our busy seasons (spring and fall)
Added 16 mins ago
Plumber
Northland Properties
North Vancouver, BC
As a Plumber or HVAC/Refrigeration Technician at Grouse Mountain, you’ll be responsible for the inspection, maintenance and repair of essential systems across the property including water…
Added 31 mins ago
B
Production Technician: Machine Operator - Night Shift (11:00pm-7:30am)
Bimeda
Cambridge, ON
- Full-time
Assembles cartons, labels them and places product into box. Seals cases and loads them on pallets. Delivers full pallets to receiving area using pallet lift.
Added 1 hour ago
FG
Service Manager - FFUN Motorsports Saskatoon
FFUN Group
Saskatoon, SK
- Full-time
Monitor and improve key KPIs including labour gross, effective labour rate, parts to labour ratio and technician proficiency.
Added 1 hour ago
BP
Quality Technician l - Mechanical
Bruce Power
Bruce Power
- Full-time
This is a permanent, full-time position which offers a competitive benefits, compensation and pension package and is located on site in Tiverton, Ontario.
Added 1 hour ago
IT Services Technician, Managed Desktops
University of Guelph
Guelph, ON
Temporary full-time from 11/09/2026 to 11/09/2027
Added 1 hour ago
U
Mine Industrial Heavy Equipment Mechanic
USG
Hagersville, ON
- Other
It's a permanent and full-time position, offering a challenging opportunity for a motivated individual to demonstrate their leadership ability and mechanical expertise in a manufacturing…
Added 1 hour ago
RR
Pharmacy Assistant (Full Time)
Revolution Recruiting
Rothesay, NB
- Full-time
We understand that your time at work is an important part of your life’s journey, so we believe in providing ongoing training and opportunities for you to grown your skills and advance with…
Added 1 hour ago
R
Senior Finance Manager
ResQ
Toronto, ON
- Full-time
…when equipment stays running and problems get fixed the first time. Every job is backed by flat-rate pricing, a free second visit if a repair isn’t fixed, and the longest labor warranty in…
Added 2 hours ago
VC
Registered Veterinary Technician - Quinte Regional Pet Hospital
VetCare Canada
Belleville, ON
- Full-time
Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit.
Added 2 hours ago
CE
Branch Manager
Collicutt Energy Services
Red Deer, AB
- Full-time
Journeyperson Heavy Equipment Technician, Millwright, or related trade certification
Added 2 hours ago
TO
Operations Technologist
Town of Tillsonburg
Tillsonburg, ON
- $45.73 to $53.5 CAD / hour
- Full-time
This is a permanent full-time position with an excellent benefits package including immediate group benefits coverage, OMERS defined pension plan and free Employee Health Club Membership at…
Added 2 hours ago
B
Tech IV - Electrician
BGIS
Ottawa, ON
- Full-time
This is a regular, full-time position with a hourly range of $30.48 - $38.10. The starting rat
Added 2 hours ago
TS
Information Technology Technician
Treaty Six Education Council
SK · Saskatchewan, Canada
- Full-time
Role Description The Information Technology Technician is a full-time, on-site role based in Saskatchewan, Canada, supporting the technology needs of Treaty Six Education Council and member…
Added 2 hours ago
AC
Landfill Laborer
Asotin County
Kelowna, BC
- Part-time
…RESOURCES DEPARTMENT FIRST CONSIDERATION WILL BE GIVEN TO REGULAR FULL-TIME OR REGULAR PART-TIME EMPLOYEES CURRENTLY WORKING FOR ASOTIN…
Added 2 hours ago
R
Senior Field Representative, Technology Service
Ricoh
Canada
- Full-time
Field Service Technician / Senior Field Representative, Technology Services
Added 3 hours ago
FW
Field Service Technician
Fast Way Appliances Ltd.
Surrey, BC
- Full-time
This is a full-time on-site role for a Business Development Manager, based in Surrey, BC. The Business Development Manager will be responsible for identifying and cultivating key business…
Added 3 hours ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Full-time
Added 3 hours ago
SD
Pharmacy Data Specialist
Shoppers Drug Mart
Richmond, BC
- Full-time
…that is recognized and rewarded. We offer competitive pay, full benefits, and a work-life…
Added 3 hours ago
CO
Payroll and Benefits Technician
City of Medicine Hat
Medicine Hat, AB
- Full-time
Join the City of Medicine Hat as a Payroll and Benefits Technician!
Added 4 hours ago
D
Health, Safety and Environment (HSE Advisor)
Dexterra
Vancouver, BC
- $75,000 to $85,000 CAD / year
- Full-time
…far-reaching presence across North America with hundreds of full-time and part-time opportunities available at any given time. We strive to provide our employees with more than just a job -…
Added 4 hours ago
SR
Road Mechanic - Level 2
Sunbelt Rentals, Inc.
Toronto, ON
- Full-time
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Added 4 hours ago
SE
Parts Technician
Source Energy
AB · Northern Sunrise County, AB
- Full-time
The Parts Technician manages and dispenses parts inventories, and is responsible for the day-to-day stock handling, identifying and cataloguing of parts and assemblies, ordering, receiving,…

Ricoh

Senior Field Representative, Technology Service

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Field Service Technician / Senior Field Representative, Technology Services

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities:

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications:

Post-Secondary Education in the area of technical specialization

Knowledge, Skills and Abilities:

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements:

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Apply About employer

More about this job

Responsibilities

The Senior Field Representative is responsible for the installation, diagnostics, and repair of complex multi-functional office equipment at customer locations. They must also manage their own parts inventory, maintain professional customer relationships, and complete all required administrative tasks accurately.

Requirements

Candidates must have post-secondary education in a technical field and a strong working knowledge of electro-mechanical devices and electronics. A valid driver's license is required, along with the physical ability to lift up to 50 pounds and move equipment weighing up to 400 pounds.

Skills

Electro-mechanical repair
Electronics troubleshooting
Customer service
Technical diagnostics
Inventory management
Mechanical aptitude
Time management
Problem solving
Technical documentation
Fine-motor skills
Interpersonal communication
Territory management

Benefits

Medical insurance
Dental insurance
Life insurance
Disability insurance
Retirement plan
Company matching contributions
Tuition assistance
Paid vacation
Paid holidays

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Multi-Function Printers
Electro-mechanical
Electronics
Diagnostics
Installation
Inventory Management
Troubleshooting
Mechanical Aptitude
Technical Manuals
Ricoh
Customer Satisfaction
Hardware Repair
Preventive Maintenance
Territory Management
Fine-motor skills

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