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Added 14 mins ago
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L2 Data Center Technician
TekWissen ®
Quebec, QC
- $23 to $25 CAD / hour
- Contract
…job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security…
Added 14 mins ago
CL
Customer Data Technician (Student Position)
Canada Life
Ottawa, ON
- Full-time
…higher in a related discipline such as Business, Data Analytics, Information Systems, Technology, or another field supporting data operations and…
Added 29 mins ago
BE
Heavy Equipment Field Service Technician - UL
Battlefield Equipment Rentals
Cambridge, ON
- Full-time
…never used to make hiring decisions. All resumes and candidate information are personally reviewed by our Talent Acquisition Team, and final decisions are made by people who apply judgment,…
Added 29 mins ago
BE
Preventative Maintenance Field Technician
Battlefield Equipment Rentals
North Bay, ON
- Full-time
…never used to make hiring decisions. All resumes and candidate information are personally reviewed by our Talent Acquisition Team, and final decisions are made by people who apply judgment,…
Added 29 mins ago
BE
Preventative Maintenance Field Technician
Battlefield Equipment Rentals
Timmins, ON
- Full-time
…never used to make hiring decisions. All resumes and candidate information are personally reviewed by our Talent Acquisition Team, and final decisions are made by people who apply judgment,…
Added 29 mins ago
BE
Preventative Maintenance Field Technician
Battlefield Equipment Rentals
Sault Ste. Marie, ON
- Full-time
…never used to make hiring decisions. All resumes and candidate information are personally reviewed by our Talent Acquisition Team, and final decisions are made by people who apply judgment,…
Added 44 mins ago
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Field Service Technician
Raise
Oakville, ON
- $65,000 to $80,000 CAD / year
- Full-time
You are a Field Service Technician experienced with a proven track record of with electronic, mechanical instrumentation and field service work. You are interested in collaborating with a…
Added 44 mins ago
WM
Laser Scanning Technician
Weir Minerals
Fort McMurray, AB
- $38.4 CAD / hour
- Full-time
Purpose of Role: The Laser Scanning Technician role will be focused on providing Oil Sands customers with laser scanning support. The individual will be responsible for ensuring the…
Added 44 mins ago
SS
Installation Technician
Simple Staffing
Remote, Canada
- Full-time
- Remote
Collect “as builds” information in a timely manner
Added 1 hour ago
Lab Patient Technician
LifeLabs
Saskatoon, SK
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners…
Added 1 hour ago
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Lab Patient Technician - Part Time - Penetanguishene, ON
LifeLabs
Penetanguishene, ON
- Part-time
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners…
Added 1 hour ago
Water / Wastewater Technologist (CAD Drafting)
ISL Engineering & Landservices
Edmonton, AB
Are you an experienced CAD drafting technician, or a recent graduate, looking to build a long-term career in municipal water and wastewater infrastructure? Do you want direct exposure to…
Added 1 hour ago
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Analytical Technician
Dow
Fort Saskatchewan, AB
- Full-time
Perform moderate to advance troubleshooting of analytical instruments in multiple areas of analytical technology.
Added 1 hour ago
BG
Calibration Technician (Ottawa Area)
Boyd Group Services
Ottawa, ON
- Full-time
At Volta, we are leaders in the evolving landscape of automotive technology, specializing in ADAS calibrations, programming, and diagnostics. As part of The Boyd Group, we provide the…
Added 1 hour ago
BG
Calibration Technician (Mississauga Area)
Boyd Group Services
Mississauga, ON
- Full-time
At Volta, we are leaders in the evolving landscape of automotive technology, specializing in ADAS calibrations, programming, and diagnostics. As part of The Boyd Group, we provide the…
Added 1 hour ago
SO
Senior Commissioning Agent (Mechanical)
Salas O'Brien
Toronto, ON · North York, ON
- Full-time
…business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to life every…
Added 1 hour ago
SO
Senior Commissioning Agent (Mechanical)
Salas O'Brien
Toronto, ON · North York, ON
- Full-time
…business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to life every…
Added 1 hour ago
SO
Commissioning Agent (Mechanical)
Salas O'Brien
Toronto, ON · North York, ON
- Full-time
…business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to life every…
Added 1 hour ago
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Webber - Seasonal Traffic Control Technician - Gormley - Infrastructure Management
Ferrovial
Richmond Hill, ON · ON · CAN - Webber - Infra - York
- Full-time
…using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class…
Added 2 hours ago
Civil Engineering Technician
Ressources humaines - Port Québec
Quebec, QC
Reporting to the Director, Infrastructure Planning and Services, the Civil Engineering Technician contributes to the management and monitoring of port infrastructure through site…
Added 2 hours ago
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Lab Patient Technician - Part Time Regular - Aurora, ON
LifeLabs
Aurora, ON
- Part-time
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners…
Added 2 hours ago
L
Lab Patient Technician - Part Time Regular - Aurora, ON
LifeLabs
Aurora, ON
- Part-time
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners…
Added 2 hours ago
D
Sterilization Technician - Dentistry on Bank
dentalcorp
Ottawa, ON · Dentistry on Bank
- Full-time
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most:…
Added 2 hours ago
IT Services Technician, Managed Desktops
University of Guelph
Guelph, ON
Specific responsibilities of the IT Service Technician include working as part of a collaborative team, using email, telephone, chat, and in-person communication channels to provide…
Added 2 hours ago
C
Pharmacy Technician
Co-op
Prince Albert, SK
- Part-time
Lake Country Co-op invites applications for the position of part-time casual Registered Pharmacy Technician in our Pharmacy at our Food Store location in Prince Albert, Saskatchewan.

Ricoh

Senior Field Representative, Technology Service

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Field Service Technician / Senior Field Representative, Technology Services

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities:

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications:

Post-Secondary Education in the area of technical specialization

Knowledge, Skills and Abilities:

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements:

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Apply About employer

More about this job

Responsibilities

The Senior Field Representative is responsible for the installation, diagnostics, and repair of complex multi-functional office equipment at customer locations. They must also manage their own parts inventory, maintain professional customer relationships, and complete all required administrative tasks accurately.

Requirements

Candidates must have post-secondary education in a technical field and a strong working knowledge of electro-mechanical devices and electronics. A valid driver's license is required, along with the physical ability to lift up to 50 pounds and move equipment weighing up to 400 pounds.

Skills

Electro-mechanical repair
Electronics troubleshooting
Customer service
Technical diagnostics
Inventory management
Mechanical aptitude
Time management
Problem solving
Technical documentation
Fine-motor skills
Interpersonal communication
Territory management

Benefits

Medical insurance
Dental insurance
Life insurance
Disability insurance
Retirement plan
Company matching contributions
Tuition assistance
Paid vacation
Paid holidays

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Multi-Function Printers
Electro-mechanical
Electronics
Diagnostics
Installation
Inventory Management
Troubleshooting
Mechanical Aptitude
Technical Manuals
Ricoh
Customer Satisfaction
Hardware Repair
Preventive Maintenance
Territory Management
Fine-motor skills

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