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Added 12 mins ago
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Part-Time Apprentice Technician- OpenRoad Toyota Abbotsford
OpenRoad Auto Group
Abbotsford, BC
- Part-time
Road-test vehicles to quality-check work performed, report any discrepancies to Service Manager.
Added 12 mins ago
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Sr. Program Manager
d1g1t
Toronto, ON
- Full-time
As Senior Program Manager, you'll own the relationship and the delivery for d1g1t's most strategic clients. You'll be the senior leader who owns that process end-to-end: from scoping and…
Added 12 mins ago
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Assistant Site Manager
BEST - For A Cleaner World
Thunder Bay, ON
- Full-time
Shift Days: Monday-Friday (nights, days, weekends as required)
Added 12 mins ago
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Growth and Demand Marketing Manager
Waabi
Toronto, ON
- $138,000 to $198,000 USD / year
- Full-time
We're looking for a Growth and Demand Marketing Manager to build and run our demand generation engine from the ground up. This is a hands-on, generalist role on a small team - you'll set…
Added 12 mins ago
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Day Service Centre Supervisor
Brambles
Vancouver, BC
- Full-time
Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety…
Added 12 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Two Hills, AB
Reporting to the Yard Manager, the Yard Shipper/Receiver plays a critical role in the day-to-day success of the Farm Store. In this hands-on role, you will receive and organize inventory,…
Added 12 mins ago
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(CAN) Cosmetics Associate
Walmart
St. John's, NL
- Full-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 12 mins ago
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Grocery Clerk (Full Time)- Innisfail - Central Alberta Co-op
Co-op
Innisfail, AB
- Full-time
Perform additional duties as assigned by the manager
Added 12 mins ago
C
Produce Clerk (Casual) - Innisfail - Central Alberta Co-op
Co-op
Innisfail, AB
- Part-time
Perform additional duties as assigned by the manager
Added 12 mins ago
C
Deli Clerk (Casual) - Innisfail - Central Alberta Co-op
Co-op
Innisfail, AB
- Part-time
Perform additional duties as assigned by the manager
Added 12 mins ago
C
Grocery Clerk (Casual) - Innisfail- Central Alberta Co-op
Co-op
Innisfail, AB
- Part-time
Perform additional duties as assigned by the manager
Added 12 mins ago
C
Bakery Clerk (Full-Time) - Innisfail- Central Alberta Co-op
Co-op
Innisfail, AB
- Full-time
Perform additional duties as assigned by the manager
Added 12 mins ago
C
Food Cashier (Part time)-Innisfail -Central Alberta Co-op
Co-op
Innisfail, AB
- Part-time
Perform additional duties as assigned by the manager
Added 12 mins ago
C
Bakery Clerk (Part-Time) - Innisfail - Central Alberta Co-op
Co-op
Innisfail, AB
- Part-time
Perform additional duties as assigned by the manager
Added 12 mins ago
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Liquor Supervisor (Full-Time) - Spruce View - Central Alberta Co-op
Co-op
Spruce View, AB
- Full-time
Support the manager in organizing, directing, and coordinating the department to achieve budgeted goals
Added 12 mins ago
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Courtesy Clerk (Casual) - Innisfail - Central Alberta Co-op
Co-op
Innisfail, AB
- Part-time
Perform additional duties as assigned by the manager
Added 12 mins ago
C
Deli Clerk (Part-time) - Innisfail - Central Alberta Co-op
Co-op
Innisfail, AB
- Part-time
Perform additional duties as assigned by the manager
Added 12 mins ago
C
Produce Clerk (Full-Time) - Innisfail - Central Alberta Co-op
Co-op
Innisfail, AB
- Full-time
Perform additional duties as assigned by the manager
Added 12 mins ago
C
Food Cashier (Casual) - Innisfail - Central Alberta Co-op
Co-op
Innisfail, AB
- Part-time
Perform additional duties as assigned by the manager
Added 12 mins ago
MD
Deputy General Counsel - General Counsel 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift, 9:00 AM to 5:00 PM
Added 27 mins ago
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Banquet Houseperson
Marriott
Montreal, QC
- Full-time
…procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 27 mins ago
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Banquet Houseperson
Marriott
Montreal, QC
- Full-time
…procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 27 mins ago
Assistant Store Manager, FT
Under Armour
Tsawwassen, BC
As an Assistant Store Manager, you're not just supporting the Store Manager, you're helping lead the charge. From driving daily operations to coaching teammates and delivering results,…
Added 27 mins ago
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High Lift Driver - Paying $21.81 hourly
gategroup
Halifax, NS · CAN_NS_Halifax_YHZ
- Full-time
1.Completes the gathering and fault free timely load / off-load of catering material, assuring complete load security, coordinating with all necessary departments and duty manager.
Added 27 mins ago
Assistant Restaurant Manager
Red Robin Canada
Surrey, BC
Experience as an Assistant Manager, Shift Leader, Supervisor, or comparable team leader

Ricoh

Senior Field Representative, Technology Service

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Field Service Technician / Senior Field Representative, Technology Services

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities:

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications:

Post-Secondary Education in the area of technical specialization

Knowledge, Skills and Abilities:

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements:

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Apply About employer

More about this job

Responsibilities

The Senior Field Representative is responsible for the installation, diagnostics, and repair of complex multi-functional office equipment at customer locations. They must also manage their own parts inventory, maintain professional customer relationships, and complete all required administrative tasks accurately.

Requirements

Candidates must have post-secondary education in a technical field and a strong working knowledge of electro-mechanical devices and electronics. A valid driver's license is required, along with the physical ability to lift up to 50 pounds and move equipment weighing up to 400 pounds.

Skills

Electro-mechanical repair
Electronics troubleshooting
Customer service
Technical diagnostics
Inventory management
Mechanical aptitude
Time management
Problem solving
Technical documentation
Fine-motor skills
Interpersonal communication
Territory management

Benefits

Medical insurance
Dental insurance
Life insurance
Disability insurance
Retirement plan
Company matching contributions
Tuition assistance
Paid vacation
Paid holidays

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Multi-Function Printers
Electro-mechanical
Electronics
Diagnostics
Installation
Inventory Management
Troubleshooting
Mechanical Aptitude
Technical Manuals
Ricoh
Customer Satisfaction
Hardware Repair
Preventive Maintenance
Territory Management
Fine-motor skills

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