Software Developer, Quality Engineering

<p dir="ltr">This is an opportunity in the exciting and fast-growing transportation technology industry.&nbsp;Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you&rsquo;ll be one of the pioneers shaping this transformation.</p><p dir="ltr">As a Software Developer specializing in Quality Engineering, you will be embedded within an engineering squad. You will design, build, and champion the quality capabilities that empower our teams to ship with confidence at scale.</p><p dir="ltr">You will write and review production-quality code, contribute to technical design discussions, and raise quality and reliability risks before they become problems. You will work across engineering teams, building automation frameworks, performance and integration testing capabilities, and tooling that the whole organization depends on. Initially starting in our Salesforce development team, you will work across different engineering teams, building broad technical and domain knowledge across the platform.</p><p dir="ltr">You will report to the Software Quality Manager. Engineering squads at RideCo own the quality of what they build. Your job is to make that ownership easier, more reliable, and better instrumented.</p><p dir="ltr"><strong>Your day-to-day responsibilities will include:</strong></p><ul><li dir="ltr" role="presentation">Champion quality across components and interfaces; ensuring correctness, accessibility, usability, security, and scalability are built in</li><li dir="ltr" role="presentation">Design and build test automation frameworks and quality tooling used across the engineering organization</li><li dir="ltr" role="presentation">Develop automated functional, integration, performance, and stress tests, including large-scale simulations based on real-world and generated data</li><li dir="ltr" role="presentation">Contribute to technical designs and reviews to identify quality and reliability risks early</li><li dir="ltr" role="presentation">Participate in code reviews, assessing changes for testability, correctness, and quality risk</li><li dir="ltr" role="presentation">Partner with engineers, product owners, project stakeholders, and other RideCo staff to define acceptance criteria, identify edge cases, and assess risks</li><li dir="ltr" role="presentation">Investigate production issues, identify root causes, and translate findings into automation and improved test coverage</li><li dir="ltr" role="presentation">Contribute to test strategy, test reporting, and other documentation</li><li dir="ltr" role="presentation">Other duties/projects as assigned</li></ul><p dir="ltr">Your tech stack &amp; growth opportunities:</p><p dir="ltr">You won't be expected to know all of these on day one.&nbsp; The right candidate will have strong fundamentals and a track record of picking up new technologies quickly.</p><ul><li dir="ltr" role="presentation">Languages: Apex, Lightning Web Components, Python, Rust, JavaScript / Angular / Vue, Bash</li><li dir="ltr" role="presentation">Web &amp; backend: Salesforce, Django, Flask</li><li dir="ltr" role="presentation">Mobile: Ionic / Angular hybrid apps for Android and iOS, Kotlin</li><li dir="ltr" role="presentation">Infrastructure: AWS, PostgreSQL, Redis, RabbitMQ / Celery, Docker</li><li dir="ltr" role="presentation">Testing &amp; automation: Playwright, Cypress, Appium, pytest, custom internal frameworks</li><li dir="ltr" role="presentation">Mapping &amp; routing: OpenStreetMap, travel time and route estimation, traffic modeling</li><li dir="ltr" role="presentation">Observability: Grafana, performance dashboards, data analytics</li><li dir="ltr" role="presentation">Process: Agile, continuous integration, zero-downtime delivery</li></ul><p dir="ltr"><strong>Qualifications and Experience:</strong></p><ul><li dir="ltr" role="presentation">3 or more years of software development experience</li><li dir="ltr" role="presentation">Degree in Computer Science, Software Engineering, or a related discipline</li><li dir="ltr" role="presentation">Strong fundamentals in object-oriented programming</li><li dir="ltr" role="presentation">Experience in process automation and automated testing, including functional, integration, stress, and performance</li><li dir="ltr" role="presentation">Strong analytical, troubleshooting, and problem-solving skills</li><li dir="ltr" role="presentation">Excellent communication skills with audiences of a variety of technical levels</li><li dir="ltr" role="presentation">Curious and highly adaptable, motivated by new challenges and evolving work</li><li dir="ltr" role="presentation">Prior experience in Salesforce development or the public transportation domain are assets</li></ul><p dir="ltr"><strong>Compensation and Benefits:</strong></p><ul><li dir="ltr" role="presentation"><strong>Base salary</strong>: $80K - $100K&nbsp;</li><li dir="ltr" role="presentation"><strong>Work-Life Balance &amp; Additional Perks</strong>:&nbsp;Flex-time work schedules, vacation time, bi-weekly catered lunches, social events, casual dress code</li><li dir="ltr" role="presentation"><strong>Benefits Plan</strong>: Medical, dental, prescription, life/health spending accounts and more</li><li dir="ltr" role="presentation"><strong>Work Environment</strong>:&nbsp;Located&nbsp;in KW's most desirable work space in the heart of Uptown Waterloo&nbsp;</li><li dir="ltr" role="presentation"><strong>Commuter Program</strong>:&nbsp;Complimentary rides to and from the office&nbsp;in Waterloo Region</li></ul><p dir="ltr"><strong>Who we are:</strong></p><p dir="ltr"><a href="http://www.rideco.com">http://www.rideco.com</a></p><p dir="ltr">RideCo powers on-demand transit. Public transit agencies and fleet operators use RideCo's cloud-based software platform to provide on-demand shared rides in dynamically routed buses and vans. RideCo is growing rapidly, and it is the most adopted on-demand paratransit and microtransit software among the 10 largest cities in the United States.&nbsp; Our marquee clients include Philadelphia&rsquo;s SEPTA, RTC Las Vegas, San Antonio Metro, and Houston Metro.&nbsp;&nbsp;&nbsp;</p><p dir="ltr">RideCo&rsquo;s software powers a diverse range of use cases, including paratransit, residential/ suburban travel; first-mile-last-mile connections for transit hubs; and corporate employee transportation.&nbsp; The success of these services is supported by the industry's best customer service, including a 95% plus customer retention rate.&nbsp; We are investing to scale up and capture the growing demand for on-demand shared rides solutions.</p><p dir="ltr">RideCo is proud to be an equal-opportunity employer. We hire the best talent and strive to build a meritocratic culture.&nbsp; In accordance with the Accessibility for Ontarians with Disabilities Act, accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require special accommodation to complete any portion of the application or interview process, please mention this in your application. </p><p dir="ltr">Why is this role open? Existing Vacancy<br><br>RideCo is committed to a fair and transparent recruitment process. We do not use artificial intelligence (AI) or automated decision-making tools to screen, evaluate, or select candidates. All applications are reviewed and assessed by our hiring team.</p>