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Added 11 mins ago
HN
Director, Customer Service
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
At PAL Airlines, every interaction matters. From the moment a customer arrives at the airport until they reach their destination, we are committed to delivering a safe, seamless, and…
Added 11 mins ago
HN
Hotel Operations Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Key ResponsibilitiesHotel Operations & Guest Experience
Added 11 mins ago
C
Consultant(e) en santé, sécurité et environnement / HSE Consultant
CBRE
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Impact a range of customer, operational, project, or service activities within own team and other related teams.
Added 11 mins ago
OW
Restaurant Manager
Out West Restaurant Group
ON · Ontario, Canada
- Full-time
…functions in a restaurant. These include company standards, customer experience, professional leadership, and direction for employees. All new managers will go through an extensive Manager…
Added 11 mins ago
S
General Manager
Snaplii
Toronto, ON · Etobicoke, ON
- Full-time
Leads: Functional leaders across Product, Growth & Marketing, Finance, and Operations; senior on-site leader of the Canadian office
Added 26 mins ago
A
Program Director
APPLY
Toronto, ON
- Full-time
APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports,…
Added 26 mins ago
A
Project Management Lead - Talent Pipeline
APPLY
Canada
- Full-time
APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports,…
Added 26 mins ago
T
Customer Experience Associate - Verdun (Part-time, 22.5h/week)
TD
Montreal, QC
- Part-time
…Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States…
Added 41 mins ago
D
Oracle Cloud ERP - Order-to-Cash (O2C) Consultant
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
3 to 5 years of experience in Oracle Cloud ERP implementations and technology transformation projects.
Added 41 mins ago
M
Technician - Bike Mechanic/Ski Tech
MEC
Nanaimo, BC
- $21.9 to $27.15 CAD / hour
- Full-time
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new…
Added 41 mins ago
BR
General Manager - Bayshore Shopping Centre
Banana Republic
Ottawa, ON · Nepean, ON
- Full-time
Leverages OMNI to deliver a frictionless customer experience
Added 41 mins ago
D
Oracle Cloud ERP - Order-to-Cash (O2C) Consultant
Deloitte
Ottawa, ON
- Full-time
3 to 5 years of experience in Oracle Cloud ERP implementations and technology transformation projects.
Added 41 mins ago
A
ILS Specialist
Actalent
Ottawa, ON
- $100,000 to $130,000 CAD / year
- Full-time
Proven experience performing Logistics Support Analysis (LSA), including FMECA, RCM, MTA, and LORA, in support of complex systems.
Added 41 mins ago
D
Oracle Cloud ERP - Order-to-Cash (O2C) Consultant
Deloitte
Saint John, NB
- Full-time
3 to 5 years of experience in Oracle Cloud ERP implementations and technology transformation projects.
Added 41 mins ago
D
Oracle Cloud ERP - Order-to-Cash (O2C) Consultant
Deloitte
Fredericton, NB
- Full-time
3 to 5 years of experience in Oracle Cloud ERP implementations and technology transformation projects.
Added 41 mins ago
A
Analyste En Contraintes
Actalent
Mirabel, QC
- $40 to $80 CAD / hour
- Contract
Solide expérience en analyse de contraintes de structures primaires, y compris les calculs structuraux pour des structures métalliques et/ou composites.
Added 41 mins ago
D
Oracle Cloud ERP - Order-to-Cash (O2C) Consultant
Deloitte
Toronto, ON
- Full-time
3 to 5 years of experience in Oracle Cloud ERP implementations and technology transformation projects.
Added 41 mins ago
A
ILS Specialist
Actalent
Calgary, AB
- $100,000 to $130,000 CAD / year
- Full-time
Proven experience performing Logistics Support Analysis (LSA), including FMECA, RCM, MTA, and LORA, in support of complex systems.
Added 41 mins ago
D
Oracle Cloud ERP - Order-to-Cash (O2C) Consultant
Deloitte
Burlington, ON
- Full-time
3 to 5 years of experience in Oracle Cloud ERP implementations and technology transformation projects.
Added 41 mins ago
D
Oracle Cloud ERP - Order-to-Cash (O2C) Consultant
Deloitte
AB · Edmonton, AB
- Full-time
3 to 5 years of experience in Oracle Cloud ERP implementations and technology transformation projects.
Added 41 mins ago
MN
Loblaws Food Sampling Brand Ambassador
Mosaic North America
Calgary, AB
- Internship
Customer service or sales experience preferred
Added 41 mins ago
D
Oracle Cloud ERP - Order-to-Cash (O2C) Consultant
Deloitte
Vancouver, BC
- Full-time
3 to 5 years of experience in Oracle Cloud ERP implementations and technology transformation projects.
Added 41 mins ago
AM
Funeral Attendant
Arbor Memorial Inc.
Regina, SK
- Part-time
…on what matters most, every single day. You’ll gain valuable experience to advance in a worthwhile and rewarding career path, surrounded by kind colleagues and accessible…
Added 41 mins ago
D
Oracle Cloud ERP - Order-to-Cash (O2C) Consultant
Deloitte
Winnipeg, MB
- Full-time
3 to 5 years of experience in Oracle Cloud ERP implementations and technology transformation projects.
Added 41 mins ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
We are also open to developing the right candidate into a future leader and will look for Partnership opportunities for the candidate that can showcase exceptional customer service, have a…

RideWrap

Shop Lead

Whistler, BC, Canada

Pay: CA$56,160.00 - CA$64,480.00 per year · Full-time

Apply About employer

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Job details

Pay: Pay: CA$56,160.00 - CA$64,480.00 per year
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

The Opportunity

Are you a highly organized leader who wants to drive the daily success of our Whistler shop? We are looking for a Shop Lead to guide our local team, optimize our floor, and ensure every bike leaves looking perfect. Backed by our HQ support team, you’ll focus on production flow, team development, and delivering an exceptional customer experience.

Through our core values of Innovation, Precision, and Community, you will be the ultimate resource for the Whistler storefront.

About Us

RideWrap is a rider-owned and operated business. Since the beginning, our objective has been simple: help riders get the most out of their time riding bikes. RideWrap’s proprietary systems are born from combining a background in precision engineering with a love for riding bikes. We produce industry-leading frame protection components for all bikes and riders.

The Responsibilities

Team & Floor Leadership: Oversee daily scheduling, production runs, and install quality. Lead daily stand-ups, train new crew members, and ensure the shop hits its output targets.
Community Connection: Be the face of the Whistler shop for local riders, dealers, and events, bringing good vibes to the local bike scene up and down the sea-to-sky corridor.
Shape the Product: Play a direct role in how our kits are made. You’ll spend time measuring the curves of physical bikes, giving our designers the exact ground-level details they need to build the perfect fit.
Shop Optimization: Drive daily shop resets and equipment checks. Ensure installation bays, printing fleets, and warehouse areas remain tidy and fully operational to support smooth production and a premium customer experience.

About You

The Stoke: Genuine passion for the mountain bike industry and knowledge of the Sea-to-Sky riding scene.
Customer & Community Focused: 1+ years of customer service experience. You are approachable, communicate clearly, and can comfortably represent RideWrap at local events and with shop partners.
Leadership: 1–2 years of experience supervising or leading a team, ideally in a retail, workshop, or fast-paced production environment. You know how to motivate a crew and manage a schedule.
Operational Mindset: A high degree of organization, an eagle-eye for detail, and a drive to improve workflows.
Tech Comfort: Proficiency with Google Workspace (Docs, Sheets, Drive) and a willingness to learn how to operate and maintain our printing fleet (we will train you!).
The Essentials: Excellent written and spoken English, plus a valid Class 5 driver’s license with a clean driving record for local shop runs and events.

Pay: CA$56,160.00 - CA$64,480.00 per year

Addtional Perks

Significant industry discounts and free frame protection for you and heavy discounts for your friends/family
Health & Wellness Allowance
Flexible scheduling to ensure you get your ride time in

Apply About employer

More about this job

Responsibilities

Lead daily shop operations, including scheduling, production runs, installation quality, team training, and workflow targets. Represent the shop in the local riding community, provide precise bike measurements to support product design, and keep shop equipment and work areas organized and operational.

Requirements

Candidates should have at least one year of customer service experience and one to two years of team leadership experience, ideally in retail, a workshop, or production. They should know the local mountain biking scene, be organized and detail-oriented, use Google Workspace, communicate well in English, and hold a valid Class 5 driver's license with a clean record.

Skills

Team Leadership
Scheduling
Production Management
Quality Control
Staff Training
Customer Service
Community Engagement
Workflow Optimization
Organization
Attention to Detail
Google Workspace
Equipment Maintenance
Written Communication
Verbal Communication
Mountain Biking Industry Knowledge
Product Measurement

Benefits

Industry Discounts
Free Frame Protection
Discounts for Friends and Family
Health and Wellness Allowance
Flexible Scheduling

Visa sponsorship

Not detected in the job text

Keywords

Mountain Bikes
Frame Protection
Shop Operations
Production Runs
Installation Quality
Team Leadership
Daily Scheduling
Team Training
Production Targets
Customer Experience
Community Engagement
Product Design
Bike Measurement
Workflow Optimization
Equipment Checks
Installation Bays
Printing Fleet
Warehouse Operations
Google Workspace
Google Docs
Google Sheets
Google Drive
Class 5 Driver's License
Retail
Workshop
Precision Engineering

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