Branch Administrator – Part Time

The part-time Branch Administrator will provide support, training, and assistance to real estate agents, allowing our agents to be successful in their role. This individual must be extremely detail-oriented, able to work in a fast-paced environment while providing exceptional customer service and a helping hand.

Responsibilities:

• Support the full-time staff with daily tasks and front desk operations.

• Receive inbound calls and emails from agents and respond to any general administrative inquiries.

• Provide general guidance to Agents on how to navigate internal systems and processes.

• Sort and distribute received mail and faxes.

• Receive deposit cheques and prepare receipts.

• Process receiving and pick-up of back to vendor and return of deposit cheques.

• Complete daily listing validations and review listing paperwork for compliance.

• Process incoming cancellations, suspensions, and disclosure requests.

• Assist with creating and posting content on branch and managers' social channels.

• Update Realtors' information in the Brokerage’s internal systems.

• Communicate with full-time staff regarding incoming, pending, and completed tasks.

• General upkeep of the office and workstations.

• Other duties as assigned by the Manager.

Requirements:

• Experience in real estate is an asset.

• Knowledge of Lonewolf, Brokerwolf, OREB, and MLS is an asset

• Knowledge of Social media platforms and experience using them in a work environment

• Outstanding customer service skills with ability to operate calmly and efficiently.

• Excellent computer skills, including Microsoft Suite

• Independent worker and team player

• Excellent communication and interpersonal skills

• Superior problem-solving skills with a high level of attention to detail and fine-tuned organizational skills

• Ability to handle a very fast-paced office environment