Dispatcher
- Brampton, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Company Description RightTrack Transport & Warehouse, founded in 2003, is a premier North American logistics partner specializing in integrated transportation and warehousing solutions. With over 20 years of asset-based experience, the company operates strategic hubs in Brampton and Cambridge, ON, connecting international ports with Canadian purchasers. RightTrack offers high-velocity warehousing, cold storage, container handling, and national distribution, alongside comprehensive FTL and LTL services across Canada and the U.S. The organization is DG and cold chain certified, serving sectors such as manufacturing, automotive, food and beverage, retail, and chemicals. RightTrack focuses on reliability, real-time visibility, and scalable logistics solutions that help businesses grow.
Role Description The Dispatcher is a full-time, on-site role based in Brampton, ON, responsible for coordinating daily transportation operations. This position schedules and dispatches drivers and equipment, monitors routes and delivery timelines, and ensures compliance with company policies and regulatory requirements. The Dispatcher communicates with drivers, customers, and internal teams to manage pickup and delivery details, resolve issues, and adjust plans in response to changing conditions. The role includes maintaining accurate records in dispatch systems, tracking loads and equipment, and providing proactive updates on shipment status. The Dispatcher also supports continuous improvement of routing efficiency, safety, and customer service.
Qualifications
Role Description The Dispatcher is a full-time, on-site role based in Brampton, ON, responsible for coordinating daily transportation operations. This position schedules and dispatches drivers and equipment, monitors routes and delivery timelines, and ensures compliance with company policies and regulatory requirements. The Dispatcher communicates with drivers, customers, and internal teams to manage pickup and delivery details, resolve issues, and adjust plans in response to changing conditions. The role includes maintaining accurate records in dispatch systems, tracking loads and equipment, and providing proactive updates on shipment status. The Dispatcher also supports continuous improvement of routing efficiency, safety, and customer service.
Qualifications
- Experience with dispatching in transportation, logistics, or warehousing operations, including coordinating drivers, loads, and routes.
- Strong communication and customer service skills, with the ability to interact professionally with drivers, clients, and internal teams.
- Proficiency with dispatch or transportation management systems (TMS), GPS tracking tools, and basic MS Office applications.
- Solid organizational and time-management abilities, including prioritizing multiple shipments and responding quickly to operational changes.
- Knowledge of North American freight corridors, cross-border requirements, and basic transportation regulations; DG experience is an asset.
- Attention to detail and problem-solving skills for managing documentation, scheduling conflicts, and service issues.
- Ability to work on-site in Brampton, ON, in a fast-paced environment and collaborate effectively with warehouse and operations teams.
- Previous experience in a 3PL, trucking, or logistics setting preferred; post-secondary education in logistics, supply chain, or a related field is an advantage.
More about this job
Responsibilities
Coordinate daily transportation operations by scheduling and dispatching drivers and equipment, monitoring routes and delivery timelines, and adjusting plans as conditions change. Communicate with drivers, customers, and internal teams, maintain accurate dispatch and shipment records, and support improvements in routing efficiency, safety, and customer service.
Requirements
Experience in dispatching within transportation, logistics, or warehousing is sought, along with strong communication, customer service, organizational, and problem-solving skills. Candidates should be proficient with dispatch or transportation management systems, GPS tracking, and basic Microsoft Office, and have knowledge of freight corridors and transportation regulations; DG experience and relevant post-secondary education are advantages.
Skills
- Transportation Dispatching
- Driver Coordination
- Route Planning
- Load Tracking
- GPS Tracking
- Customer Service
- Communication
- Organization
- Time Management
- Problem-Solving
- Transportation Regulations
- Cross-Border Freight
- Documentation Management
- Microsoft Office
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Logistics
- Customer Service & Support
Keywords
- Transportation Dispatch
- Logistics
- Warehousing
- Driver Scheduling
- Equipment Dispatch
- Route Monitoring
- Load Tracking
- GPS Tracking
- Microsoft Office
- North American Freight Corridors
- Cross-Border Requirements
- Transportation Regulations
- Dangerous Goods
- Cold Chain
- Full Truckload
- Less Than Truckload
- Shipment Documentation
- Customer Service
- Routing Efficiency
- Brampton
- Third-Party Logistics
- Trucking
- Supply Chain