Organizational Change Management (OCM) Coordinator

Professional Summary

The Client is seeking a highly organized and detail-oriented Organizational Change Management (OCM) Coordinator to support the OCM team across multiple high-priority initiatives within the Digital portfolio, encompassing Cyber, Infrastructure, Midstream, Utilities, and Corporate domains. This role serves a critical function in driving successful change adoption across the organization by managing project schedules, facilitating stakeholder engagement, maintaining communication schedules, and coordinating cross-functional change activities.

Core Responsibilities

• Project Coordination & Tracking: Monitor OCM project activities, timelines, and deliverables to ensure key milestones are met across concurrent initiatives.
• SharePoint & Repository Management: Design, develop, and maintain centralized SharePoint sites and repositories to ensure seamless access to current change management documentation, plans, and schedules.
• Communication Support: Draft, schedule, and distribute formal change management communications, including announcements, emails, and newsletters, to maintain consistent messaging across stakeholder groups.
• Stakeholder Engagement: Facilitate OCM team meetings, workshops, and stakeholder alignment events, systematically documenting feedback, questions, and action items.
• Training & Event Administration: Organize and schedule training sessions and workshops; manage attendee tracking, participant feedback collection, and training collateral distribution.
• Metrics & Reporting: Collect, compile, and report on key change metrics - including engagement rates, training completion data, and feedback trends - for presentation to OCM leadership.
• Administrative Operations: Provide comprehensive administrative and operational support to the OCM team, including meeting logistics, minute recording, and tracking follow-up deliverables.

Required Qualifications

• Education: Bachelor’s degree or diploma in Organizational Development, Communications, Business Administration, or a related field (or equivalent practical experience).
• Experience: Minimum of 5 years of progressive experience in project coordination, administrative support, or related operational roles.
• Technical Skills: Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and strong SharePoint site development and administration capabilities.
• Core Competencies: Exceptional written and verbal communication skills, superior organizational abilities, and demonstrated success managing competing priorities independently.

Preferred Qualifications

• Direct experience or exposure supporting Organizational Change Management frameworks and methodologies.
• Familiarity with enterprise project management systems and software tools.
• Proven ability to navigate organizational ambiguity and operate effectively within a dynamic portfolio environment.

Employment Details

• Location: On-site / Hybrid (4 days in-office, 1 day remote per week).