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Added 9 mins ago
Consultant, Forensic Engineering
J.S. Held LLC
Burlington, ON
Full-time
We are seeking an experienced Consultant, Forensic Engineering to provide overall operational leadership and organizational structure for a growing engineering firm. This is a hands-on…
Added 10 mins ago
Principal Mechanical Design Specialist
Samuel, Son & Co.
Waterloo, ON
$49.85 to $68.54 CAD / hour
Full-time
As the Principal Mechanical Design Specialist, you are a senior technical authority and internal consultant who helps solve complex mechanical challenges, improves consistency across…
Added 39 mins ago
SAP SUCCESSFACTOR ARCHITECT
InfiCare Staffing
Toronto, ON
Contract
Act as the functional L3 support consultant for SAP SuccessFactors, with primary ownership of complex Employee Central issues.
Added 39 mins ago
Compensation Consultant
Superior Propane
Mississauga, ON
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We are seeking a Compensation Consultant for a 9-month contract to support job architecture, market analysis, annual merit, and incentive programs within a large, complex organization. This…
Added 39 mins ago
Senior Electrical Engineer
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…individual will serve as both a technical leader and client-facing consultant, helping deliver complex industrial and mining projects while supporting the expansion of the electrical…
Added 40 mins ago
Business Systems Administrator
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Added 1 hour ago
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The Senior SAP SuccessFactors Consultant is responsible for providing expert BAU support, L3 issue resolution, and continuous improvement for the SAP SuccessFactors landscape across EMEA,…
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Sr SAP SuccessFactors Engineer - Toronto / Vancouver (Canada)
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Business Analyst – Fast-Track Apprenticeship Program
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Agentic AI Business Analyst
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Added 2 hours ago
2600001308 - Strategy Management Consultant
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Added 3 hours ago
SAP Functional Consultant - SAP MM/Ariba Procurement AMS Support
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Bedford, NS
$79,800 to $125,400 CAD / year
Full-time
Business Process Analysis: Experience analyzing business processes to identify opportunities for improvement and developing solutions to increase efficiency and reduce costs.
Added 5 hours ago
Client Experience Consultant
Rimes Technologies
Toronto, ON
…of clients, within geographic regions. The Client Experience Consultant ensures the client’s service operates within a set of KPI’s and make suitable adjustments to ensure it continues to…
Added 6 hours ago
Financial Analyst
DMC Recruitment Group
Toronto, ON · North York, ON
Full-time
…closely with the Controller and plant leadership across the business. You'll be involved in forecasting and planning, analyzing manufacturing costs, margins, inventory, operational…
Added 9 hours ago
Senior Power Systems Engineer, Resource Integration
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Toronto, ON
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DNV Energy Systems is seeking a Senior Resource Integration (RI) Engineer, in the Renewables & Power Grids group. Our team provides creative, cost effective and practical solutions to…
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SAP SuccessFactors Engineer
Kamptos Technologies LLC
Toronto, ON
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We are seeking a Senior SAP SuccessFactors Engineer/Consultant with 8–10 years of overall IT experience and strong hands-on experience in SAP SuccessFactors Employee Central, BAU/L3…
Added 11 hours ago
Quality and Patient Safety Consultant
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Full-time
Through demonstrated proficiency in quality improvement and business methodologies, education, innovation, and role modeling, the consultant will assist programs to:
Added 11 hours ago
Human Resources/Labour Relations Consultant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Reporting to the Director of Human Resources, the HR/LR Consultant will provide guidance and support to managers and other Human Resources staff on employment and labour relations matters.…
Added 13 hours ago
Facilities Consultant - Architectural (Canada)
Gordian
Canada
Full-time
…condition, performance, and remaining useful life of building systems and components. Working as part of a multidisciplinary team of assessors, the consultant will inspect a diverse range…
Added 14 hours ago
Business and Technology Consultant
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Winnipeg, MB
Full-time
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Added 15 hours ago
Consultant, Government Grants
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Full-time
The Consultant will also support Managers and Senior Consultants with developing supplemental documentation, including business plans, budgets, and financial information for client…
Added 15 hours ago
Construction & Project Manager
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Full-time
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Added 16 hours ago
Field Consultant
Dyno Nobel
Labrador City, NL
Full-time
As the Field Consultant, you will provide support to the region and be the subject matter expert to clients located mainly in the Newfoundland and Labrador and Baffin Island region.
Added 16 hours ago
Building Energy Coordinator (EIT)
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Added 16 hours ago
Sr SAP SuccessFactors Engineer
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Act as the functional L3 support consultant for SAP SuccessFactors, with primary ownership of complex Employee Central issues.

Rimes Technologies

Client Experience Consultant

Toronto, ON, Canada

Experience: 2+ Years Strong work experience in the financial data industry
Posting language: English
Posted: Sep 24, 2026

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Original job description

About Rimes

Rimes provides the Intelligence Fabric for Capital Markets, a trusted data network and intelligence architecture that transforms fragmented data, operations and workflows into decision-grade intelligence. The world’s leading institutional investors, asset managers, and service providers rely on Rimes to help them make better investment decisions that power more than US$ 75 trillion in AUM annually.

Client Experience (CX) teams own the technical relationship with the client, they are responsible and accountable for the service provided to a set of clients, within geographic regions. The Client Experience Consultant ensures the client’s service operates within a set of KPI’s and make suitable adjustments to ensure it continues to do so. Client Experience teams work with our clients to adapt the services received, in line with the ever-changing requirements of the investment management industry. Alongside our sales and account management teams, CX team provides regular service reviews with our clients, to reinforce our value proposition, provide industry insight and uncover further opportunity to solve our client’s challenges.

We are currently recruiting for a Client Experience Consultant to join our CX North America team and supplement our global team. This is an excellent opportunity to join a well-established firm with a global presence and significant growth potential.

RESPONSIBILITIES

Managing and growing existing clients:

- Oversight and management of all flow workload for a set of existing business accounts

- In depth knowledge of the existing accounts and history.

- Provision of expert advice to clients around their feed requirements.

- Periodical service reviews with the clients.

- Leading production discussions and maintaining strong working relationships

General point of escalation for the Second Line Feed management team and source of data, product and technical expertise;

- Databases, vendor methodology

- Systems

- Client data usage

QUALIFICATIONS

2+ Years Strong work experience in the financial data industry

Strong communication, interpersonal and organizational skills

Effective analytical and problem-solving skills

Candidates must be of Graduate caliber, preferably a bachelor's degree in a finance or a related field

Experience as a Consultant or related position within the financial data industry.

Strong interpersonal and team collaboration skills required
Demonstrates curiosity about emerging technologies, particularly AI, and is interested in exploring how new tools can improve customer, employee, and business outcomes.

Desirable:

Sound working knowledge of financial spreadsheets, databases and applications

Experienced and highly proficient with MS Excel® and MS PowerPoint®

Knowledge of Financial concepts, including income benchmarks and securities

Experience with PowerBi, Snowflake, SQL, SFTP and ETL processes

Experience in a client facing role within financial markets

Only selected candidates will be contacted for interviews. We appreciate your understanding. Thank you for considering a career with us.

Rimes is committed to promote the values of diversity and inclusion throughout the business. Whether it’s through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.

Visit our Careers page to see our complete listings.

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More about this job

Responsibilities

The Client Experience Consultant manages and grows existing client accounts by overseeing service delivery and ensuring KPI compliance. They act as a primary point of escalation and provide expert technical advice regarding data feeds and product usage.

Requirements

Candidates must have at least 2 years of experience in the financial data industry and possess a bachelor's degree in finance or a related field. Strong analytical, communication, and organizational skills are required, along with proficiency in financial applications and database tools.

Skills

Financial data industry
Data analysis
Problem-solving
Communication
MS Excel
MS PowerPoint
Financial concepts
Income benchmarks
Securities
PowerBi
Snowflake
SQL
SFTP
ETL processes
Technical expertise

Visa sponsorship

Not detected in the job text

Keywords

Capital Markets
Intelligence Fabric
Client Experience
KPI
Investment management
Feed management
Databases
Vendor methodology
AI
Financial data
MS Excel
MS PowerPoint
Income benchmarks
Securities
PowerBi
Snowflake
SQL
SFTP
ETL
Client facing

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