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Store Manager, Yorkdale

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
Must possess at least 5 years’ experience in retail management with a luxury brand
Posting language
English
Posted

Original job description

Position

The RIMOWA Store Manager is responsible for the overall achievement of store business objectives. The Store Manager must provide leadership and manage a team toward generating sales through exceptional client relations, product knowledge and outreach initiatives while acting as a brand ambassador for RIMOWA.

Job Responsibilities

Sales and Client Relations

  • Achieve store sales goals and other financial targets
  • Provide training for team in selling techniques and product knowledge
  • Analyze store performance, identifying problems and crafting solutions. This includes monitoring and understanding sales reports and financial statements
  • Demonstrate the highest level of service for a luxury brand, mentor team on service standards and assist in the cultivation of new and existing clients
  • Act as a brand ambassador of RIMOWA, play an active role in the community and seek outreach/networking opportunities

Stock and Inventory Management

  • Communicate with leaders to ensure inventory meets business needs
  • Manage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service
  • Conduct inventory counts, manage RTV’s and overall stock movement
  • Ensure accurate and efficient receipt and transfer of all goods
  • Execute well organized inventory counts

Team Management

  • Attract and recruit successful sales associates capable of being promoted into managerial positions
  • Coach the sales team on performance, provide professional development, and nurture corporate culture
  • Motivate the sales team through the creation of a fun work environment
  • Implement RIMOWA’s clienteling practices to build each team member’s business and overall store performance

Store Operations

Maintain operation of all POS functions to ensure accurate store reporting

  • Maintain store payroll in accordance with overall store budget
  • Create sales/marketing reports using Excel and Cegid.
  • Manage facilities and operational costs
  • Other ad hoc projects as determined by management

Visual Merchandising

  • Merchandise the store and execute window displays in accordance with company directives for collections
  • Maintain all display fixtures, lighting and marketing material

Profile

PROFILE:

  • Completion of a High School diploma or equivalent
  • Must possess at least 5 years’ experience in retail management with a luxury brand
  • Proven ability to drive sales from start-up, execute events and work in concert with marketing
  • Talent for managing and developing a cohesive team
  • Required to lift boxes up to 20lbs repeatedly
  • Able to work evenings, weekends and holidays
More about this job

Responsibilities

Lead the store team to achieve sales and financial targets through exceptional client service, product expertise, outreach, and team development. Oversee inventory, repairs, store operations, reporting, facilities, and visual merchandising while representing the RIMOWA brand.

Requirements

A high school diploma or equivalent and at least five years of retail management experience with a luxury brand are required. Candidates should be able to drive sales, execute events, develop a cohesive team, lift boxes up to 20 pounds repeatedly, and work evenings, weekends, and holidays.

Skills

  • Retail Management
  • Sales Leadership
  • Client Relations
  • Luxury Retail
  • Product Knowledge
  • Sales Training
  • Performance Analysis
  • Inventory Management
  • Customer Service
  • Team Recruitment
  • Coaching And Development
  • Clienteling
  • Point-Of-Sale Operations
  • Excel
  • Cegid
  • Visual Merchandising

Visa sponsorship

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Categories

  • Retail
  • Management & Leadership
  • Sales
  • Customer Service & Support
  • Marketing

Keywords

  • RIMOWA
  • Retail Management
  • Luxury Brand
  • Sales Goals
  • Financial Targets
  • Client Relations
  • Product Knowledge
  • Sales Techniques
  • Sales Reports
  • Financial Statements
  • Customer Service
  • Clienteling
  • Community Outreach
  • Networking
  • Inventory Management
  • Repair Processes
  • Returns To Vendor
  • Stock Movement
  • Team Recruitment
  • Coaching
  • Professional Development
  • Point-Of-Sale
  • Payroll
  • Excel
  • Cegid
  • Facilities Management
  • Operational Costs
  • Visual Merchandising
  • Window Displays
  • Marketing Events

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