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Supervisor Processing Operations Center

  • Labrador City, NL, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English · French
Posted

Original job description

English section of this bilingual listing.

  • Lead a critical Processing team in IOC's Operations Center, ensuring safe and efficient execution of integrated operations.
  • Develop your leadership capability while influencing operational performance, continuous improvement, and cross-functional decision making.
  • Enjoy a 12-hour rotating shift schedule (days and nights) that supports operational coverage in a dynamic control room environment.

At Rio Tinto IOC, we are committed to creating an inclusive and welcoming workplace where everyone feels safe, respected, and able to succeed. We actively encourage applications from women, Indigenous Peoples, and people with diverse backgrounds, experiences, and perspectives.

We’re Finding Better Ways™ to provide materials the world needs, now and in the future. Our values – care, courage and curiosity – guide how we work and how we treat each other.

Finding better ways™ to provide the materials the world needs.

About the Role

We are looking for a Supervisor Processing Operations Center to lead a team of Process Controllers within IOC’s Operations Center. Reporting to the Superintendent Process Technical Services, this frontline leadership role is accountable for safety, operational execution, and decision making within the business. The role directs activities for an operating shift, works closely with stakeholders across the value chain, and plays a key role in delivering short-term operational plans and continuous improvement initiatives.

Leading on the frontline is one of the most important jobs in our business. You will motivate and support your team, reinforce safe work practices, and help ensure people go home safe and well after every shift.

In Labrador City, you’ll find a close‑knit northern community where quality of life and genuine connection come naturally.

Enjoy the outdoors year-round; camping, fishing, hunting, hiking and boating throughout the summer and fall seasons. Winter thrills include groomed snowmobile trails, snowshoeing trails, alpine and cross-country skiing, including night skiing, often beneath the Northern Lights.

What you'll be doing

  • Lead and promote a strong safety culture, ensuring compliance with all safety standards, procedures, and operational requirements.
  • Supervise and support Process Controllers within the Operations Center to deliver safe, stable, and efficient operations.
  • Coordinate with teams across the value chain to execute agreed short-term plans and optimize operational outcomes.
  • Monitor operational performance and respond to unplanned events to minimize impacts on production and value chain performance.
  • Apply integrated operations best practices, advanced process control principles, and operational optimization strategies.
  • Build strong working relationships with site operations, maintenance, technical, and planning teams.
  • Drive continuous improvement initiatives that enhance safety, reliability, productivity, and operational effectiveness.
  • Provide coaching, training, work allocation, and performance input to support team capability and development.

About You

We’re looking for someone whose experience aligns with the key requirements below. You do not need to meet every “helpful for success” item to apply, if you bring relevant experience and are excited by the opportunity, we encourage you to submit an application.To be successfully considered for this role, you will demonstrate a commitment to personal and team safety and bring the following experience and capabilities:

Required for Success

  • Previous experience in a processing operations environment.
  • Demonstrated frontline supervisory or team leadership experience.
  • Strong communication, leadership, and stakeholder engagement skills.
  • Ability to make operational decisions and provide clear direction in a fast-paced operations environment.
  • Experience working within procedures, standards, and operational control frameworks.
  • Commitment to safety leadership and continuous improvement.

Helpful for Success

  • Experience with automation systems, advanced process control, or operational optimization tools.
  • Experience within an Integrated Operations or Control Center environment.

What we offer

Be recognized for your contribution, your thinking and your hard work, and go home knowing you’ve helped the world progress.

  • A work environment where safety is always the number one priority 
  • Career development & education assistance to further your technical or leadership ambitions 
  • A competitive base salary reflective of your skills and experience with annual incentive program 
  • Ongoing access to family-friendly health and medical programs, pension and savings plans 
  • Attractive share ownership plan 
  • Leave for all of life’s reasons (vacation/annual, paid parental, sick leave) 
  • Exclusive employee discounts 

Where you’ll be working

We are a leading North American producer and exporter of premium iron ore pellets and high-grade concentrate with average iron grades greater than 66%. With a team of over 2,700 employees, IOC is committed to providing value and continuity for our customers, employees, communities and shareholders through our unique mine to port approach, taking advantage of our full integration and wholly owned infrastructure to deliver our high-quality concentrate and pellets to our customers across the globe.

IOC’s operations include a mine with five operational pits, a concentrator and a pelletizing plant located near Labrador City in the province of Newfoundland and Labrador. We also operate a wholly-owned 418 km railway, the Quebec North Shore and Labrador Railway (QNS&L), that links our Labrador operations to Company-owned port facilities in Sept-Iles.

Working at Rio Tinto also means choosing to be part of a company recognized one of Canada’s Top 100 Employers in 2026 and one of Canada’s Top Employers for Young People in 2025.

About Rio Tinto

Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.

We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win situations and meet opportunities.

Respect and Inclusion
At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQ+ community, mature workers, people with disabilities and people from different cultural backgrounds.

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.

À propos de Rio Tinto

Read the full bilingual original
  • Lead a critical Processing team in IOC's Operations Center, ensuring safe and efficient execution of integrated operations.
  • Develop your leadership capability while influencing operational performance, continuous improvement, and cross-functional decision making.
  • Enjoy a 12-hour rotating shift schedule (days and nights) that supports operational coverage in a dynamic control room environment.

At Rio Tinto IOC, we are committed to creating an inclusive and welcoming workplace where everyone feels safe, respected, and able to succeed. We actively encourage applications from women, Indigenous Peoples, and people with diverse backgrounds, experiences, and perspectives.

We’re Finding Better Ways™ to provide materials the world needs, now and in the future. Our values – care, courage and curiosity – guide how we work and how we treat each other.


Finding better ways™ to provide the materials the world needs.


About the Role


We are looking for a Supervisor Processing Operations Center to lead a team of Process Controllers within IOC’s Operations Center. Reporting to the Superintendent Process Technical Services, this frontline leadership role is accountable for safety, operational execution, and decision making within the business. The role directs activities for an operating shift, works closely with stakeholders across the value chain, and plays a key role in delivering short-term operational plans and continuous improvement initiatives.

Leading on the frontline is one of the most important jobs in our business. You will motivate and support your team, reinforce safe work practices, and help ensure people go home safe and well after every shift.

In Labrador City, you’ll find a close‑knit northern community where quality of life and genuine connection come naturally.

Enjoy the outdoors year-round; camping, fishing, hunting, hiking and boating throughout the summer and fall seasons. Winter thrills include groomed snowmobile trails, snowshoeing trails, alpine and cross-country skiing, including night skiing, often beneath the Northern Lights.


What you'll be doing


  • Lead and promote a strong safety culture, ensuring compliance with all safety standards, procedures, and operational requirements.
  • Supervise and support Process Controllers within the Operations Center to deliver safe, stable, and efficient operations.
  • Coordinate with teams across the value chain to execute agreed short-term plans and optimize operational outcomes.
  • Monitor operational performance and respond to unplanned events to minimize impacts on production and value chain performance.
  • Apply integrated operations best practices, advanced process control principles, and operational optimization strategies.
  • Build strong working relationships with site operations, maintenance, technical, and planning teams.
  • Drive continuous improvement initiatives that enhance safety, reliability, productivity, and operational effectiveness.
  • Provide coaching, training, work allocation, and performance input to support team capability and development.

About You


We’re looking for someone whose experience aligns with the key requirements below. You do not need to meet every “helpful for success” item to apply, if you bring relevant experience and are excited by the opportunity, we encourage you to submit an application.To be successfully considered for this role, you will demonstrate a commitment to personal and team safety and bring the following experience and capabilities:


Required for Success


  • Previous experience in a processing operations environment.
  • Demonstrated frontline supervisory or team leadership experience.
  • Strong communication, leadership, and stakeholder engagement skills.
  • Ability to make operational decisions and provide clear direction in a fast-paced operations environment.
  • Experience working within procedures, standards, and operational control frameworks.
  • Commitment to safety leadership and continuous improvement.

Helpful for Success


  • Experience with automation systems, advanced process control, or operational optimization tools.
  • Experience within an Integrated Operations or Control Center environment.

What we offer


Be recognized for your contribution, your thinking and your hard work, and go home knowing you’ve helped the world progress.

  • A work environment where safety is always the number one priority 
  • Career development & education assistance to further your technical or leadership ambitions 
  • A competitive base salary reflective of your skills and experience with annual incentive program 
  • Ongoing access to family-friendly health and medical programs, pension and savings plans 
  • Attractive share ownership plan 
  • Leave for all of life’s reasons (vacation/annual, paid parental, sick leave) 
  • Exclusive employee discounts 

Where you’ll be working


We are a leading North American producer and exporter of premium iron ore pellets and high-grade concentrate with average iron grades greater than 66%. With a team of over 2,700 employees, IOC is committed to providing value and continuity for our customers, employees, communities and shareholders through our unique mine to port approach, taking advantage of our full integration and wholly owned infrastructure to deliver our high-quality concentrate and pellets to our customers across the globe.

IOC’s operations include a mine with five operational pits, a concentrator and a pelletizing plant located near Labrador City in the province of Newfoundland and Labrador. We also operate a wholly-owned 418 km railway, the Quebec North Shore and Labrador Railway (QNS&L), that links our Labrador operations to Company-owned port facilities in Sept-Iles.

Working at Rio Tinto also means choosing to be part of a company recognized one of Canada’s Top 100 Employers in 2026 and one of Canada’s Top Employers for Young People in 2025.



About Rio Tinto

Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.

We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win situations and meet opportunities.


Respect and Inclusion
At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQ+ community, mature workers, people with disabilities and people from different cultural backgrounds.

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.


À propos de Rio Tinto

Rio Tinto est un chef de file mondial du secteur des sociétés minières et des matériaux. Nous sommes établis dans 35 pays où nous produisons du minerai de fer, du cuivre, de l’aluminium, des minéraux critiques et d’autres matériaux nécessaires à la transition énergétique mondiale et à la prospérité des personnes, des communautés et des nations.

Nous exerçons nos activités depuis 150 ans, en nous appuyant sur les connaissances accumulées au fil des générations et sur les différents continents. Notre mission – trouver de meilleures façons de fournir les matériaux dont le monde a besoin – nous guide dans notre quête d’innovation et d’amélioration continue, dans le but de fabriquer des produits à faibles émissions et répondant aux bonnes normes environnementales, sociales et de gouvernance. Mais comme nous ne pouvons pas y arriver seuls, nous nous attachons à créer des partenariats nous permettant de résoudre des problèmes, de créer des situations mutuellement avantageuses et de saisir des occasions.


Respect and Inclusion
Chez Rio Tinto, nous accueillons favorablement et encourageons les candidatures d’Autochtones, de femmes, de membres de la communauté LGBTQ+, de travailleurs âgés, de personnes handicapées et de représentants d’origines diverses.

Nous sommes déterminés à créer un milieu inclusif où les employés se sentent à l’aise d’être eux-mêmes. Nous souhaitons de plus que chacun ait l’impression que sa voix compte, que toutes les cultures sont respectées et que les points de vue, aussi variés soient-ils, sont non seulement bienvenus, mais également essentiels à notre succès. Nous nous traitons mutuellement avec équité et dignité, sans égard à la race, au genre, à la nationalité, à l’origine ethnique, à la religion, à l’âge, à l’orientation sexuelle ou à tout autre aspect distinctif.



More about this job

Responsibilities

Lead and support Process Controllers to ensure safe, stable, and efficient operations, directing shift activities and responding to unplanned events. Coordinate with value-chain stakeholders to deliver short-term plans, improve operational performance, and develop team capability through coaching and work allocation.

Requirements

Candidates need processing operations experience, frontline supervisory or team leadership experience, and strong communication, leadership, and stakeholder engagement skills. They must be able to make decisions in a fast-paced environment, work within operational procedures and control frameworks, and demonstrate commitment to safety and continuous improvement; automation or control-center experience is helpful.

Skills

  • Safety Leadership
  • Frontline Supervision
  • Team Leadership
  • Processing Operations
  • Operational Decision-Making
  • Stakeholder Engagement
  • Communication
  • Operational Planning
  • Process Control
  • Advanced Process Control
  • Operational Optimization
  • Integrated Operations
  • Continuous Improvement
  • Performance Monitoring
  • Coaching and Training
  • Cross-Functional Collaboration

Benefits

  • Career Development and Education Assistance
  • Annual Incentive Program
  • Health and Medical Programs
  • Pension and Savings Plans
  • Share Ownership Plan
  • Vacation Leave
  • Paid Parental Leave
  • Sick Leave
  • Employee Discounts

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Engineering
  • Manufacturing
  • Security & Safety
  • Logistics

Keywords

  • Processing Operations
  • Operations Center
  • Process Controllers
  • Integrated Operations
  • Control Room
  • Safety Standards
  • Operational Execution
  • Short-Term Operational Plans
  • Value Chain
  • Unplanned Events
  • Advanced Process Control
  • Automation Systems
  • Operational Optimization
  • Continuous Improvement
  • Operational Performance
  • Production
  • Reliability
  • Productivity
  • Work Allocation
  • Team Development
  • Mining
  • Iron Ore
  • Concentrator
  • Pelletizing Plant

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