Jobs in Canada

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Added 39 mins ago
BV
Business Development Manager - Environmental Services
Bureau Veritas
Vancouver, BC
- Full-time
The Senior Business Development Manager is responsible for driving profitable revenue growth and strengthening Bureau Veritas’ presence across British Columbia’s environmental testing, site…
Added 39 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 39 mins ago
SH
Marketing Manager
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
The candidate must live in Vancouver; you’ll work a hybrid schedule out of our Support Center, located on West Broadway
Added 39 mins ago
CH
Registered Nurse
Covenant Health Canada
Camrose, AB
- Full-time
…work in all areas of Emergency at the discretion of the Unit Manager/Charge Nurse. Working with us is about making a difference. You’ll feel good knowing that you have helped us achieve our…
Added 39 mins ago
L
Senior Product Manager based in Canada/USA (Full-time)
LCA
Remote, Canada
- $80,000 to $150,000 CAD / year
- Full-time
- Contract
- Remote
We’re now looking for a *Senior Product Manager *to lead high-impact client projects and bring new ideas to life. If you’re someone who thrives in fast-moving environments, loves connecting…
Added 39 mins ago
L
Senior Product Manager based in Canada/USA (Full-time) - Remote
LCA
Remote, Canada
- $80,000 to $150,000 CAD / year
- Full-time
- Contract
- Remote
We’re now looking for a *Senior Product Manager *to lead high-impact client projects and bring new ideas to life. If you’re someone who thrives in fast-moving environments, loves connecting…
Added 39 mins ago
TI
Human Resources Manager
The Influence Agency
Toronto, ON
- Full-time
We’re looking for someone who is located in or around the GTA with the ability to travel to our West End location three days per week
Added 40 mins ago
Duty Manager
Coast Hotels
Chilliwack, BC
We're looking for a Duty Manager who will lead by example and support daily Front Office operations.
Added 40 mins ago
TM
Senior Manager, Major Gifts
The Mel Jr. & Marty Zajac Foundation
Vancouver, BC
- Full-time
Specific responsibilities of the Senior Manager, Major Gifts include:
Added 54 mins ago
CL
Senior Manager - Reefer Fleet Reliability & Technical Support
Charger Logistics Inc.
Brampton, ON
- Full-time
Build a reliable cross-border service network for emergencies and specialized repairs
Added 54 mins ago
CH
Sales Manager, Surgical & Specialty, Ontario
Cardinal Health Canada
ON · Ontario, Canada
- Full-time
Cardinal Health Canada is currently seeking a Manager, Surgical & Specialty, Ontario to focus on and drive profitable growth for the Cardinal Health portfolio of products. This key role…
Added 54 mins ago
AF
Processing Operation Analyst III
ATB Financial
Calgary, AB
- Temporary
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 54 mins ago
PS
Talent Acquisition Specialist
Pacific Smoke International Inc.
Markham, ON
- Full-time
…all departments. In this role, you will own the end-to-end development and execution of recruitment strategies to find outstanding candidates for critical…
Added 55 mins ago
WC
Personal Support Worker (2026-436-CC)
WoodGreen Community Services
Toronto, ON
- Full-time
Monitor program supplies and report shortages to the Manager.
Added 55 mins ago
Marketing Manager
Speer Technologies Inc
Toronto, ON
Speer Technologies is seeking a strategic, analytical, and hands-on Marketing Manager to help define and scale our marketing function. This is a hybrid role based in Toronto, ON, balancing…
Added 55 mins ago
R
Manager, Implementation (Canada)
Rippling
Toronto, ON
- $93,000 to $147,250 CAD / year
We are looking for a seasoned customer success leader to join our Implementation team. As a first line manager, you will coach and develop a team of 6-8 Implementation Managers, engage on…
Added 55 mins ago
CM
Manager, Recovery & Integration
Canadian Mental Health Association BC Division
Vancouver, BC
- Full-time
The Manager, Recovery and Integration, reporting to the Director, Recovery, and Integration through CMHA BC Division, is responsible for managing both the strategic initiatives and…
Added 1 hour ago
CO
Operational Services Technologist
City of Brantford
Brantford, ON
- Full-time
Manager of Capital Construction & Development - District of Saanich
Added 1 hour ago
B
Seed Science Operations Agronomy Manager
BASF
Saskatoon, SK
- Full-time
We are looking for a Seed Science Operations Agronomy Manager to join our Agricultural Solutions team in Saskatoon, SK. In this role, you will provide leadership and operational support for…
Added 1 hour ago
AI
SharePoint Developer / Transformation Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Florenceville-Bristol, NB
- Full-time
The role requires strong hands-on development experience in SharePoint Online, Office 365, SPFx, and modern web technologies, along with the ability to troubleshoot, document, and support…
Added 1 hour ago
A
Property Manager
Armco
Montreal, QC
- Full-time
…Armco continues to grow; both in business diversification, development, and its team of dedicated…
Added 1 hour ago
A
Superintendent / Concierge - resident or non-resident
Armco
Mascouche, QC
- Full-time
…Armco continues to grow; both in business diversification, development and its team of dedicated…
Added 1 hour ago
S
Production Quality Coordinator
Safran
Mirabel, QC
- Full-time
Participate in various projects and advise the manager
Added 1 hour ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 1 hour ago
VB
Technologist
Vale Base Metals
Toronto, ON
- Full-time
…transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with…

Rippling

Manager, Implementation (Canada)

Toronto, ON, Canada

$93,000 to $147,250 CAD / year

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Pay: $93,000 to $147,250 CAD / year
Posting language: English
Posted: Nov 13, 2026

Original job description

About the role

We are looking for a seasoned customer success leader to join our Implementation team. As a first line manager, you will coach and develop a team of 6-8 Implementation Managers, engage on high priority customers, and drive improvement on key metrics. You will also coordinate cross-functionally with our Sales, Product & Engineering, and Customer Support teams to ensure a seamless customer onboarding experience.

You are right for this role if you are energized by being the first one to try something new – you have a knack for thinking critically and navigating uncertainty with professionalism and poise. In addition, you challenge yourself and inspire others to continuously improve, and thrive in challenging situations.

What you will do

Develop Implementation Managers through hands-on coaching and mentorship
Support hiring & onboarding of new Implementation Managers
Successfully resolve customer escalations for maximum satisfaction and positive relationships
Drive customer adoption of key features and best practices
Continuously evaluate, improve, and streamline internal processes for increased simplicity and efficiency
Track, monitor & continuously improve performance on key metrics & KPIs
Collaborate cross-functionally with Rippling Sales, Technical Account Management, and Support teams to create a seamless customer journey
Collaborate with Product & Engineering to continuously improve product functionality based on customer feedback in Implementation

What you will need

5+ years of SaaS experience in professional services, implementation, or customer success
2+ years of professional experience leading a team; passion for supporting and guiding a team’s growth, career progress, and job performance
Ruthless prioritization and time management
Boundless energy to help your team and your customers...all with a “can-do” attitude!
Strong attention to detail and ability to solve complex, interdependent problems
Flexible to scaling and changing organizations and responsibilities

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The manager will lead, coach, and develop a team of Implementation Managers while driving key performance metrics and customer adoption. They will also collaborate cross-functionally with Sales, Product, and Support teams to ensure a seamless customer onboarding experience.

Requirements

Candidates must have at least 5 years of SaaS experience in professional services, implementation, or customer success. Additionally, at least 2 years of professional experience leading a team is required.

Skills

Customer success
Team leadership
Coaching
Mentorship
SaaS
Professional services
Implementation
Prioritization
Time management
Problem solving
Cross-functional collaboration
KPI tracking
Customer onboarding
Escalation management
Product feedback
Change management

Benefits

Competitive salary
Equity

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Customer Success
Implementation
Management
Leadership
Onboarding
KPIs
Cross-functional collaboration
Technical Account Management
Product Development
Customer Journey
Escalation Management
Process Improvement
Mentorship
Hiring
Professional Services
Time Management
Problem Solving
Change Management
Customer Satisfaction

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Work requirements

Jobs in Canada