Jobs in Canada

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Added 6 hours ago
WC
Personal Support Worker (2026-436-CC)
WoodGreen Community Services
Toronto, ON
- Full-time
Monitor program supplies and report shortages to the Manager.
Added 6 hours ago
Marketing Manager
Speer Technologies Inc
Toronto, ON
Speer Technologies is seeking a strategic, analytical, and hands-on Marketing Manager to help define and scale our marketing function. This is a hybrid role based in Toronto, ON, balancing…
Added 6 hours ago
R
Manager, Implementation (Canada)
Rippling
Toronto, ON
- $93,000 to $147,250 CAD / year
We are looking for a seasoned customer success leader to join our Implementation team. As a first line manager, you will coach and develop a team of 6-8 Implementation Managers, engage on…
Added 6 hours ago
CM
Manager, Recovery & Integration
Canadian Mental Health Association BC Division
Vancouver, BC
- Full-time
The Manager, Recovery and Integration, reporting to the Director, Recovery, and Integration through CMHA BC Division, is responsible for managing both the strategic initiatives and…
Added 6 hours ago
CO
Operational Services Technologist
City of Brantford
Brantford, ON
- Full-time
Manager of Capital Construction & Development - District of Saanich
Added 6 hours ago
B
Seed Science Operations Agronomy Manager
BASF
Saskatoon, SK
- Full-time
We are looking for a Seed Science Operations Agronomy Manager to join our Agricultural Solutions team in Saskatoon, SK. In this role, you will provide leadership and operational support for…
Added 6 hours ago
AI
SharePoint Developer / Transformation Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Florenceville-Bristol, NB
- Full-time
The role requires strong hands-on development experience in SharePoint Online, Office 365, SPFx, and modern web technologies, along with the ability to troubleshoot, document, and support…
Added 6 hours ago
A
Property Manager
Armco
Montreal, QC
- Full-time
…Armco continues to grow; both in business diversification, development, and its team of dedicated…
Added 6 hours ago
A
Superintendent / Concierge - resident or non-resident
Armco
Mascouche, QC
- Full-time
…Armco continues to grow; both in business diversification, development and its team of dedicated…
Added 6 hours ago
S
Production Quality Coordinator
Safran
Mirabel, QC
- Full-time
Participate in various projects and advise the manager
Added 6 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 6 hours ago
VB
Technologist
Vale Base Metals
Toronto, ON
- Full-time
…transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with…
Added 6 hours ago
SH
General Duty Nurse (N2) - Women's Health Labour & Delivery - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 6 hours ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 6 hours ago
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Marketing Manager
Moxies
BC · West Vancouver, BC
- Full-time
The candidate must live in Vancouver; you’ll work a hybrid schedule out of our Support Center, located on West Broadway
Added 6 hours ago
GO
Regional Wildlife Manager
Government of Manitoba
The Pas, MB
- Full-time
Must possess and maintain a valid full stage Manitoba Class 5 driver's licence (or equivalent)
Added 6 hours ago
T
Executive Assistant II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 hours ago
SA
Clinic Assistant-Renal- Temporary Part Time
Sault Area Hospital
Sault Ste. Marie, ON
- Part-time
Assess and assist with staffing/scheduling on a daily basis and communicate staffing concerns as required to the Manager/Supervisor.
Added 6 hours ago
MB
Manufacturing Engineering Manager, Biopolymers
Materia Bioworks
Sarnia, ON
- Full-time
We are seeking an experienced leader to join our growing team and head our customer product development initiatives, taking biopolymer based products from concept through scale-up to…
Added 6 hours ago
S
Machining Production Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations within a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE).…
Added 6 hours ago
T
Personal Banking Associate Trainee - Saint-Hubert, Gaétan-Boucher (Full time)
TD
Longueuil, QC · Saint-Hubert, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 hours ago
SH
General Duty Nurse (N2) - Surgery-D2 Orthopedic Trauma/Spine - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 6 hours ago
CM
Psychosocial Oncology Clinician II
CancerCare Manitoba
Winnipeg, MB
- Volunteer
…is committed to its employees' well-being and professional…
Added 6 hours ago
AF
Branch Manager, Westlock
ATB Financial
Westlock, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 6 hours ago
SH
Manager, Clinical Health Services
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…leadership opportunity for you to join our dynamic team as the Manager, Clinical Health Services. In this position you will play an integral role in helping us realize our vision of engaged…

Rippling

Manager, Implementation (Canada)

Toronto, ON, Canada

$93,000 to $147,250 CAD / year

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Pay: $93,000 to $147,250 CAD / year
Posting language: English
Posted: Nov 13, 2026

Original job description

About the role

We are looking for a seasoned customer success leader to join our Implementation team. As a first line manager, you will coach and develop a team of 6-8 Implementation Managers, engage on high priority customers, and drive improvement on key metrics. You will also coordinate cross-functionally with our Sales, Product & Engineering, and Customer Support teams to ensure a seamless customer onboarding experience.

You are right for this role if you are energized by being the first one to try something new – you have a knack for thinking critically and navigating uncertainty with professionalism and poise. In addition, you challenge yourself and inspire others to continuously improve, and thrive in challenging situations.

What you will do

Develop Implementation Managers through hands-on coaching and mentorship
Support hiring & onboarding of new Implementation Managers
Successfully resolve customer escalations for maximum satisfaction and positive relationships
Drive customer adoption of key features and best practices
Continuously evaluate, improve, and streamline internal processes for increased simplicity and efficiency
Track, monitor & continuously improve performance on key metrics & KPIs
Collaborate cross-functionally with Rippling Sales, Technical Account Management, and Support teams to create a seamless customer journey
Collaborate with Product & Engineering to continuously improve product functionality based on customer feedback in Implementation

What you will need

5+ years of SaaS experience in professional services, implementation, or customer success
2+ years of professional experience leading a team; passion for supporting and guiding a team’s growth, career progress, and job performance
Ruthless prioritization and time management
Boundless energy to help your team and your customers...all with a “can-do” attitude!
Strong attention to detail and ability to solve complex, interdependent problems
Flexible to scaling and changing organizations and responsibilities

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The manager will lead, coach, and develop a team of Implementation Managers while driving key performance metrics and customer adoption. They will also collaborate cross-functionally with Sales, Product, and Support teams to ensure a seamless customer onboarding experience.

Requirements

Candidates must have at least 5 years of SaaS experience in professional services, implementation, or customer success. Additionally, at least 2 years of professional experience leading a team is required.

Skills

Customer success
Team leadership
Coaching
Mentorship
SaaS
Professional services
Implementation
Prioritization
Time management
Problem solving
Cross-functional collaboration
KPI tracking
Customer onboarding
Escalation management
Product feedback
Change management

Benefits

Competitive salary
Equity

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Customer Success
Implementation
Management
Leadership
Onboarding
KPIs
Cross-functional collaboration
Technical Account Management
Product Development
Customer Journey
Escalation Management
Process Improvement
Mentorship
Hiring
Professional Services
Time Management
Problem Solving
Change Management
Customer Satisfaction

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Work requirements

Jobs in Canada