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Added 6 mins ago
W
Full Time(CAN) Customer Service Manager
Walmart
Charlottetown, PE
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 6 mins ago
通
Account Development Manager, Walmart
通用磨坊股份有限公司
Mississauga, ON · Toronto, ON
- Full-time
Leadership experience (Lead meetings, presentations, ability to lead cross functional teams)
Added 6 mins ago
M
Sr Sales Analyst - Walmart
Mattel
Mississauga, ON
- Full-time
Walmart Systems & Analytics: Experience working with Walmart Retail Link and Scintilla is strongly preferred, with the ability to leverage customer POS, inventory, replenishment and other…
Added 6 mins ago
BR
National Director, Technical Services
BGO Real Estate
ON · Mississauga, ON
- Full-time
…building operations across BGO’s Canadian portfolio (Commercial, Retail, Residential,…
Added 6 mins ago
JI
Customer Service Associate
J.D. Irving, Limited
Gander, NL
- Part-time
…our leaders started in frontline roles and advanced through experience, development, and hard…
Added 6 mins ago
WK
Brand Manager - Innovation, Adult Balance and Wellness Brands
WK Kellogg
Mississauga, ON
- Full-time
…to tactical project innovation pipeline development. You’ll lead us toward success thanks to your ability to thrive in the trenches or in front of…
Added 6 mins ago
CC
Retail Shift Leader
Canna Cabana
London, ON · Fanshawe East, London, ON
- $17.95 to $19.5 CAD / hour
- Full-time
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
Added 6 mins ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Niagara-on-the-Lake, ON
- Part-time
Are you ready to lead the sales floor by showcasing and promoting our iconic brand? You will deliver a top-notch customer experience that represents our brand’s minimalist and sensual point…
Added 6 mins ago
RB
Assistant Branch Manager
Royal Bank of Canada
Fredericton, NB
- Full-time
Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
Added 6 mins ago
T
District Vice President, Durham, Canadian Personal Banking
TD
Ottawa, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 21 mins ago
SC
Department Manager, Softgoods
Sport Chek
Corner Brook, NL
- Full-time
If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.
Added 21 mins ago
7
Store Crew
7-Eleven
AB · Edmonton, AB
- Full-time
…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 21 mins ago
7
Store Crew
7-Eleven
Red Deer, AB
- Full-time
…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 21 mins ago
R
Senior TruckMate Support Specialist
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Mississauga, ON
- $75,000 to $90,000 CAD / year
- Full-time
Lead TruckMate initiatives such as module rollouts, workflow redesigns and integrations, with clear plans, milestones and stakeholder updates.
Added 21 mins ago
MW
CAN Team Leader - Alberta
Mountain Warehouse
Calgary, AB
- $17 CAD / hour
- Contract
We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every…
Added 21 mins ago
7
Store Crew
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Calgary, AB
- Full-time
…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 21 mins ago
C
Assistant Department Manager I, Deli
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Added 21 mins ago
Sales Advisor - JP Hyundai
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Whether you bring automotive sales experience or are looking to launch a new career, this is an exciting opportunity to join a premium brand and build a successful future in the automotive…
Added 21 mins ago
Outside Sales Representative
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Calgary, AB
2+ years of experience in food service, wholesale, grocery, or retail convenience industries.
Added 21 mins ago
B
Mortgage Specialist
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St. Catharines, ON
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…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 21 mins ago
P
Director, Digital Commerce
PepsiCo
Mississauga, ON
- Full-time
Experience with Amazon Vendor Central, retail media platforms, retailer data and performance marketing is an asset.
Added 35 mins ago
LD
Specialist, Production
Loblaw Digital
Toronto, ON
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 35 mins ago
S
Acquisition Account Manager - French Bilingual Hybrid
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Montreal, QC
- Full-time
Lead RFP responses independently or in partnership with Staples Canada, SPP Global, and headquarters teams.
Added 35 mins ago
WC
(CAN) Gérant adjoint, pertes totales et conformité
Walmart Canada
Montreal, QC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 35 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.

Ritchie's Flooring Warehouse

Executive Assistant / Client & Operations Coordinator (Bilingual)

Moncton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 5, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Ritchie’s Flooring

Location: 19 Plaza Blvd, Moncton, NB

Position Overview

Ritchie’s Flooring is seeking a highly organized, professional, and personable Executive Assistant / Client & Operations Coordinator to support the day-to-day operations of our growing flooring business.

This position works closely with management, clients, suppliers, installers, and contractors to ensure excellent customer service, effective communication, and the smooth administration of flooring projects.

The ideal candidate is detail-oriented, dependable, and comfortable managing multiple priorities in a busy environment.

Key Responsibilities

Act as a point of contact for clients and assist with customer inquiries.
Schedule appointments, site visits, measurements, installations, and follow-ups.
Prepare quotes, estimates, purchase orders, invoices, and other documentation.
Follow up on outstanding quotes and customer decisions.
Coordinate with suppliers regarding product availability, pricing, deliveries, and lead times.
Track flooring orders from the time they are placed through to delivery and installation.
Communicate with installers and contractors regarding schedules and project requirements.
Maintain accurate customer and project records.
Assist with accounts receivable/payable and general bookkeeping duties.
Manage emails, phone calls, calendars, and correspondence.
Help resolve customer concerns professionally and efficiently.
Maintain organized files for projects, products, warranties, and customer information.
Assist management with various administrative and operational tasks.
Identify opportunities to improve organization, communication, and efficiency within the business.

Qualifications & Skills

Bilingual proficiency in English and French is required.
Strong organizational and time-management skills.
Confidence communicating with customers, contractors, suppliers, and employees.
Excellent written and verbal communication skills.
Ability to manage multiple projects and priorities simultaneously.
Strong attention to detail and commitment to accuracy.
Strong computer skills and willingness to learn new software.
Experience with Microsoft Office, email, spreadsheets, and scheduling.
Previous experience in administration, customer service, construction, flooring, or a related industry.
Ability to work independently, take initiative, and complete tasks without constant direction.
Professionalism, dependability, and the ability to maintain confidentiality.
A positive attitude and enthusiasm for working in a busy, growing business.

Flooring Industry Knowledge – An Asset

Previous experience in flooring, construction, renovation, or building materials would be a strong asset.

Knowledge of products such as hardwood, engineered flooring, LVP/LVT, laminate, carpet, tile, adhesives, and installation methods would be beneficial.

Industry experience is not necessarily required. Candidates who are organized, capable, and willing to learn are encouraged to apply.

Key Qualities for Success

In addition to the qualifications listed above, the following qualities are especially important to success in this role:

Organization: Ability to effectively manage quotes, orders, customer information, installer coordination, and schedules.
Communication: Confidence and professionalism when working with customers, tradespeople, suppliers, and team members.
Follow-Through: A proactive approach to completing tasks, meeting deadlines, and ensuring important details are not overlooked.
Initiative: Ability to recognize what needs to be done and take appropriate action independently.
Professionalism & Personality: A friendly, approachable, and professional attitude that represents Ritchie’s Flooring positively.

Join Our Team

This is an opportunity to play an important role in the daily operations of a growing business, working closely with management and a variety of clients, suppliers, and industry professionals.

If you are organized, motivated, and take pride in keeping things running smoothly, we

encourage you to apply.

Apply About employer

More about this job

Responsibilities

Coordinate customer inquiries, appointments, quotes, orders, deliveries, and installation schedules while maintaining accurate project and customer records. Support management with correspondence, bookkeeping, administrative tasks, and efforts to improve business organization and efficiency.

Requirements

English-French bilingual proficiency, strong organizational and communication skills, attention to detail, and the ability to manage multiple priorities independently are required. Administrative, customer service, or related industry experience and Microsoft Office skills are sought; flooring or construction knowledge is an asset but not required.

Skills

Organization
Time Management
Customer Service
Written Communication
Verbal Communication
Scheduling
Attention to Detail
Multitasking
Microsoft Office
Email Management
Spreadsheet Skills
Supplier Coordination
Project Coordination
Bookkeeping
Initiative
English-French Bilingual Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Customer Inquiries
Appointment Scheduling
Site Visits
Measurements
Installations
Quotes
Estimates
Purchase Orders
Invoices
Supplier Coordination
Order Tracking
Installer Coordination
Accounts Receivable
Accounts Payable
Bookkeeping
Microsoft Office
Email
Spreadsheets
Scheduling Software
Flooring
Hardwood
Engineered Flooring
LVP/LVT
Laminate
Carpet
Tile
Adhesives
Installation Methods
Warranties
Bilingual English and French

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