Find work in Canada.

588,947 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
Director, Pipeline, Pacific Link
Trans Mountain
Calgary, AB
…appropriate technical definition, commercial readiness, risk controls and execution plans. This position offers the opportunity to implement the execution strategy; directs the integrated…
Added 14 mins ago
Director, Facilities, Pacific Link
Trans Mountain
Calgary, AB
…appropriate technical definition, commercial readiness, risk controls and execution plans. This position offers the opportunity to implement the execution strategy; directs the integrated…
Added 14 mins ago
Senior AI Platform Engineer
Scotiabank
Toronto, ON
The Senior AI Platform Software Engineer will lead the design, development, and operation of scalable software platforms that enable enterprise teams to build, deploy, monitor, and govern…
Added 29 mins ago
ME
Project Engineer
Morson Edge
Saskatoon, SK
- $70 to $95 CAD / hour
- Contract
Role: Project Engineer (Intermediate or Senior)
Added 29 mins ago
P
Senior L3 AI Engineer
PeoplePilot
Montreal, QC
- $120,000 to $140,000 CAD / year
- Full-time
# Senior L3 AI Engineer – Enterprise AI Platforms
Added 29 mins ago
T
Software Engineer II (Systems Support)
TD
Toronto, ON
- Full-time
The Software Engineer II is responsible for providing leadership, technical expertise, and operational support within the Credit Platform team. They will ensures the reliability, stability,…
Added 44 mins ago
SF
Class 4 Power Engineer - Food Manufacturing
Shearer's Foods
Airdrie, AB
- Contract
Must possess a Class 4 Alberta power engineer certification- must have mechanical and analytical skills, as well as the ability to troubleshoot and resolve issues as they arise.
Added 59 mins ago
K
AWS Cloud Engineering Team Lead
Kyndryl
Toronto, ON
- Contract
Our financial sector client requires the services of an AWS Cloud Engineer Team Lead to support the Cloud Platform and Product Components
Added 59 mins ago
VT
AI Engineer - Agentic AI, Commercial Banking
Vision Talent Co.
Toronto, ON
- Contract
Role: AI Engineer – Agentic AI, Commercial Banking
Added 59 mins ago
E
Ingénérie/Engineering - Ingénieur électrique N3/Electrical Engineer L3
eTeam
Montreal, QC
- $63 to $80 USD / hour
- Other
Title: Ingénérie/Engineering - Ingénieur électrique N2/Electrical Engineer L2
Added 1 hour ago
I
Product Development Team Lead
Inertia
Toronto, ON
- Full-time
We’re looking for an experienced medical device product development engineer with exceptional project leadership, client management, and team coordination skills to join our talented team.
Added 1 hour ago
IA
Sr. AI Data Platform Engineer (FinOps Reporting)
IT Accel, Inc.
Toronto, ON
- Full-time
Ensure data quality, lineage, reconciliation, documentation, controls, and auditability across FinOps data assets.
Added 1 hour ago
IP
Manager - Coating Technologies & Development
IMPACT Pump Solutions
Calgary, AB
- Full-time
Work with Engineering and Quality to establish process controls, inspection requirements, and acceptance criteria.
Added 1 hour ago
Director, Engineering, Pacific Link
Trans Mountain
Calgary, AB
Lead an integrated engineering organization across Engineering, Construction, Supply Chain, Project Controls, Commissioning, Operations Readiness, Safety, Environment, Regulatory, Land,…
Added 1 hour ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…
Added 1 hour ago
WE
Hotel Maintenance Manager
West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
Edmonton, AB
- Full-time
Prepare, manage, and execute the operating and capital budgets, including cost controls, forecasting, resource allocation, and approval of significant maintenance expenditures and work.
Added 2 hours ago
AI
Microsoft Defender Security Engineer
Apptoza Inc.
Calgary, AB
- Full-time
Added 2 hours ago
R
Robotics & Controls Engineer | Ingénieur(e) en robotique et commande
Relocalize
Montreal, QC
- Full-time
You might be an experienced robotics integrator looking for a purpose-driven career change, or a young controls engineer looking for challenge and growth. Either way, if you like making…
Added 2 hours ago
ES
Security Engineering
Epsilon Solutions Ltd.
Montreal, QC
- Full-time
Design, implement, and maintain security controls across network, cloud, server, endpoint, and application environments.
Added 2 hours ago
ES
Senior AI Engineer
Epsilon Solutions Ltd.
Montreal, QC
- Full-time
Senior AI Engineer - Copilot / ChatGPT / Grok / Claude / Gemini
Added 2 hours ago
L
Principal AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
As a Principal AI/ML Engineer, you will define and drive implementation approaches for enterprise-scale AI initiatives that transform how lululemon operates and delivers value. You will…
Added 2 hours ago
Q-
MONTRÉAL [HYBRID] - SIEM Security Engineer Senior
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC
- Full-time
We are looking for a SIEM Security Engineer (Senior) to work with one of our clients.
Added 2 hours ago
IA
Sr. AI Data Platform Engineer (FinOps Reporting)
IT Accel, Inc.
Toronto, ON
- Full-time
Ensure data quality, lineage, reconciliation, documentation, controls, and auditability across FinOps data assets.
Added 2 hours ago
CM
Mechanical Engineering SME (Subject Matter Expert), Capital Projects
Cyclic Materials
Toronto, ON
- Full-time
…maintainable, and aligned with project objectives. The Lead Mechanical Engineer will work closely with internal project engineers and external engineering, EPCM, and equipment vendors to…
Added 2 hours ago
E
Principal Product Manager, Agent Intelligence
Equinix
Toronto, ON
- Full-time
Build evals and controls that enforce data boundaries. Internal data stays internal, customer-facing content uses only approved material, and confidential details never cross between…

Rivago Infotech Inc

Production Support Engineer

Toronto, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Role : Production Support Engineer / Application Support Engineer

Location : Ottawa / Toronto (Hybrid)

Rate: CAD 60/HR –

Summary

In this role, you will provide L1/L2 application support for Front Office Investment Banking & Capital Markets technology platforms, with a focus on Deal Capture / Trade Booking & Lifecycle and Portfolio Credit Analytics workflows. You will ensure day-to-day stability, perform incident triage and functional troubleshooting, support controlled change and release execution, and partner with business and technology teams to drive timely resolution, improved operational reliability, and strong service outcomes.

Responsibilities

Provide L1/L2 application support for Front Office platforms supporting deal capture, trade booking, lifecycle events, and portfolio credit analytics, ensuring stable operation and timely service restoration.
Network support, TCP/IP, UDP.
Perform incident intake, triage, impact assessment, and prioritization; resolve issues at L1/L2 where possible and escalate to L3/engineering/infrastructure with clear diagnostics, evidence, and reproduction steps.
Execute ITIL-aligned Incident, Problem, and Change Management processes, ensuring adherence to SLAs/OLAs and consistent stakeholder communications.
Use ServiceNow (or equivalent) to manage incidents/requests/changes end-to-end, including accurate updates, handoffs, approvals, and closure documentation.
Troubleshoot functional and technical issues impacting trade booking and lifecycle flows (e.g., booking validations, lifecycle amendments, cancel/correct, and downstream confirmations/settlement integrations), coordinating with upstream/downstream teams as needed.
Support operational stability of portfolio credit analytics workflows by investigating calculation breaks, data refresh issues, and feed/interface failures, coordinate resolution and preventive fixes through problem management.
Diagnose and validate data issues using SQL (reconciliation, break analysis, anomaly identification) to isolate root symptoms and accelerate resolution.
Perform Linux-based troubleshooting (log review, job/process checks) to identify failure points and provide actionable escalation context to engineering and infrastructure teams.
Monitor and support batch/scheduled processing and critical operational checks; manage reruns/recovery steps and ensure timely completion of daily cycles.
Assist with deployments, releases, and environment upgrades across DEV/UAT/PROD, including pre-release validation (smoke checks) and post-release monitoring; exposure to CI/CD practices is a plus.
Track defects, enhancements, and operational work items in Jira and maintain knowledge assets and technical documentation in Confluence.
Develop and maintain runbooks and repeatable procedures for common support scenarios and recovery actions to reduce MTTR (mean time to recover) and improve consistency.
Create lightweight automation utilities using Python / PowerShell / Shell scripting to streamline repetitive support tasks and improve operational controls.
Provide clear stakeholder communications during incidents and changes, including status updates, business impact summaries, and post-incident reporting/trend insights when required.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 support for investment banking and capital markets applications, including trade booking, lifecycle processing, and portfolio credit analytics, while triaging incidents and restoring service. Support controlled changes and releases, investigate data and processing issues, maintain operational documentation, and communicate with business and technology stakeholders.

Requirements

The role calls for experience supporting front-office financial technology platforms, troubleshooting application and data issues, and working with incident, problem, and change management processes. Practical skills with SQL, Linux, networking, ServiceNow, batch operations, and scripting are relevant; CI/CD exposure is a plus.

Skills

Application Support
Incident Triage
ITIL Incident, Problem, And Change Management
ServiceNow
Trade Booking And Lifecycle Support
Portfolio Credit Analytics
SQL
Linux Troubleshooting
TCP/IP And UDP
Batch Processing
Release And Deployment Support
Jira
Confluence
Python
PowerShell
Shell Scripting

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Investment Banking
Capital Markets
Deal Capture
Trade Booking
Lifecycle Events
Portfolio Credit Analytics
L1/L2 Application Support
Incident Management
Problem Management
Change Management
ITIL
ServiceNow
TCP/IP
UDP
SQL
Linux
Batch Processing
DEV/UAT/PROD
CI/CD
Jira
Confluence
Python
PowerShell
Shell Scripting
Runbooks
Release Management
Data Reconciliation
Settlement Integrations
SLAs/OLAs

Report this job