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Added 4 hours ago
RC
Night Auditor
River Cree Resort & Casino
Spruce Grove, AB
- Part-time
Understands the functions of the Bell Staff, and Concierge/Guest Services operations.
Added 9 hours ago
RC
Night Auditor
River Cree Resort & Casino
Enoch, AB
- Part-time
Understands the functions of the Bell Staff, and Concierge/Guest Services operations.
Added 1 day ago
IS
Tactical Security Guard – Commercial Office Building
Identigate Security Services Inc.
Toronto, ON · North York, ON
- Full-time
- Experience as a Tactical Security Guard, Security Supervisor, or Senior Security Officer.
Added 1 day ago
AU
Security Guard - Concierge
Allied Universal
AB · Edmonton, AB
- $19 CAD / hour
- Full-time
Allied Universal is seeking Security Guard - Concierge in Edmonton,Alberta.
Added 1 day ago
IS
Tactical Security Guard – Commercial Office Building
Identigate Security Services Inc.
Toronto, ON · North York, ON
- Full-time
- Experience as a Tactical Security Guard, Security Supervisor, or Senior Security Officer.
Added 1 day ago
OG
Maintenance Technician
Onni Group of Companies
Vancouver, BC
- Full-time
Work efficiently and discreetly around guests, staying security-conscious on guest floors, in occupied suites, and in back-of-house areas
Added 2 days ago
Mobile Patrol Supervisor
GardaWorld
St. John's, NL
Ready to suit up as a Mobile Patrol Supervisor?
Added 2 days ago
Experienced Security Guard– Lower Mainland (Guardteck)
Kandor
BC
We're looking for reliable, experienced professional security guards who take pride in customer service working in a dynamic, high-profile site. You are excited and passionate about…
Added 3 days ago
Security Supervisor
GardaWorld
Mississauga, ON
As a Security Supervisor, you will be leading a team of guards, ensuring that security operations run smoothly and providing exceptional customer service. You will work with people from all…
Added 3 days ago
Commercial Building Shift Supervisor
GardaWorld
Calgary, AB
As a Security Supervisor on one of our commercial sites, you will be leading a team of guards, ensuring that security operations run smoothly and providing exceptional customer service. You…
Added 3 days ago
Security Guard - Kamloops (Guardteck)
Kandor
Kamloops, BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 3 days ago
Security Guard - Kelowna (Guardteck)
Kandor
Kelowna, BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 3 days ago
Security Guard - Lower Mainland
Kandor
BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 3 days ago
Security Guard - Edmonton
Kandor
Edmonton, AB
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 3 days ago
Security Guard - Calgary
Kandor
Calgary, AB
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 4 days ago
Security Guard- Fraser Valley
Kandor
BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 4 days ago
Security Guard-Victoria
Kandor
Victoria, BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 4 days ago
Operations - Security Guard (Guardteck)
Kandor
BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 5 days ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Mississauga, ON
- Full-time
As a Security Concierge Supervisor, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated,…
Added 5 days ago
KO
Security Guard & Site Supervisor – GTA
Knights On Guard Security
Toronto, ON
- $17.2 to $19 CAD / hour
- Part-time
POSITION TYPE LOCATION PAY RANGE Site Supervisor Full-Time GTA $19.00 - $20.00 Security Guard Full-Time GTA $17.60 - $19.00 Security Guard Part-Time GTA $17.60 - $19.00
Added 5 days ago
KO
Security Guard & Site Supervisor – GTA
Knights On Guard Security
Toronto, ON
- $17.2 to $19 CAD / hour
- Part-time
POSITION TYPE LOCATION PAY RANGE Site Supervisor Full-Time GTA $19.00 - $20.00 Security Guard Full-Time GTA $17.60 - $19.00 Security Guard Part-Time GTA $17.60 - $19.00
Added 6 days ago
MUIR Guest Services - Bell Captain
The Armour Group Limited
Halifax, NS
Collaborate with Front Office, Concierge, Housekeeping, Security, Valet, and other operational teams to ensure a seamless guest journey, resolve operational challenges, support service…
Added 9 days ago
KO
KOG | SECURITY GUARD | PART-TIME
Knights On Guard Security
Toronto, ON · Etobicoke, ON
- $17.95 to $19 CAD / hour
- Part-time
Join the growing KOG Security family, where you are a person and not just a number!
Added 9 days ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Mississauga, ON
- Full-time
As a Security Concierge Supervisor, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated,…
Added 9 days ago
KO
KOG | SECURITY GUARD | FULL-TIME
Knights On Guard Security
Toronto, ON
- $17.95 to $19 CAD / hour
- Full-time
Join the growing KOG Security family, where you are a person and not just a number!

River Cree Resort & Casino

Night Auditor

Enoch, AB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Experience: 1-3 years Front Desk, Bell Desk experience or other guest service experience
Posting language: English
Posted: Sep 13, 2026

Original job description

Overview

Serve our guests in accordance with Resort Standards of Guest Services in a gracious and professional manner. Take pride in all facets of service, quality, timeliness, appearance and cleanliness. Show initiative and take immediate steps to correct any service shortfalls to ensure complete guest satisfaction, whether inside or outside your department.

Responsibilities

Operations/Property Management

Performs all duties at the Front Office as necessary.
Runs Front Office shifts.
Performs daily Front Office shift operations and ensures compliance with all policies, standards and procedures.
Opens and closes Front Desk Night Audit shifts and ensures completion of assigned shift checklist and other duties.
Runs and reviews critical information contained in Front Desk reports.
Understands the functions of the Bell Staff, and Concierge/Guest Services operations.
Leads all areas of the Front Office in the absence of the Guest Services Manager or Guest Services Supervisor.
Operates all department equipment as necessary and reports malfunctions.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Participates in department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Understands night audit procedures and is able to comprehend and utilize reports as necessary.

Guest Satisfaction

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from supervisor as necessary.
Is empowered to provide excellent customer service within guidelines.
Utilizes affirmative service behaviors; continuously strives to improve service performance.
Assists in the review of comment cards and guest satisfaction results with associates.
Familiarizes self with convention resumes to verify the requests and requirements of the planner are being met.

Sales and Revenue Management

Reviews and utilizes same day selling procedures in order to maximize room revenue and hotel occupancy.
Performs procedures to verify accuracy of room rates to maximize revenue opportunities

Financial Management

Participates in the application of departmental controllable expenses to achieve or exceed budgeted goals.
Understands the impact of Front Desk operations on the overall hotel financial goals and objectives.

Health & Safety

Maintains compliance with all health, safety and fire regulations and acts as a main communication link in emergency situations.
Promotes accident prevention and awareness.
Participates as needed in the investigation and reporting of associate and guest accidents.
Understands and complies with loss prevention policies and procedures.

Other

Acts as a Manager on Duty and Lobby Ambassador as assigned.
Attends staff meetings as required.
To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
All other duties as assigned

Qualifications

1-3 years Front Desk, Bell Desk experience or other guest service experience
Previous hotel supervisory experience required
High School Diploma preferred
Diploma/Degree in Hotel & Restaurant Management preferred
Intermediate computer knowledge
Previous experience with a property management system
Basic Math Skills
Knowledge of Resort facilities
Knowledge of local service and attractions
Dynamic and outgoing personality
Superior customer service skills
Good communication skills in English (verbal, written and spoken)

The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

WE OFFER

A competitive wage and excellent benefits.
Shuttle service from West Edmonton location.
All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
An opportunity to work within a progressive, exciting team environment.
An opportunity to work with a skilled Management team.

Apply About employer

More about this job

Responsibilities

The Night Auditor manages Front Office operations during the night shift, ensuring compliance with resort standards and completing the night audit process. They act as the Manager on Duty, handling guest complaints and maximizing room revenue through same-day selling procedures.

Requirements

Candidates should have 1-3 years of guest service experience and previous hotel supervisory experience. A high school diploma or a degree in Hotel & Restaurant Management is preferred, along with proficiency in property management systems.

Skills

Night Audit
Property Management System
Guest Relations
Front Office Operations
Revenue Management
Customer Service
Basic Math
Communication Skills
Conflict Resolution
Financial Reporting
Health and Safety Compliance
Supervisory Skills

Benefits

Competitive wage
Excellent benefits
Shuttle service from West Edmonton location
Circle of Service reward program

Visa sponsorship

Not detected in the job text

Keywords

Night Audit
Front Office
Property Management System
Guest Services
Revenue Management
Hotel Management
Lobby Ambassador
Manager on Duty
Guest Satisfaction
Credit Policies
Resort Standards
Hospitality
Financial Management
Loss Prevention

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