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Added 14 mins ago
UO
Student Associate
University of Cincinnati
Clermont, QC
- Part-time
The Student Associate position provides part-time employment opportunities within University of Cincinnati departments. This role offers students the chance to gain valuable work experience…
Added 1 hour ago
SC
Associate, Sales (Mississauga)
Sleep Country Canada
Mississauga, ON
- Full-time
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or…
Added 1 hour ago
D
Sales Associate (Sherbrooke)
Dormez-vous
Sherbrooke, QC
- Full-time
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or…
Added 1 hour ago
D
Bilingual Web Graphic & UX Designer (Hybrid)
Dormez-vous
Montreal, QC
- Full-time
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or…
Added 1 hour ago
RC
Night Auditor
River Cree Resort & Casino
Enoch, AB
- Part-time
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Added 6 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 6 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 6 hours ago
WC
(CAN) Front End Checkout Team Associate PT
Walmart Canada
Drumheller, AB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 6 hours ago
WC
Customer Service Manager
Walmart Canada
Winnipeg, MB
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 6 hours ago
IF
Rental Sales Associate
Impact Fulfillment Services
Montreal, QC
- Full-time
…de ventes de première ligne pour la location de véhicules au crédit-bailactuel de l’entreprise, pour les comptes commerciaux de location ainsi que pour les clients potentiels de location…
Added 6 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Victoria, BC
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 6 hours ago
WC
Self Checkout Attendant
Walmart Canada
Ancaster, ON
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 6 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 6 hours ago
WC
(CAN) FRONT END CHECKOUT TEAM ASSOCIATE
Walmart Canada
Charlottetown, PE
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 6 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 7 hours ago
W
Customer Service Manager
Walmart
Winnipeg, MB
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 7 hours ago
A
Lead
adidas
AB · Edmonton, AB
- Full-time
Completes any regular sales transactions involving cash, credit, checks, etc.
Added 12 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Corner Brook, NL
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 12 hours ago
Part-Time Front End Checkout Team Associate
Walmart Canada
Summerside, PE
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 15 hours ago
W
(CAN) Front End Checkout Team Associate PT
Walmart
Drumheller, AB
- Part-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 15 hours ago
W
(CAN) FRONT END CHECKOUT TEAM ASSOCIATE
Walmart
Charlottetown, PE
- Full-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 16 hours ago
W
Cashier
Walmart
London, ON
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 16 hours ago
W
Self Checkout Attendant
Walmart
Ancaster, ON
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 17 hours ago
W
Part-Time Front End Checkout Team Associate
Walmart
Summerside, PE
- Part-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 18 hours ago
W
(CAN) Self Checkout Attendant
Walmart
Corner Brook, NL
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.

River Cree Resort & Casino

Night Auditor

Enoch, AB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Dec 1, 2026
Experience: 1-3 years Front Desk, Bell Desk experience or other guest service experience
Posting language: English
Posted: Nov 1, 2026

Original job description

Overview

Serve our guests in accordance with Resort Standards of Guest Services in a gracious and professional manner. Take pride in all facets of service, quality, timeliness, appearance and cleanliness. Show initiative and take immediate steps to correct any service shortfalls to ensure complete guest satisfaction, whether inside or outside your department.

Responsibilities

Operations/Property Management

Performs all duties at the Front Office as necessary.
Runs Front Office shifts.
Performs daily Front Office shift operations and ensures compliance with all policies, standards and procedures.
Opens and closes Front Desk Night Audit shifts and ensures completion of assigned shift checklist and other duties.
Runs and reviews critical information contained in Front Desk reports.
Understands the functions of the Bell Staff, and Concierge/Guest Services operations.
Leads all areas of the Front Office in the absence of the Guest Services Manager or Guest Services Supervisor.
Operates all department equipment as necessary and reports malfunctions.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Participates in department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Understands night audit procedures and is able to comprehend and utilize reports as necessary.

Guest Satisfaction

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from supervisor as necessary.
Is empowered to provide excellent customer service within guidelines.
Utilizes affirmative service behaviors; continuously strives to improve service performance.
Assists in the review of comment cards and guest satisfaction results with associates.
Familiarizes self with convention resumes to verify the requests and requirements of the planner are being met.

Sales and Revenue Management

Reviews and utilizes same day selling procedures in order to maximize room revenue and hotel occupancy.
Performs procedures to verify accuracy of room rates to maximize revenue opportunities

Financial Management

Participates in the application of departmental controllable expenses to achieve or exceed budgeted goals.
Understands the impact of Front Desk operations on the overall hotel financial goals and objectives.

Health & Safety

Maintains compliance with all health, safety and fire regulations and acts as a main communication link in emergency situations.
Promotes accident prevention and awareness.
Participates as needed in the investigation and reporting of associate and guest accidents.
Understands and complies with loss prevention policies and procedures.

Other

Acts as a Manager on Duty and Lobby Ambassador as assigned.
Attends staff meetings as required.
To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
All other duties as assigned

Qualifications

1-3 years Front Desk, Bell Desk experience or other guest service experience
Previous hotel supervisory experience required
High School Diploma preferred
Diploma/Degree in Hotel & Restaurant Management preferred
Intermediate computer knowledge
Previous experience with a property management system
Basic Math Skills
Knowledge of Resort facilities
Knowledge of local service and attractions
Dynamic and outgoing personality
Superior customer service skills
Good communication skills in English (verbal, written and spoken)

The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

WE OFFER

A competitive wage and excellent benefits.
Shuttle service from West Edmonton location.
All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
An opportunity to work within a progressive, exciting team environment.
An opportunity to work with a skilled Management team.

Apply About employer

More about this job

Responsibilities

Oversee night audit and front office operations, including shift checklists, reports, equipment, policy compliance, and leadership of front office areas when managers are absent. Support guest satisfaction, room revenue, financial goals, and workplace safety while responding to guest feedback and complaints.

Requirements

Requires 1–3 years of front desk, bell desk, or other guest service experience, previous hotel supervisory experience, intermediate computer knowledge, and prior experience with a property management system. A high school diploma and a diploma or degree in Hotel and Restaurant Management are preferred; the role also calls for basic math, resort and local-area knowledge, strong customer service, and English communication skills.

Skills

Front Desk Operations
Night Audit Procedures
Guest Relations
Customer Service
Complaint Resolution
Front Office Supervision
Revenue Management
Room Rate Verification
Financial Management
Basic Mathematics
Report Review
Credit Policy Compliance
Health And Safety Compliance
Loss Prevention
English Communication

Benefits

Competitive Wage
Excellent Benefits
Shuttle Service
Customer Service Rewards Program
Progressive Team Environment
Skilled Management Team

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Night Audit
Front Desk
Property Management System
Guest Services
Bell Staff
Concierge
Guest Satisfaction
Guest Feedback
Complaint Resolution
Repeat Guest Recognition
Front Desk Reports
Shift Checklists
Room Revenue
Hotel Occupancy
Room Rate Verification
Credit Policies
Budget Management
Loss Prevention
Health And Safety
Fire Regulations
Emergency Communication
Convention Resumes
Resort Facilities
Local Attractions

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