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Added 49 mins ago
L
Seasonal Educator | HALIFAX SHOPPING CENTRE
lululemon
Halifax, NS
- Part-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 49 mins ago
L
Seasonal Educator | Markville Mall
lululemon
Markham, ON
- Part-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 49 mins ago
H
Associate Project Manager/Estimator, Service
Houle
Burnaby, BC
- Full-time
…and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat…
Added 1 hour ago
RM
RN Registered Nurse
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Internship
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Added 1 hour ago
SC
Associate, Sales (Mississauga)
Sleep Country Canada
Mississauga, ON
- Full-time
Full medical, dental benefits and a Deferred Profit-Sharing Program
Added 1 hour ago
D
Sales Associate (Sherbrooke)
Dormez-vous
Sherbrooke, QC
- Full-time
Full medical, dental benefits and a Deferred Profit Sharing Program
Added 1 hour ago
RM
Environmental Services I
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
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Added 1 hour ago
RM
Environmental Services I
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
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Added 1 hour ago
D
Bilingual Web Graphic & UX Designer (Hybrid)
Dormez-vous
Montreal, QC
- Full-time
Create and update product detail page graphics, product storytelling visuals, photography crops, resized images, asset placements, and launch support materials.
Added 1 hour ago
RC
Night Auditor
River Cree Resort & Casino
Enoch, AB
- Part-time
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
Added 1 hour ago
L
Seasonal Product Operations Educator | HALIFAX SHOPPING CENTRE
lululemon
Halifax, NS
- Part-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 1 hour ago
L
Educator | Contract Role | Tsawwassen Mills Outlet
lululemon
BC · British Columbia, Canada
- Part-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 1 hour ago
L
Seasonal Educator | Aberdeen Mall | Kamloops
lululemon
Kamloops, BC
- Part-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 1 hour ago
GF
LEAD SPECIALIST MINING ENGINEER - CORPORATE DEVELOPMENT
Gold Fields Windfall
Montreal, QC
- Full-time
Responsible for mine planning, design, scheduling, and optimisation across open pit and underground projects in support of growth, due diligence, and asset-transformational studies. You…
Added 1 hour ago
IH
Pharmacist
Interior Health Authority
AB · Edmonton, AB
- Full-time
We offer a range of employee benefits and services for eligible positions, to support you at every stage of your career:
Added 1 hour ago
IH
Pharmacist
Interior Health Authority
Montreal, QC
- Full-time
We offer a range of employee benefits and services for eligible positions, to support you at every stage of your career:
Added 1 hour ago
RC
Sales & Events Coordinator
River Cree Resort & Casino
Enoch, AB
- Full-time
Administrative support for the Sales Manager and Sr. Sales Manager. Responsible for managing less complex group/catering-related opportunities. Ensures business is turned over properly and…
Added 1 hour ago
MF
Funding and Data Officer
McConnell Foundation
Toronto, ON
- Full-time
Supports the funding process, in collaboration with the Funding team and Program team, by: creating and administrating grants records of various types; finalizing reports; drafting, editing…
Added 1 hour ago
VE
Renewable energy system in container Junior Assembler – Training Provided
Volts Energies
Laval, QC
- Full-time
Experienced people to train, guide, and support you.
Added 1 hour ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Lead financial evaluation of pricing strategies, contract renewals, service program design, and capital or operating investments to support sustainable growth and margin expansion.
Added 1 hour ago
KL
Education Consultant – Special Education Inuktitut
Kativik llisarniliriniq
Kuujjuaq, QC
- Full-time
Training and support for the special education teachers and counsellors within the Board
Added 1 hour ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 1 hour ago
FC
Associate, Compensation (12 to 15-month contract)
Fiera Capital
Montreal, QC
- Full-time
Maintain compensation data in the human resources information system and support data integrity checks
Added 1 hour ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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River Cree Resort & Casino

Night Auditor

Enoch, AB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Dec 1, 2026
Experience: 1-3 years Front Desk, Bell Desk experience or other guest service experience
Posting language: English
Posted: Nov 1, 2026

Original job description

Overview

Serve our guests in accordance with Resort Standards of Guest Services in a gracious and professional manner. Take pride in all facets of service, quality, timeliness, appearance and cleanliness. Show initiative and take immediate steps to correct any service shortfalls to ensure complete guest satisfaction, whether inside or outside your department.

Responsibilities

Operations/Property Management

Performs all duties at the Front Office as necessary.
Runs Front Office shifts.
Performs daily Front Office shift operations and ensures compliance with all policies, standards and procedures.
Opens and closes Front Desk Night Audit shifts and ensures completion of assigned shift checklist and other duties.
Runs and reviews critical information contained in Front Desk reports.
Understands the functions of the Bell Staff, and Concierge/Guest Services operations.
Leads all areas of the Front Office in the absence of the Guest Services Manager or Guest Services Supervisor.
Operates all department equipment as necessary and reports malfunctions.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Participates in department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Understands night audit procedures and is able to comprehend and utilize reports as necessary.

Guest Satisfaction

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from supervisor as necessary.
Is empowered to provide excellent customer service within guidelines.
Utilizes affirmative service behaviors; continuously strives to improve service performance.
Assists in the review of comment cards and guest satisfaction results with associates.
Familiarizes self with convention resumes to verify the requests and requirements of the planner are being met.

Sales and Revenue Management

Reviews and utilizes same day selling procedures in order to maximize room revenue and hotel occupancy.
Performs procedures to verify accuracy of room rates to maximize revenue opportunities

Financial Management

Participates in the application of departmental controllable expenses to achieve or exceed budgeted goals.
Understands the impact of Front Desk operations on the overall hotel financial goals and objectives.

Health & Safety

Maintains compliance with all health, safety and fire regulations and acts as a main communication link in emergency situations.
Promotes accident prevention and awareness.
Participates as needed in the investigation and reporting of associate and guest accidents.
Understands and complies with loss prevention policies and procedures.

Other

Acts as a Manager on Duty and Lobby Ambassador as assigned.
Attends staff meetings as required.
To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
All other duties as assigned

Qualifications

1-3 years Front Desk, Bell Desk experience or other guest service experience
Previous hotel supervisory experience required
High School Diploma preferred
Diploma/Degree in Hotel & Restaurant Management preferred
Intermediate computer knowledge
Previous experience with a property management system
Basic Math Skills
Knowledge of Resort facilities
Knowledge of local service and attractions
Dynamic and outgoing personality
Superior customer service skills
Good communication skills in English (verbal, written and spoken)

The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

WE OFFER

A competitive wage and excellent benefits.
Shuttle service from West Edmonton location.
All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
An opportunity to work within a progressive, exciting team environment.
An opportunity to work with a skilled Management team.

Apply About employer

More about this job

Responsibilities

Oversee night audit and front office operations, including shift checklists, reports, equipment, policy compliance, and leadership of front office areas when managers are absent. Support guest satisfaction, room revenue, financial goals, and workplace safety while responding to guest feedback and complaints.

Requirements

Requires 1–3 years of front desk, bell desk, or other guest service experience, previous hotel supervisory experience, intermediate computer knowledge, and prior experience with a property management system. A high school diploma and a diploma or degree in Hotel and Restaurant Management are preferred; the role also calls for basic math, resort and local-area knowledge, strong customer service, and English communication skills.

Skills

Front Desk Operations
Night Audit Procedures
Guest Relations
Customer Service
Complaint Resolution
Front Office Supervision
Revenue Management
Room Rate Verification
Financial Management
Basic Mathematics
Report Review
Credit Policy Compliance
Health And Safety Compliance
Loss Prevention
English Communication

Benefits

Competitive Wage
Excellent Benefits
Shuttle Service
Customer Service Rewards Program
Progressive Team Environment
Skilled Management Team

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Night Audit
Front Desk
Property Management System
Guest Services
Bell Staff
Concierge
Guest Satisfaction
Guest Feedback
Complaint Resolution
Repeat Guest Recognition
Front Desk Reports
Shift Checklists
Room Revenue
Hotel Occupancy
Room Rate Verification
Credit Policies
Budget Management
Loss Prevention
Health And Safety
Fire Regulations
Emergency Communication
Convention Resumes
Resort Facilities
Local Attractions

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